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Added 12 mins ago
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Bilingual Sales Ops Specialist
Arctiq
Montreal, QC
- Full-time
Reporting to the Inside Sales Manager, the Sales Ops Specialist will be working with assigned Client Directors and their clients to provide sales and operations support. This individual…
Added 12 mins ago
CT
Shift Manager
Canadian Tire Corporation
Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
Are you a people-first leader who thrives in a fast-paced, high-tech environment? We're looking for a Shift Manager to lead our day-shift inbound operations at one of our most advanced…
Added 12 mins ago
Product Manager, Digital Banking (18 Month Contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
…Banking and working alongside senior management, the Product Manager is responsible for devising strategies and leading projects to optimize customer service via Equitable Bank’s digital…
Added 27 mins ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 27 mins ago
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Sales Director
Gordian
Canada
- Full-time
Gordian is the world’s leading provider of facility and construction cost data, software and services for all phases of the building lifecycle. A pioneer of Job Order Contracting (JOC),…
Added 27 mins ago
NA
INFORMATION TECHNOLOGY SPECIALIST (NETWORK)
Naval Air Warfare Center Training Systems Division (NAWCTSD)
Cherry Point, AB
- Full-time
You will serve as an INFORMATION TECHNOLOGY SPECIALIST (NETWORK) in the COMMAND OPERATIONS DEPARTMENT, INFORMATION SYSTEMS DIVISION, NETWORK MANAGEMENT BRANCH of FLTREADCEN EAST.
Added 27 mins ago
NB
Product Owner CIAM
National Bank of Canada
Montreal, QC
- Full-time
authentication and authorisation services. This position allows you to have a
Added 27 mins ago
FC
Gestionnaire de projet – IT/OT Infrastructure /Project Manager – IT/OT Infrastructure
FoxBravo Consulting Inc.
Saguenay, QC
- Full-time
FoxBravo is looking for a Project Manager to take the lead on IT/OT infrastructure projects in an industrial environment in Québec’s Saguenay region. Working on site, you will bring…
Added 27 mins ago
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Financial Controller
Torus Talent
Vancouver, BC
- Full-time
Overseeing day-to-day accounting operations and financial reporting.
Added 27 mins ago
TT
Operational Performance Specialist (13921)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $91,109.2 to $113,895.6 CAD / year
- Full-time
Knowledge of asset management, maintenance operations, reliability principles, lifecycle planning, and continuous improvement practices is an asset.
Added 27 mins ago
EB
Product Manager, Digital Banking (18 Month Contract)
EQ Bank
Toronto, ON
- Contract
…Banking and working alongside senior management, the Product Manager is responsible for devising strategies and leading projects to optimize customer service via Equitable Bank’s digital…
Added 27 mins ago
HM
Key Account Manager
Highlight Motor Group
Vaughan, ON
- Full-time
The Key Account Manager / Inside Sales will play a critical role in identifying trends, understanding customer transportation needs, and proactively recommending solutions across Highlight…
Added 27 mins ago
NB
Senior Analyst Accounting
National Bank of Canada
Montreal, QC
- Full-time
…the brokerage regulatory industry, as well as the Finance, Operations, and Financial Markets…
Added 27 mins ago
NB
Senior Analyst Accounting and Regulatory Capital
National Bank of Canada
Montreal, QC
- Full-time
…the brokerage regulatory industry, as well as the Finance, Operations, and Financial Markets…
Added 27 mins ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 27 mins ago
MC
Technicien(ne) de l'entrepot magasin / Store Warehouse Associate
Mobilia Canada
QC · Montérégie, QC
- Full-time
Highlight any issues to the Store Warehouse Supervisor and/ or the Manager or Assistant Manager.
Added 27 mins ago
NB
FSO-ServiceNow Developer
National Bank of Canada
Montreal, QC
- Full-time
A career as a developer ServiceNow – Financial Services Operations (FSO) in National Bank's it demand Management team means working as a specialist in automating and optimising demand…
Added 27 mins ago
NB
Senior Analyst US Tax Operations
National Bank of Canada
Montreal, QC
- Full-time
Reporting to the Senior Manager of U.S. Tax Operations, you will be part of a team of 12 colleagues and play a key role in developing the sector's practises and quality.
Added 27 mins ago
Senior Regulatory Field Advisor
Trans Mountain
Calgary, AB
Coordinate and liaise with all departments supporting TMEP and Trans Mountain Operations.
Added 27 mins ago
Scotia Jarislowsky Fraser Governance & Operations Manager
Scotiabank
Montreal, QC
The Governance & Operations Manager is responsible for leading operational governance, risk management, regulatory oversight, and administrative excellence within an assigned market. This…
Added 27 mins ago
E
Laundry Aide
Extendicare
Winnipeg, MB · Beacon Hill Lodge
- Part-time
Reporting to the Environmental Services Manager, the Laundry Aide collects receives, washers, dries and folds linens and hangs personal clothing, in accordance with established policies and…
Added 27 mins ago
Sr. Manager, Finance
Chiesi Group
Toronto, ON
…development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many of whom have limited or no treatments…
Added 27 mins ago
Cloud FinOps Manager
The Canada Life Assurance Company
Toronto, ON
Working alongside the FinOps team members, Manager, Cloud FinOps will be responsible for overseeing cloud financial operations, ensuring efficient financial management, optimizing…
Added 27 mins ago
Site Manager - Infrastructure and Site Services (Permanent)
Babcock
Victoria, BC
Site Manager, Infrastructure & Site Services (Permanent)
Added 27 mins ago
Blasting & Coating Supervisor
Aecon
Toronto, ON
…currently seeking a Blasting & Coating Supervisor to support operations at our Cambridge Fabrication Shop. Reporting to the Operations Manager, the Supervisor will provide leadership to…

Startec

ERP Training Specialist (Contract)

Calgary, AB, T2C 4R6, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Feb 1, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

ERP Training Specialist (Contract)

Turn Microsoft D365 processes into clear training that people can use.

LOCATION

9423 Shepard Rd SE
Calgary AB T2C 4R6

REPORTS TO

Business Systems Manager

TEAM

Collaborates with operations, engineering, finance and IT

BUSINESS

Business Systems

Who you are

You know how to turn a business process into learning people can use at work. You bring hands-on ERP experience and build clear manuals, job aids and digital content that make technical steps easier to understand.

At Startec, you’ll develop D365 training content for approximately 200 team members. In-house subject matter experts will deliver the training through a train-the-trainer approach, using the materials you create. Your work will help users adopt new or updated modules and follow documented processes consistently.

You’ll join the Business Systems ERP project and collaborate with project management, engineering, production, aftermarket service, finance and IT. You’ll listen closely, ask practical questions and use feedback to develop and improve the learning materials people rely on.

What you bring

Required credentials and technical experience

Strong understanding of ERP concepts and hands-on experience with ERP software (Microsoft D365 experience would be preferred).
Experience designing and delivering training programs, including manuals, job aids and digital learning content.
Knowledge of business processes and business process improvement, including workflow mapping and identifying optimization opportunities.
Relevant certificate or education in training content development.

Communication, analysis and working approach

Analytical skills to interpret data, diagnose user issues and propose practical training or process solutions.
Clear communication and presentation content development skills that make technical concepts accessible.
Proven collaboration across operations, engineering, finance and IT, with the ability to manage time and priorities on site and remotely.

An asset: Experience in industrial, energy or manufacturing environments.

Contract and work arrangement

Hybrid role with on-site work and some work-from-home flexibility. Immediate start, with a contract through the end of May 2027.

Why Startec Thermal and Process

Founded in 1976, Startec is one of the most trusted names in fit-for-purpose thermal and process solutions. With a team of over 300, we offer full asset lifecycle services, including: upfront system engineering and design, equipment fabrication, maintenance, repair and optimization to organizations across North America.

We serve as specialist partners expanding the expertise and capacity of industrial operators, new project development teams, engineering firms, and equipment manufacturers.

Sectors of focus include oil & gas, renewable energy, mining, industrial gases, petrochemicals, data centers, food and beverage, cold storage, and recreational ice facilities.

What you’ll be responsible for

Training needs and content development

Training needs

Assess D365 and business process training needs with subject matter experts and business and IT stakeholders.

Learning materials

Create clear manuals, user guides, job aids, digital learning materials and presentation content for in-house subject matter experts and train-the-trainer delivery.

Business processes and user adoption

Process documentation

Map and clearly document high level workflows and business processes. Work with stakeholders to support consistent use and identify improvements.

End-user support

Support adoption of new or updated ERP modules. Troubleshoot user issues, interpret data and propose practical training or process solutions.

Training effectiveness and sustainment

Feedback and content sustainment

Gather user and stakeholder feedback, help measure training effectiveness and use the findings to refine learning materials. Establish a system for ongoing maintenance and continuous improvement of ERP training content as modules and processes change.

We offer competitive wages, training, flexible, dynamic, and exciting work environment.

We thank you for your application and interest in our organization. Only those candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Develop and maintain comprehensive training materials for Microsoft D365, including manuals, job aids, and digital content. Collaborate with subject matter experts to support user adoption, document business processes, and refine training effectiveness through feedback.

Requirements

Requires hands-on experience with ERP software, specifically Microsoft D365, and a proven background in designing and delivering training programs. Candidates must possess strong analytical skills, the ability to map business workflows, and experience working across diverse departments like engineering and finance.

Skills

ERP software
Microsoft D365
Training program design
Instructional design
Workflow mapping
Business process improvement
Technical writing
Content development
Data analysis
Stakeholder management
Project collaboration
User support
Troubleshooting
Train-the-trainer
Process documentation

Benefits

Competitive wages
Training
Flexible work environment

Visa sponsorship

Not detected in the job text

Keywords

ERP
Microsoft D365
Training Specialist
Business Systems
Process Documentation
Workflow Mapping
Instructional Design
Digital Learning
User Adoption
Subject Matter Experts
Train-the-trainer
Business Process Improvement
Technical Communication
Manufacturing
Energy
Industrial
Project Management
Data Analysis
Contract
Hybrid

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