Sales Associate
- Cambridge, ON, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Company Description Stars-Strauss is a third-generation, independently owned Canadian menswear company with 20 retail locations across Ontario under the Stars Men's Shops and Strauss Men's Wear banners. The company specializes in men's and boys' formal wear, dress casual clothing, and outerwear. Its assortment includes hand-selected European fashion brands alongside exclusively curated in-house labels, Strauss Red Label and Strauss Black Label. Stars-Strauss is committed to delivering an exceptional shopping experience through knowledgeable Fashion Consultants who focus on offering strong product selection, attentive service, and good value for customers.
Role Description This full-time, on-site Sales Associate role is based cambridge. The Sales Associate provides personalized customer service, greeting clients, assessing their needs, and recommending formal, dress casual, and outerwear pieces that align with their style and occasion. Responsibilities include assisting with fittings, coordinating outfits, maintaining visual merchandising standards, and keeping the sales floor organized and well-stocked. The role also involves handling transactions at the point of sale, processing returns or exchanges, and meeting individual and store sales targets. Sales Associates collaborate with the team to support promotional activities, build long-term customer relationships, and uphold Stars-Strauss’ standards of service and professionalism.
Qualifications
Role Description This full-time, on-site Sales Associate role is based cambridge. The Sales Associate provides personalized customer service, greeting clients, assessing their needs, and recommending formal, dress casual, and outerwear pieces that align with their style and occasion. Responsibilities include assisting with fittings, coordinating outfits, maintaining visual merchandising standards, and keeping the sales floor organized and well-stocked. The role also involves handling transactions at the point of sale, processing returns or exchanges, and meeting individual and store sales targets. Sales Associates collaborate with the team to support promotional activities, build long-term customer relationships, and uphold Stars-Strauss’ standards of service and professionalism.
Qualifications
- Customer service and sales skills, including the ability to build rapport, understand client needs, and close sales in a retail environment.
- Interest in fashion and styling, with the ability to provide fit advice, coordinate outfits, and stay informed about menswear trends.
- Strong communication and interpersonal skills to interact effectively with diverse customers and work collaboratively with team members.
- Organizational skills and attention to detail for managing inventory on the sales floor, maintaining store presentation, and handling transactions accurately.
- Basic math and point-of-sale system skills for processing payments, discounts, and returns reliably.
- Ability to stand for extended periods, move merchandise, and work a flexible schedule including evenings, weekends, and holidays as needed.
- Prior experience in retail apparel or customer-facing roles is an asset; training will be provided for candidates with strong potential.
- High school diploma or equivalent; additional education in fashion, retail, or business is considered an advantage.
More about this job
Responsibilities
Provide personalized service by greeting customers, assessing their needs, recommending menswear, and assisting with fittings and outfit coordination. Maintain the sales floor and visual merchandising, process transactions and returns, meet sales targets, and collaborate with the team to support promotions and customer relationships.
Requirements
Candidates should have customer service and sales abilities, an interest in fashion, strong communication and organizational skills, basic math and point-of-sale skills, and the ability to work a flexible schedule and perform physical retail duties. A high school diploma or equivalent is required; retail or customer-facing experience and further education in fashion, retail, or business are assets, and training is provided.
Skills
- Customer Service
- Retail Sales
- Building Customer Rapport
- Understanding Client Needs
- Closing Sales
- Fashion Styling
- Fit Advice
- Outfit Coordination
- Communication
- Interpersonal Skills
- Teamwork
- Inventory Management
- Visual Merchandising
- Point-of-Sale Systems
- Basic Math
- Transaction Processing
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Menswear
- Formal Wear
- Dress Casual Clothing
- Outerwear
- Fashion Consulting
- Customer Service
- Retail Sales
- Personalized Recommendations
- Fittings
- Fit Advice
- Outfit Coordination
- Visual Merchandising
- Sales Floor Organization
- Inventory Management
- Point-of-Sale Systems
- Payment Processing
- Returns
- Exchanges
- Sales Targets
- Promotional Activities
- Customer Relationships
- Fashion Trends
- Team Collaboration
- Flexible Scheduling