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Starling Community Services

Food Service Worker (PT Permanent) - 6290A

Waterloo, ON, N2L 6N9, Canada

Job Band A (hourly wages): Min - $21.97, Max - $22.73 · Part-time

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Job details

Pay: Job Band A (hourly wages): Min - $21.97, Max - $22.73
Job type: Part-time
Working hours: 15 hours per week
Posting language: English
Posted: Oct 28, 2026

Original job description

Join Our Team
Imagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 22,586 people annually in Waterloo Region and Wellington County.

We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging.

One part-time permanent Food Service Worker, LVP position available, starting on November 22, 2026, working 15 hours per week.

*This position will involve working in both Memory Care and the Main Dining Room.

What’s In It for You?

Job Band A (hourly wages): Min - $21.97, Max - $22.73
A positive work culture, inclusive workplace policies, and employee wellness initiatives.
Enrollment in our Modular Health and Dental Benefits plan with Sun Life.
Eligible to join the HOOPP defined pension plan on a voluntary basis.
Access to our Employee and Family Assistant Program which provides free and confidential counselling, resources and services.
Paid vacation (pro-rated to start date and hours for position; accumulated bi-weekly).
15 hours of personal time per year.
Paid sick time (accumulated monthly) to a maximum of 300 hours.
11 paid holiday benefits per year plus a floater day.
Discounted GRT passes through membership with Travel Wise.
Employee Referral Incentive Program.
Agency Orientation and Training modules.
Professional development and tuition reimbursement opportunities.
Staff appreciation events.

Your Role:

In this role, you will be responsible for:

Under the direction of the Assistant Manager, Food Services delivers exceptional and caring service to residents from independent living to memory care.
Takes resident orders and serves resident meals in a timely fashion. Maintains the confidentiality of information relating to residents and their families.
Works in alignment with the Agency’s commitment to equity to further create a sense of belonging at the Agency.
The above tasks are representative but not all-inclusive.

Your Talents and Experience:

Have a genuine interest in working with the seniors’ population and demonstrate empathy for the needs of seniors, their families and the professionals engaged in their care.
Strong interpersonal and communication skills to provide excellent service to residents.
Safe food handling and Smart Serve certificate are an asset.
Committed to working as part of a team to support and increase quality customer service.
Must be willing to learn new skills and take direction.

If you are community-focused and share our values and antiracism commitment, we want you to grow with us. Please submit your application in confidence, no later than 4 pm on November 06, 2026.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and quality; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require any support submitting your application or during the interview process by contacting Human Resources at hr@starlingcs.ca or by calling 519-707-1958 ext. 1247.

Our Commitment to Equity:

To better serve the diversity of our community, the agency is dedicated to creating an inclusive and equitable environment for both clients and staff, with particular attention to supporting BIPOC communities, 2SLGBTQIA+ individuals, and other historically marginalized and underrepresented groups. We understand that addressing systemic inequities is crucial to fulfilling our mission and promoting the well-being of the communities we serve.

Our equity strategy is guided by core principles that emphasize celebrating diversity, building strong partnerships, prioritizing client service, and recognizing equity is a shared responsibility.

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More about this job

Responsibilities

The Food Service Worker delivers exceptional service to residents by taking orders and serving meals in both the Memory Care and Main Dining Room settings. They must maintain resident confidentiality and work in alignment with the agency's commitment to equity and inclusion.

Requirements

Candidates should have a genuine interest in working with seniors and possess strong interpersonal and communication skills. While not mandatory, a safe food handling certificate and Smart Serve certification are considered assets for this role.

Skills

Food service
Customer service
Interpersonal skills
Communication skills
Safe food handling
Smart serve
Empathy
Teamwork
Time management

Benefits

Health benefits
Dental benefits
Pension plan
Employee and family assistant program
Paid vacation
Personal time
Paid sick time
Paid holidays
Discounted transit passes
Employee referral incentive program
Professional development
Tuition reimbursement
Staff appreciation events

Visa sponsorship

Not detected in the job text

Keywords

Food Service
Senior Care
Memory Care
Dining Services
Customer Service
Safe Food Handling
Smart Serve
Health Services
Social Services
Equity
Inclusion
Community Support
Not-for-profit

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