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Added 13 mins ago
AA
Aircraft Technical Sales Specialist
Aeropol Aviation Services
Mississauga, ON
- Full-time
…quality-driven aircraft component maintenance, repair and overhaul (MRO) solutions to meet the most demanding standards of the aerospace…
Added 28 mins ago
J
Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
Innovative and solutions-oriented approach, with the ability to anticipate market changes and respond to business challenges.
Added 28 mins ago
M
Azure Digital Solution Area Specialist- Oil & Gas
Microsoft
Calgary, AB · Vancouver, BC · Goodwood, ON
- Full-time
…modernizing data estates, we help customers build technology solutions to achieve their business…
Added 28 mins ago
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UI Designer, Research and marketing
Desjardins
Levis, QC · Montreal, QC
- Full-time
…to user interface design projects adapted to meet a range of business needs through strategic interventions that are related to the user experience. You analyze client needs, make…
Added 28 mins ago
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Mortgage Specialist
BMO
Victoria, BC
- Full-time
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Added 42 mins ago
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Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
Innovative and solutions-oriented approach, with the ability to anticipate market changes and respond to business challenges.
Added 42 mins ago
T
Senior Talent Acquisition Specialist
Tookli
Toronto, ON
- Full-time
…transform their visions into impactful web, mobile, and AI-driven solutions. The team focuses on web and mobile development, artificial intelligence, automation, and custom digital products…
Added 42 mins ago
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Information Management Specialist
Tookli
Toronto, ON
- Full-time
Role Description The Information Management Specialist is a full-time, hybrid role based in Toronto, ON, with flexibility for partial work from home. This role is responsible for designing,…
Added 43 mins ago
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Spec, Planning & Business Partnership - Finance
Vale
Canada
- Full-time
In this role as an IT Specialist – Finance function, you strategically align technology with financial and corporate objectives across core Finance domains such as Record‑to‑Report,…
Added 43 mins ago
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Key Account Specialist, Ophthalmology - Southwestern Ontario
Bayer
Guelph, ON · Mississauga, ON
- Full-time
Bayer is seeking a knowledgeable and passionate Key Account Specialist to join our Ophthalmology team in the Southwestern Ontario Territory. This role requires a strong understanding of…
Added 43 mins ago
R
Senior On-Site Service Specialist, Hospitality
Ricoh
Montreal, QC
- Full-time
Added 58 mins ago
RB
Banking Advisor
Royal Bank of Canada
Whitecourt, AB
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 58 mins ago
RB
Mortgage Specialist Assistant
Royal Bank of Canada
Toronto, ON
- Full-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 1 hour ago
R
Banking Advisor
RBC
Hanover, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 1 hour ago
CC
Specialist, Manufacturing Procurement
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
The Procurement Specialist is responsible for supporting the Production Centres across Canada with category strategies, supply assurance, price negotiation and vendor optimization that…
Added 1 hour ago
GR
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
- Full-time
…industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms,…
Added 1 hour ago
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Data Analyst
Artemis
Aurora, ON
- Full-time
We are seeking a BI & Data Specialist to take ownership of business intelligence, reporting, data quality, and analytics while working closely with Finance and Operations leadership.
Added 1 hour ago
A
Senior Help Desk Specialist
Akkodis
Ottawa, ON
- Contract
Akkodis is seeking a Senior Help Desk Specialist to support a large-scale enterprise Microsoft and SharePoint environment within the Department of National Defence. This role supports…
Added 1 hour ago
EI
Paralegal
Ecolab Inc.
Calgary, AB
- Full-time
As a Paralegal, you will support the Associate General Counsel for the Global High-Tech and Data Center business, helping deliver practical and timely legal support in a fast-paced, global…
Added 2 hours ago
C
Talent Acquisition Specialist
Convergint
Calgary, AB
- Full-time
…enthusiastic, results driven and forward-thinking Talent Acquisition Specialist to join our amazing culture in Calgary, Edmonton or Vancouver. In this role, you will provide project support…
Added 2 hours ago
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Security Systems Technician - Service Focused
Convergint
AB · Edmonton, AB
- Full-time
Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for…
Added 2 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 2 hours ago
SB
Technical Support Specialist
Startech Business Systems
Calgary, AB
- Full-time
Role Description The Technical Support Specialist is a full-time, on-site role based in Calgary, AB. This position is responsible for providing front-line technical assistance to business…
Added 2 hours ago
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Spécialiste mise en service/Commissioning Support Specialist
Veolia | North America
Montreal, QC
- Full-time
…management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological…

Startech Business Systems

Technical Support Specialist

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description Startech Business Systems (Startech IT Services) is a leading IT services provider trusted by businesses across Calgary for over 38 years. The company supports organizations in all industries with high-quality hardware, software, and managed IT solutions tailored to their needs. Startech is an authorized reseller for major technology brands such as HP®, Dell®, Lenovo®, and SonicWall®, acquiring products directly from manufacturers. Through its StarCare Reachout Program, Startech offers customizable IT service packages designed to optimize how companies use and improve their IT environments. The team is known for strong customer service, deep technical expertise, and a commitment to reliable, results-driven support.

Role Description The Technical Support Specialist is a full-time, on-site role based in Calgary, AB. This position is responsible for providing front-line technical assistance to business clients, including diagnosing and resolving hardware, software, and network issues. Day-to-day tasks include responding to support tickets and phone inquiries, troubleshooting system problems, installing and configuring devices, and escalating complex issues to senior technical staff when necessary. The role also involves documenting solutions, maintaining accurate records of service activities, and contributing to knowledge base materials. The Technical Support Specialist works closely with customers to ensure timely resolution, clear communication, and a high level of satisfaction with Startech’s IT services.

Qualifications

Strong technical support skills, including hands-on experience with hardware, software, and basic networking.
Analytical skills for diagnosing issues, interpreting error messages, and identifying effective solutions.
Customer support and customer satisfaction focus, with the ability to communicate clearly and manage expectations professionally.
Troubleshooting skills to systematically investigate problems and implement corrective actions.
Familiarity with Windows operating systems, common business applications, and IT ticketing or help desk tools.
Ability to work on-site in Calgary, AB, and collaborate effectively with team members and clients.
Relevant post-secondary education in IT, Computer Science, or a related field, or equivalent practical experience.
Industry certifications (e.g., CompTIA A+, Network+, Microsoft, or similar) are an asset.
Strong organizational skills, attention to detail, and the ability to prioritize multiple tickets and tasks.

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More about this job

Responsibilities

Provide front-line technical assistance to business clients by responding to support tickets and phone inquiries, diagnosing issues, and installing or configuring devices. Document service activities and solutions, contribute to knowledge base materials, and escalate complex issues while maintaining clear customer communication.

Requirements

Candidates should have hands-on experience supporting hardware, software, and basic networking, along with strong troubleshooting, analytical, organizational, and customer service skills. Familiarity with Windows, common business applications, and help desk tools is expected; relevant post-secondary education or equivalent practical experience is required, while industry certifications are an asset.

Skills

Technical Support
Hardware Troubleshooting
Software Troubleshooting
Basic Networking
Problem Diagnosis
Customer Support
Customer Communication
Ticket Management
Device Installation
Device Configuration
Windows Operating Systems
Business Applications
IT Ticketing Tools
Documentation
Prioritization
Knowledge Base Development

Visa sponsorship

Not detected in the job text

Keywords

Hardware
Software
Networking
Windows
Business Applications
IT Ticketing Tools
Help Desk
Technical Support
Troubleshooting
Customer Service
Support Tickets
Phone Support
Device Installation
Device Configuration
Error Messages
Service Documentation
Knowledge Base
CompTIA A+
CompTIA Network+
Microsoft Certifications
IT Services
Managed IT Solutions
HP
Dell
Lenovo
SonicWall

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