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Added 3 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
Specialist to join our Systems Department, working on our Priority
Added 4 mins ago
KH
UKG Specialist
Kensington Health
Toronto, ON
- Full-time
The UKG Specialist is responsible for the day-to-day administration, maintenance, and optimization of the UKG HRIS platform. This role ensures accurate data entry, reporting, and analytics…
Added 18 mins ago
Manufacturing Applications Engineer
ArcelorMittal
Hamilton, ON
The successful candidate’s position title (Sr. Analyst / Specialist / Sr. Specialist) will be based on qualifications and experience.
Added 34 mins ago
Member IT Services - Technical Lead- BC Functional
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
The Technical Lead is a specialist in Microsoft Dynamics 365 Business Central whom leads the design, configuration, optimization, and governance of the Business Central platform. The role…
Added 34 mins ago
GB
Senior IT Specialist
Gauthier Business Technologies
North Vancouver, BC
- $80,000 to $95,000 CAD / year
- Full-time
…on long-term client relationships. We’re hiring a Senior IT Specialist - a broad, senior technical role spanning project delivery, networking, escalation, mentorship, and technology…
Added 1 hour ago
MM
Technical Lead - Microsoft Business Central
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Technical Lead is a specialist in Microsoft Dynamics 365 Business Central whom leads the design, configuration, optimization, and governance of the Business Central platform. The role…
Added 1 hour ago
DT
Product and Solutions Sales Specialist 4
Dell Technologies
Toronto, ON
- Full-time
Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team.
Added 1 hour ago
NA
Technical Services - Security Systems Specialists
New Age Group
Concord, ON
- Full-time
We are currently seeking two (2) experienced Integration Specialists to support the deployment, configuration, and support of enterprise‑level security systems across external client…
Added 2 hours ago
SB
Network Support Engineer
Sharp Brains
Kelowna, BC
- Contract
Assist with the installation, configuration, and replacement of network switches, routers, and IT hardware.
Added 3 hours ago
CC
Specialist, Provisioning
Cogeco Connexion
Burlington, ON
- Full-time
The Provisioning engineer is responsible for the management, maintenance and daily monitoring of the regions HSD provision system, including related systems that provide HSD, PON and…
Added 3 hours ago
AC
Engineering Specialist
Air Canada
Toronto, ON
- Full-time
The qualified incumbent will be responsible for in-service reliability, airworthiness, configuration management, cost control and process improvement related to aircraft structure and…
Added 3 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Determine and implement configuration parameters for a wide variety of IT applications and interfaces
Added 3 hours ago
PP
Junior IT Support Specialist
PERMA PIPE INC
Camrose, AB
- $50,000 to $60,000 CAD / year
- Full-time
The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to…
Added 3 hours ago
P
Junior IT Support Specialist
PERMA-PIPE
Camrose, AB
- Full-time
The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to…
Added 3 hours ago
C
Specialist, Provisioning
Cogeco
Burlington, ON
- Full-time
The Provisioning engineer is responsible for the management, maintenance and daily monitoring of the regions HSD provision system, including related systems that provide HSD, PON and…
Added 4 hours ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The City requires a Senior IBM Maximo Manage Specialist to provide hands-on functional, configuration, and implementation expertise for the City's IBM Maximo Manage implementation for the…
Added 4 hours ago
VR
Lead Electrical Engineering
VIA Rail Canada
Montreal, QC
- Full-time
…recommends changes. Approves Electrical documentation released by…
Added 4 hours ago
SM
RQ00812 – Business Intelligence Specialist – Oracle – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Intelligence Specialist – Oracle with strong expertise in Oracle, Python, AWS Glue Python Shell, AWS Database Migration Service (AWS DMS), Amazon Redshift,…
Added 4 hours ago
Continuous Improvement Maintenance Specialist
Ice River Sustainable Solutions
Feversham, ON
Ice River is currently looking for four (4) Continuous Improvement Maintenance Specialist (NOC 21321 Industrial and manufacturing engineers) to join our team. You will be working for our…
Added 4 hours ago
S
Testing Specialist
SynergyLoft
Vancouver, BC
- Contract
The ERP Testing Specialist will help define, develop and complete the testing plan for SAP S/4HANA and other SAP related systems including procurement, human capital management, expense…
Added 5 hours ago
C
Senior Project Manager
Cosmo5
Montreal, QC
- Full-time
Veiller à la configuration adéquate des projets dans les systèmes et à l’exactitude des budgets, des heures et des coûts, conformément aux règles de comptabilisation des revenus.
Added 5 hours ago
AU
Systems and Process Specialist
Ambrose University
Calgary, AB
- Full-time
The Systems & Process Specialist provides optimization and continuous improvement of student systems, business processes, and data practices that support enrolment management and student…
Added 5 hours ago
CG
Intermediate Integrated Logistics Support Specialist
Calian Group
Gatineau, QC
- Full-time
Assist in Configuration Management by reporting on both Engineering Change Proposal (ECP) and systems engineering task requirements with regards to:
Added 5 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 5 hours ago
SV
IT Specialist
Starshot Ventures
Toronto, ON
- Full-time
Starshot is hiring a full-time IT Specialist to join our Toronto-based team. Reporting to the IT Manager, you'll be the first-line IT support for our internal team and a key partner in…

Starshot Ventures

IT Specialist

Toronto, ON, Canada

The base salary range for this position is $65,000 - 75,000 CAD, complemented by a comprehensive compensation package including benefits. · Full-time

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Job details

Pay: The base salary range for this position is $65,000 - 75,000 CAD, complemented by a comprehensive compensation package including benefits.
Job type: Full-time
Apply by: Apr 24, 2027
Experience: 3+ years of experience in an IT support, helpdesk, or IT specialist role
Posting language: English
Posted: Oct 26, 2026

Original job description

IT Specialist

Toronto, Ontario (in office Wednesdays)

About Starshot Ventures

At Starshot Ventures, we help the world's most innovative technology brands turn big ideas into real momentum.

With a global footprint, we design and deliver high-impact marketing programs, partner campaigns, and unforgettable events that help technology companies grow their ecosystems and drive real business results.

Think creative strategy meets data-driven marketing, all powered by a team that thrives on collaboration, curiosity, and a little bit of bold thinking.

About the Role

Starshot is hiring a full-time IT Specialist to join our Toronto-based team. Reporting to the IT Manager, you'll be the first-line IT support for our internal team and a key partner in keeping our systems secure, reliable, and easy to use. You'll work closely with the IT Manager and have real room to grow your skills and your impact as the team evolves.

This is a role for someone who genuinely enjoys helping people. You'll be the friendly, approachable face of IT for our colleagues, and you'll take pride in making technology feel simple.

Key Responsibilities

Provide responsive, friendly technical support to employees (in person and remotely) for hardware, software, accounts, and connectivity issues
Manage the helpdesk queue: log, prioritize, troubleshoot, and resolve tickets, escalating to the IT Manager when needed
Set up, configure, and maintain laptops, mobile devices, peripherals, and meeting-room technology
Onboard and offboard employees, including account setup, access management, and equipment provisioning
Support and administer our Microsoft-based environment and other core business platforms
Help keep devices and data secure through patching, access controls, and security best practices
Support SOC compliance efforts, including documentation, access reviews, evidence collection, and audit preparation
Maintain accurate IT asset inventories, system documentation, and knowledge-base articles
Identify recurring issues and suggest improvements that reduce manual work
Partner with the IT Manager on projects, upgrades, and vendor coordination

Required Qualifications

3+ years of experience in an IT support, helpdesk, or IT specialist role
Experience supporting end users and troubleshooting hardware, software, and network issues
Familiarity with Microsoft business tools and environments
Experience supporting SOC compliance, including audits, controls, and evidence gathering
Strong troubleshooting skills and the ability to explain technical issues in plain language
Excellent communication skills and a genuine passion for customer service
Ability to work in the Toronto office on Wednesdays

Preferred Qualifications

Experience with identity and access management, endpoint management, and ticketing systems
Familiarity with cloud platforms
Diploma or degree in IT, Computer Science, or a related field, or equivalent practical experience

What We're Looking For

A warm, friendly, and approachable teammate who puts people at ease, even when they're stressed about a tech problem
Someone who loves customer service and takes ownership of making every interaction a good one
A curious learner who wants to grow with the team and take on new challenges
Detail-oriented, organized, and reliable, with good judgment on security and data protection
Comfortable working closely with the IT Manager and collaborating across the internal team

Why Join Starshot

Be the go-to IT person for a collaborative, fast-moving team
Work directly with the IT Manager and build skills across support, security, and compliance
Opportunity to grow your career as our IT function and compliance program mature
A creative, tech-forward workplace where your work is visible and valued

We're based in Toronto, and this role requires in-office attendance on Wednesdays.

The base salary range for this position is $65,000 - 75,000 CAD, complemented by a comprehensive compensation package including benefits.

We value diversity and are an equal opportunity employer. We are committed to providing a recruitment process and workplace that are accessible to all. If you require any accommodations or other needs, please contact us so we can make appropriate arrangements.

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More about this job

Responsibilities

Provide friendly first-line technical support, manage helpdesk tickets, configure and maintain devices, and support employee onboarding and offboarding. Help administer Microsoft and other business platforms, maintain security and IT documentation, support SOC compliance and audits, and collaborate on IT projects and improvements.

Requirements

Candidates need at least three years of IT support, helpdesk, or IT specialist experience, with end-user troubleshooting experience and familiarity with Microsoft business tools and environments. They should have experience supporting SOC compliance and audits, strong communication and customer-service skills, and be able to work in the Toronto office on Wednesdays; an IT-related diploma or degree or equivalent experience is preferred.

Skills

IT Support
Helpdesk Management
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Microsoft Environment Support
SOC Compliance
Audit Preparation
Identity and Access Management
Endpoint Management
Ticketing Systems
Device Configuration
Account and Access Management
Security Best Practices
IT Asset Management
Customer Service

Benefits

Benefits

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Helpdesk
Microsoft
SOC Compliance
Audit Preparation
Evidence Gathering
Hardware
Software
Network Troubleshooting
Identity and Access Management
Endpoint Management
Ticketing Systems
Cloud Platforms
Device Management
Account Setup
Access Controls
Security Best Practices
Patching
IT Asset Inventory
System Documentation
Knowledge Base
Employee Onboarding
Employee Offboarding
Vendor Coordination
Customer Service

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