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Added 3 mins ago
CO
Indigenous Future Student Advisor
College of New Caledonia
Prince George, BC
- Full-time
Reporting to the Manager, Future Student Services, the Indigenous Future Student Advisor promotes CNC programs and services, focusing on the needs of Indigenous students. As part of a…
Added 3 mins ago
PH
Coordinator, Workplace Health
Provincial Health Services Authority
Vancouver, BC
- Full-time
Reporting to the Manager, Workplace Health, the Workplace Health Coordinator provides effective case management and administrative support for the Disability Management process for an…
Added 3 mins ago
PH
Supervisor, Facilities Maintenance & Operations
Provincial Health Services Authority
Vancouver, BC
- Full-time
…inherent in all aspects of this position. Reporting to the Manager, FMO, the Supervisor is responsible for overseeing the development and supervision of the day-to-day activities of the…
Added 3 mins ago
SR
Marketing & Business Development Associate
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- Full-time
Prepare and deliver bi-weekly report to General Manager on the Friday prior to the PM meeting on Tuesdays.
Added 3 mins ago
GO
Environmental Health Officer
Government of Yukon
Whitehorse, YT
- Full-time
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Added 3 mins ago
DG
Route Development Manager
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Mississauga, ON
- Full-time
Join our team as a Route Development Manager at DHL Group! In this pivotal role, you will Lead and execute Air Freight Route Development strategies, plans, and initiatives to drive…
Added 17 mins ago
WC
Service and Support Representative - Edmonton, AB
Wurth Canada
AB · Edmonton, AB
- Full-time
We are seeking a dynamic and detail-oriented individual to join our team as a Service & Support Representative. In this role, you will play a pivotal role in ensuring the seamless…
Added 18 mins ago
SF
Assistant Showroom Manager
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- Full-time
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Added 1 hour ago
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ENFORCEMENT OFFICER
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- Full-time
Provide guidance and field training to new employees and students. Provide training and dispatch services as required.
Added 1 hour ago
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Programmer, Generalist
City of Brampton
Brampton, ON
- Full-time
…staff to ensure quality program delivery and excellent customer service to meet current and changing needs of the…
Added 1 hour ago
AC
Food Service Director
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- Full-time
Food Service Director (Healthcare & Long-Term Care) // Burnaby, BC
Added 1 hour ago
BC
Vice President, Counterparty Credit Risk / XVA Quant
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Toronto, ON
- Full-time
BMO Capital Markets is a leading, full-service North American-based financial services provider, with over 2,700 professionals in 30+ locations around the world, including 20 offices in…
Added 1 hour ago
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- Full-time
…customer requirements before handing opportunities over to the field sales…
Added 2 hours ago
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North Bay, ON
- $75,000 to $125,000 CAD / year
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Added 2 hours ago
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Assistant House Manager
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AB
- Part-time
…from populations historically underrepresented in the theatre field are strongly encouraged to…
Added 2 hours ago
PL
Front of House and Hospitality Manager
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- Full-time
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Reporting to the CSSO Manager, the full-time, temporary (until October 15, 2027) Clinical Operations Coordination Leader (COCL) will support the operation and coordination of both clinical…
Added 3 hours ago
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Project Manager, IT
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Vaughan, ON
- Full-time
KPMG’s Information Technology Services department is looking for a Project Manager to be part of the Project Services team. The Project Services team provides project management, business…
Added 3 hours ago
KC
Project Manager, IT
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KPMG’s Information Technology Services department is looking for a Project Manager to be part of the Project Services team. The Project Services team provides project management, business…
Added 4 hours ago
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Intermediate Engineer (Distribution Design)
EllisDon
Calgary, AB
- Full-time
…our Distribution team. Reporting to the Distribution Program Manager, the Intermediate Engineer will provide hands-on leadership, mentorship, guidance, and oversight to the Distribution…
Added 4 hours ago
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Senior Engineer (Distribution Design)
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Calgary, AB
- Full-time
…our Distribution team. Reporting to the Distribution Program Manager, the Senior Engineer will provide hands-on leadership, mentorship, guidance, and oversight to the Distribution Group.…
Added 4 hours ago
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University of Saskatchewan (Edwards School of Business Hallway Visit) - October 6 2026
TD
Saskatoon, SK
- Full-time
…well as the specific products they are responsible to sell and service. They have keen insight into all their clients – their industry, products, finances, and markets. Better business…
Added 5 hours ago
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Senior Associate - Investment Consulting
Aon
Toronto, ON
- Full-time
Are you a professional in the institutional investment consulting field? Are you looking for your next role with an industry leading team in Canada? Then Aon has the opportunity for you!
Added 5 hours ago
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Service national and / or regional accounts as assigned;

Starshot Ventures

IT Specialist

Toronto, ON, Canada

The base salary range for this position is $65,000 - 75,000 CAD, complemented by a comprehensive compensation package including benefits. · Full-time

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Job details

Pay: The base salary range for this position is $65,000 - 75,000 CAD, complemented by a comprehensive compensation package including benefits.
Job type: Full-time
Apply by: Apr 3, 2027
Experience: 3+ years of experience in an IT support, helpdesk, or IT specialist role
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Specialist

Toronto, Ontario (in office Wednesdays)

About Starshot Ventures

At Starshot Ventures, we help the world's most innovative technology brands turn big ideas into real momentum.

With a global footprint, we design and deliver high-impact marketing programs, partner campaigns, and unforgettable events that help technology companies grow their ecosystems and drive real business results.

Think creative strategy meets data-driven marketing, all powered by a team that thrives on collaboration, curiosity, and a little bit of bold thinking.

About the Role

Starshot is hiring a full-time IT Specialist to join our Toronto-based team. Reporting to the IT Manager, you'll be the first-line IT support for our internal team and a key partner in keeping our systems secure, reliable, and easy to use. You'll work closely with the IT Manager and have real room to grow your skills and your impact as the team evolves.

This is a role for someone who genuinely enjoys helping people. You'll be the friendly, approachable face of IT for our colleagues, and you'll take pride in making technology feel simple.

Key Responsibilities

Provide responsive, friendly technical support to employees (in person and remotely) for hardware, software, accounts, and connectivity issues
Manage the helpdesk queue: log, prioritize, troubleshoot, and resolve tickets, escalating to the IT Manager when needed
Set up, configure, and maintain laptops, mobile devices, peripherals, and meeting-room technology
Onboard and offboard employees, including account setup, access management, and equipment provisioning
Support and administer our Microsoft-based environment and other core business platforms
Help keep devices and data secure through patching, access controls, and security best practices
Support SOC compliance efforts, including documentation, access reviews, evidence collection, and audit preparation
Maintain accurate IT asset inventories, system documentation, and knowledge-base articles
Identify recurring issues and suggest improvements that reduce manual work
Partner with the IT Manager on projects, upgrades, and vendor coordination

Required Qualifications

3+ years of experience in an IT support, helpdesk, or IT specialist role
Experience supporting end users and troubleshooting hardware, software, and network issues
Familiarity with Microsoft business tools and environments
Strong troubleshooting skills and the ability to explain technical issues in plain language
Excellent communication skills and a genuine passion for customer service
Ability to work in the Toronto office on Wednesdays

Preferred Qualifications

Experience supporting SOC compliance, including audits, controls, and evidence gathering
Experience with identity and access management, endpoint management, and ticketing systems
Familiarity with cloud platforms
Diploma or degree in IT, Computer Science, or a related field, or equivalent practical experience

What We're Looking For

A warm, friendly, and approachable teammate who puts people at ease, even when they're stressed about a tech problem
Someone who loves customer service and takes ownership of making every interaction a good one
A curious learner who wants to grow with the team and take on new challenges
Detail-oriented, organized, and reliable, with good judgment on security and data protection
Comfortable working closely with the IT Manager and collaborating across the internal team

Why Join Starshot

Be the go-to IT person for a collaborative, fast-moving team
Work directly with the IT Manager and build skills across support, security, and compliance
Opportunity to grow your career as our IT function and compliance program mature
A creative, tech-forward workplace where your work is visible and valued

We're based in Toronto, and this role requires in-office attendance on Wednesdays.

The base salary range for this position is $65,000 - 75,000 CAD, complemented by a comprehensive compensation package including benefits.

We value diversity and are an equal opportunity employer. We are committed to providing a recruitment process and workplace that are accessible to all. If you require any accommodations or other needs, please contact us so we can make appropriate arrangements.

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More about this job

Responsibilities

Provide first-line technical support, manage helpdesk tickets, configure and maintain devices, and handle employee onboarding and offboarding. Support Microsoft systems, security and SOC compliance activities, IT documentation and asset tracking, while partnering with the IT Manager on projects and improvements.

Requirements

Requires at least three years of IT support or helpdesk experience, end-user troubleshooting skills, familiarity with Microsoft business environments, and strong communication and customer-service abilities. SOC compliance, identity and endpoint management, ticketing systems, cloud platforms, and an IT-related diploma or degree are preferred; Wednesday office attendance in Toronto is required.

Skills

IT Support
Helpdesk Management
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Microsoft Business Tools
Device Configuration
Account Management
Identity and Access Management
Endpoint Management
SOC Compliance
Security Best Practices
IT Asset Management
Technical Customer Service
Documentation
Vendor Coordination

Benefits

Benefits

Visa sponsorship

Not detected in the job text

Keywords

Microsoft
Helpdesk
IT Support
Hardware
Software
Network Troubleshooting
Account Setup
Access Management
Laptop Configuration
Mobile Devices
Meeting-Room Technology
Employee Onboarding
Employee Offboarding
SOC Compliance
Audit Preparation
Access Reviews
Evidence Collection
Patching
Security Controls
Identity and Access Management
Endpoint Management
Ticketing Systems
Cloud Platforms
IT Asset Inventory
System Documentation
Knowledge Base
Vendor Coordination
Marketing Services

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