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Added 8 mins ago
Customer Service Representative
FASTSIGNS Parker/Castle Rock
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Full-time
FASTSIGNS Brampton is hiring for a Customer Service Representative to join our team!
Added 38 mins ago
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Starlink Aviation

Charter Sales Representative

Remote, Canada

Workplace: Remote
Experience: Previous experience in aviation, travel, or customer service roles, preferably with exposure to charter flights for 2-3 years;
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

As a Charter Sales Representative, your role will involve assisting our established and new client base in arranging charter flights and providing exceptional customer service throughout the entire process. You will focus on responding to inquiries, coordinating flight logistics, and ensuring a smooth and satisfying experience for our valued customers.

Your key responsibilities will include :

Interact with clients via phone, email, and in-person to understand their travel needs and provide information on available charter flight options. Respond promptly to inquiries, address concerns, and provide exceptional customer service at all times.
Coordinate all aspects of charter flights, including flight scheduling, aircraft selection, ground handling, and catering arrangements. Liaise with internal teams and external partners to ensure seamless execution of charter flight logistics.
Ensure all necessary documentation, permits, and licenses are in order for each charter flight.
Build and maintain strong relationships with clients, charter brokers, and operators to foster customer loyalty and generate repeat business.
Handle any issues or concerns that arise before, during, or after charter flights. Proactively find solutions, communicate effectively with clients, and collaborate with relevant teams to resolve problems and ensure client satisfaction.
Maintain accurate and up-to-date records of client interactions, flight bookings, and prepare reports, invoices, and documentation as required.

Previous experience in aviation, travel, or customer service roles, preferably with exposure to charter flights for 2-3 years;
Excellent communication and interpersonal skills;
Strong verbal and written communication skills in both languages French and English;

Reason: Contact with an international clientele speaking a language other than French.

Attention to detail and organizational abilities;
Familiarity with aviation regulations and charter flight operations;
Demonstrate determination and resilience in high-pressure environments;
Ability to work well under pressure and manage multiple tasks simultaneously;
Customer-focused mindset with a passion for delivering exceptional service;
Proficiency in relevant software and computer systems used in charter operations;
Flexibility to work irregular hours and handle last-minute changes or emergencies.

Profile

If you have previous experience in charter flight operation and a passion for providing exceptional service to clients, the role of Charter Sales Representative offers an exciting opportunity to contribute to the success of Starlink Aviation charter flight operations.

Our offer

100% Remote
Flexible schedule;
Experienced and dynamic team!
Competitive salary/ benefits.

Apply About employer

More about this job

Responsibilities

The Charter Sales Representative will manage charter flight logistics, including scheduling, aircraft selection, and ground handling while maintaining strong client relationships. They are responsible for responding to inquiries, ensuring regulatory compliance, and providing exceptional customer service throughout the booking process.

Requirements

Candidates should have 2-3 years of experience in aviation, travel, or customer service, preferably with charter flight exposure. Strong verbal and written communication skills in both English and French are required, along with the ability to work in high-pressure environments.

Skills

Charter flight coordination
Customer service
Aviation regulations
Flight logistics
Communication
Interpersonal skills
Problem solving
Attention to detail
Organizational skills
Bilingualism
Relationship management
Data entry
Reporting
Time management

Benefits

Remote work
Flexible schedule
Competitive salary

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Charter Sales
Aviation
Flight Logistics
Customer Service
Charter Broker
Ground Handling
Catering Arrangements
Flight Scheduling
Regulatory Compliance
Client Relations
Remote Work
Bilingual
Starlink Aviation
Invoicing
Documentation

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