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Added 17 mins ago
SC
Wireless Sales Consultant
Staples Canada
Calgary, AB
- Full-time
Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
Added 31 mins ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 1 hour ago
A
Senior Incident and Problem Manager
Aviso
Toronto, ON
- $115,000 to $125,000 CAD / year
- Full-time
Partner with engineering and application teams to identify recurring operational gaps and help mature practices that improve reliability, supportability, and service resilience
Added 1 hour ago
J
People Experience Specialist - Manufacturing & Distribution
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a People Experience Specialist - Manufacturing & Distribution…
Added 2 hours ago
A
Senior Incident and Problem Manager
Aviso
Vancouver, BC
- $115,000 to $125,000 CAD / year
- Full-time
Partner with engineering and application teams to identify recurring operational gaps and help mature practices that improve reliability, supportability, and service resilience
Added 3 hours ago
J
Responsable Agile (Scrum Master)
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Responsable Agile (Scrum Master) based in Canada.
Added 3 hours ago
J
Technical Support Specialist - Bilingual French
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Specialist - Bilingual French based in…
Added 3 hours ago
J
Technical Support Specialist - Bilingual French
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Specialist - Bilingual French based in…
Added 3 hours ago
T
Office & Operations Manager, Agri-Biotech
Talencore
London, ON
- Full-time
Maintain vendor information, purchasing records, and company asset records.
Added 3 hours ago
Cyber Security Operational Technology Senior Analyst or Analyst
Pembina Pipeline Corporation
Calgary, AB
Manage OT asset visibility and inventory, including onboarding new field sites, assets, and network segments into monitoring;
Added 3 hours ago
FL
Assistant Gérant / Assistant Manager
Foot Locker
Laval, QC
- Full-time
…operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be…
Added 4 hours ago
CA-Manager
Apple
Pointe-Claire, QC · Montreal, QC · Brossard, QC
Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.
Added 5 hours ago
SR
Retail Sales Supervisor
Staples Retail
Abbotsford, BC
- Full-time
…and payroll, and maintain compliance with health & safety and asset protection…
Added 5 hours ago
AW
Senior Incident and Problem Manager
Aviso Wealth
Remote, Canada
- $115,000 to $125,000 CAD / year
- Full-time
- Remote
Partner with engineering and application teams to identify recurring operational gaps and help mature practices that improve reliability, supportability, and service resilience
Added 5 hours ago
AW
Senior Incident and Problem Manager
Aviso Wealth
Remote, Canada
- $115,000 to $125,000 CAD / year
- Full-time
- Remote
Partner with engineering and application teams to identify recurring operational gaps and help mature practices that improve reliability, supportability, and service resilience
Added 6 hours ago
AC
Commercial and Privacy Counsel
Allstate Canada
Toronto, ON
- Full-time
…sophistication, telematics, and, more recently, device and identity…
Added 6 hours ago
CA-Senior Manager
Apple
Pointe-Claire, QC · Montreal, QC · Brossard, QC
Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.
Added 6 hours ago
SV
IT Specialist
Starshot Ventures
Toronto, ON
- Full-time
With a global footprint, we design and deliver high-impact marketing programs, partner campaigns, and unforgettable events that help technology companies grow their ecosystems and drive…
Added 7 hours ago
N
Information Security Engineer (Cloud) - Contract
Numeris
Toronto, ON
- Full-time
…risk assessments, manage intake for security requests, and partner with internal engineering and IT teams to drive identified risks, vulnerabilities, and hardening recommendations through…
Added 7 hours ago
O
Director HR Systems & Payroll
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
Partner with stakeholders to prioritize and deliver HR systems enhancements, configurations, and process improvements that support business objectives and operational effectiveness.
Added 7 hours ago
O
Director IT Business Management
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
…trusted advisor to the CTIO and EIT Senior Leadership and a key partner to Finance and…
Added 7 hours ago
S
Senior EHS Specialist
SHEIN
Vaughan, ON
- Full-time
Monitor and support compliance with physical security, asset protection, inventory handling, and loss prevention controls where applicable.
Added 7 hours ago
AE
Maintenance Planner
Agnico Eagle Mines Limited
Dobie, ON
- Full-time
…high-quality exploration and development projects. Agnico Eagle is a partner of choice within the mining industry, recognized globally for its leading sustainability practices. Agnico Eagle…
Added 7 hours ago
E9
Network Specialist
E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Vancouver, BC
- $112,361 to $117,249 CAD / year
- Full-time
…network technologies, best practices, security threats, and protection mechanisms to ensure optimal network safety and…
Added 8 hours ago
Senior Product Manager - Plans & Electrical
Enercare
Markham, ON
The Senior Product Manager, Protection Plans & Electrical is accountable for the commercial performance and lifecycle execution of Enercare’s Plans portfolio (Protection, Maintenance,…

Starshot Ventures

IT Specialist

Toronto, ON, Canada

The base salary range for this position is $65,000 - 75,000 CAD, complemented by a comprehensive compensation package including benefits. · Full-time

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Job details

Pay: The base salary range for this position is $65,000 - 75,000 CAD, complemented by a comprehensive compensation package including benefits.
Job type: Full-time
Apply by: Apr 3, 2027
Experience: 3+ years of experience in an IT support, helpdesk, or IT specialist role
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Specialist

Toronto, Ontario (in office Wednesdays)

About Starshot Ventures

At Starshot Ventures, we help the world's most innovative technology brands turn big ideas into real momentum.

With a global footprint, we design and deliver high-impact marketing programs, partner campaigns, and unforgettable events that help technology companies grow their ecosystems and drive real business results.

Think creative strategy meets data-driven marketing, all powered by a team that thrives on collaboration, curiosity, and a little bit of bold thinking.

About the Role

Starshot is hiring a full-time IT Specialist to join our Toronto-based team. Reporting to the IT Manager, you'll be the first-line IT support for our internal team and a key partner in keeping our systems secure, reliable, and easy to use. You'll work closely with the IT Manager and have real room to grow your skills and your impact as the team evolves.

This is a role for someone who genuinely enjoys helping people. You'll be the friendly, approachable face of IT for our colleagues, and you'll take pride in making technology feel simple.

Key Responsibilities

Provide responsive, friendly technical support to employees (in person and remotely) for hardware, software, accounts, and connectivity issues
Manage the helpdesk queue: log, prioritize, troubleshoot, and resolve tickets, escalating to the IT Manager when needed
Set up, configure, and maintain laptops, mobile devices, peripherals, and meeting-room technology
Onboard and offboard employees, including account setup, access management, and equipment provisioning
Support and administer our Microsoft-based environment and other core business platforms
Help keep devices and data secure through patching, access controls, and security best practices
Support SOC compliance efforts, including documentation, access reviews, evidence collection, and audit preparation
Maintain accurate IT asset inventories, system documentation, and knowledge-base articles
Identify recurring issues and suggest improvements that reduce manual work
Partner with the IT Manager on projects, upgrades, and vendor coordination

Required Qualifications

3+ years of experience in an IT support, helpdesk, or IT specialist role
Experience supporting end users and troubleshooting hardware, software, and network issues
Familiarity with Microsoft business tools and environments
Strong troubleshooting skills and the ability to explain technical issues in plain language
Excellent communication skills and a genuine passion for customer service
Ability to work in the Toronto office on Wednesdays

Preferred Qualifications

Experience supporting SOC compliance, including audits, controls, and evidence gathering
Experience with identity and access management, endpoint management, and ticketing systems
Familiarity with cloud platforms
Diploma or degree in IT, Computer Science, or a related field, or equivalent practical experience

What We're Looking For

A warm, friendly, and approachable teammate who puts people at ease, even when they're stressed about a tech problem
Someone who loves customer service and takes ownership of making every interaction a good one
A curious learner who wants to grow with the team and take on new challenges
Detail-oriented, organized, and reliable, with good judgment on security and data protection
Comfortable working closely with the IT Manager and collaborating across the internal team

Why Join Starshot

Be the go-to IT person for a collaborative, fast-moving team
Work directly with the IT Manager and build skills across support, security, and compliance
Opportunity to grow your career as our IT function and compliance program mature
A creative, tech-forward workplace where your work is visible and valued

We're based in Toronto, and this role requires in-office attendance on Wednesdays.

The base salary range for this position is $65,000 - 75,000 CAD, complemented by a comprehensive compensation package including benefits.

We value diversity and are an equal opportunity employer. We are committed to providing a recruitment process and workplace that are accessible to all. If you require any accommodations or other needs, please contact us so we can make appropriate arrangements.

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More about this job

Responsibilities

Provide first-line technical support, manage helpdesk tickets, configure and maintain devices, and handle employee onboarding and offboarding. Support Microsoft systems, security and SOC compliance activities, IT documentation and asset tracking, while partnering with the IT Manager on projects and improvements.

Requirements

Requires at least three years of IT support or helpdesk experience, end-user troubleshooting skills, familiarity with Microsoft business environments, and strong communication and customer-service abilities. SOC compliance, identity and endpoint management, ticketing systems, cloud platforms, and an IT-related diploma or degree are preferred; Wednesday office attendance in Toronto is required.

Skills

IT Support
Helpdesk Management
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Microsoft Business Tools
Device Configuration
Account Management
Identity and Access Management
Endpoint Management
SOC Compliance
Security Best Practices
IT Asset Management
Technical Customer Service
Documentation
Vendor Coordination

Benefits

Benefits

Visa sponsorship

Not detected in the job text

Keywords

Microsoft
Helpdesk
IT Support
Hardware
Software
Network Troubleshooting
Account Setup
Access Management
Laptop Configuration
Mobile Devices
Meeting-Room Technology
Employee Onboarding
Employee Offboarding
SOC Compliance
Audit Preparation
Access Reviews
Evidence Collection
Patching
Security Controls
Identity and Access Management
Endpoint Management
Ticketing Systems
Cloud Platforms
IT Asset Inventory
System Documentation
Knowledge Base
Vendor Coordination
Marketing Services

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