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Jobs in Canada

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Added 4 mins ago
WR
General Manager
Workshop Recruiting & Consulting
North Vancouver, BC
- $120,000 to $140,000 CAD / year
- Full-time
Address employee questions and work with managers on performance conversations and people issues, drawing on specialist advice when needed.
Added 1 hour ago
AI
Senior Supplier Quality Engineer
Aversan Inc.
Montreal, QC
- $95,000 to $120,000 CAD / year
- Full-time
…delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space…
Added 1 hour ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Enterprise, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Systems Testing/QA Specialist to join the Enterprise Financial Services Division on a full-time…
Added 2 hours ago
M
Azure Digital Solution Area Specialist- Oil & Gas
Microsoft
Calgary, AB · Vancouver, BC · Goodwood, ON
- Full-time
…accelerating innovation with AI agents and platforms, empowering development teams with AI, or unifying and modernizing data estates, we help customers build technology solutions to achieve…
Added 2 hours ago
T
Senior Talent Acquisition Specialist
Tookli
Toronto, ON
- Full-time
Track record of recruiting in technology, software development, or digital innovation environments is an asset.
Added 2 hours ago
B
Key Account Specialist, Ophthalmology - Southwestern Ontario
Bayer
Guelph, ON · Mississauga, ON
- Full-time
Bayer is seeking a knowledgeable and passionate Key Account Specialist to join our Ophthalmology team in the Southwestern Ontario Territory. This role requires a strong understanding of…
Added 3 hours ago
RD
FireSmart Coordinator
Regional District of Kitimat-Stikine
Canada
- Full-time
Lead the development of a wildfire mitigation program that aligns with Provincial FireSmart principles and is supported by the policies and direction of the RDKS.
Added 4 hours ago
SB
Technical Support Specialist
Startech Business Systems
Calgary, AB
- Full-time
Role Description The Technical Support Specialist is a full-time, on-site role based in Calgary, AB. This position is responsible for providing front-line technical assistance to business…
Added 4 hours ago
P&
Drafting Specialist, Product Definition
Pratt & Whitney
Mississauga, ON
- Full-time
Job Title: Drafting Specialist, Product Definition
Added 4 hours ago
LI
Security Architect
LanceSoft, Inc.
Regina, SK
- Contract
The Security Specialist – Security Architect role is pivotal in safeguarding information systems by identifying and overseeing the design, build and implementation of cyber security…
Added 4 hours ago
TR
Spécialiste en fiabilité / Reliability Specialist
Tower Research Capital
Montreal, QC
- Full-time
Added 5 hours ago
CN
Performance Assurance Specialist
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
…Project? If you answered yes, as the Performance Assurance Specialist, you would play a key role in improving performance assurance programs, promoting Human Performance principles, and…
Added 5 hours ago
B
Key Account Specialist, Ophthalmology - Southwestern Ontario
Bayer
Mississauga, ON
- Full-time
Bayer is seeking a knowledgeable and passionate Key Account Specialist to join our Ophthalmology team in the Southwestern Ontario Territory. This role requires a strong understanding of…
Added 5 hours ago
P&
Programmeur de commande numérique - pièces expérimentales / Manufacturing Engineering Specialist – experimental parts
Pratt & Whitney
Longueuil, QC
- Full-time
Added 5 hours ago
R
Quality Assurance (QA) Analyst
Raise
Burnaby, BC
- Full-time
In this role, you will lead the development and execution of end-to-end data validation frameworks, quality gates, defect management, and release governance. Working closely with business…
Added 5 hours ago
UO
Marketing and Communications Coordinator, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
…across areas including writing, social media management, content development, digital media production, event logistics, and project…
Added 5 hours ago
CN
Maintenance and Construction Coordinator
Civeo North America
AB · Edmonton, AB
- Full-time
At Civeo, our employees are the cornerstone of our success. As a global workforce accommodation specialist, we help individuals maintain healthy, productive, and connected lives while…
Added 5 hours ago
Quality Assurance & Technical Support Specialist
Enercare
Calgary, AB
Role: Quality Assurance & Technical Support Specialist
Added 5 hours ago
R
ITAM Specialist
Raise
Saskatoon, SK
- Full-time
The ITAM Specialist will provide technical expertise for the implementation and ongoing development of ServiceNow Software Asset Management Pro (SAM Pro). The role will focus on ensuring…
Added 5 hours ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Wainwright, AB
- Full-time
As a Technical Specialist, Project Management, you’ll support the delivery of a wide range of routine to moderately complex infrastructure projects. While growing your career in a…
Added 5 hours ago
IG
EDI Developer
Insight Global
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Insight Global is seeking an EDI Analyst / Integration Specialist to support a growing EDI environment within a high-volume warehouse and distribution operation.
Added 5 hours ago
YU
Communication and Engagement Specialist
York University
Toronto, ON
- Full-time
…LLM, PhD in Law, and Professional LLM). Osgoode Professional Development (OsgoodePD), Law Library, Community and Legal Aid Services Program, and the Law Commission of Ontario. The…
Added 5 hours ago
KG
AI -Senior Mobile Engineering Specialist
K&K Global Talent Solutions INC.
Montreal, QC
- Full-time
Position: AI -Senior Mobile Engineering Specialist
Added 5 hours ago
VF
Air Specialist (12-Month Contract)
Vancouver Fraser Port Authority
Vancouver, BC
- Contract
The Air Specialist is responsible for providing technical support on air quality and climate change matters. Working with the manager, climate action and air quality, they undertake air…
Added 6 hours ago
Cyber Security Specialist - L3
Global Relay
Vancouver, BC
The Cyber Security Specialist - L3 ensures the deployment, operations and continuous improvement of security tools, technologies and processes that protect Global Relay, including the…

Startech Business Systems

Technical Support Specialist

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description Startech Business Systems (Startech IT Services) is a leading IT services provider trusted by businesses across Calgary for over 38 years. The company supports organizations in all industries with high-quality hardware, software, and managed IT solutions tailored to their needs. Startech is an authorized reseller for major technology brands such as HP®, Dell®, Lenovo®, and SonicWall®, acquiring products directly from manufacturers. Through its StarCare Reachout Program, Startech offers customizable IT service packages designed to optimize how companies use and improve their IT environments. The team is known for strong customer service, deep technical expertise, and a commitment to reliable, results-driven support.

Role Description The Technical Support Specialist is a full-time, on-site role based in Calgary, AB. This position is responsible for providing front-line technical assistance to business clients, including diagnosing and resolving hardware, software, and network issues. Day-to-day tasks include responding to support tickets and phone inquiries, troubleshooting system problems, installing and configuring devices, and escalating complex issues to senior technical staff when necessary. The role also involves documenting solutions, maintaining accurate records of service activities, and contributing to knowledge base materials. The Technical Support Specialist works closely with customers to ensure timely resolution, clear communication, and a high level of satisfaction with Startech’s IT services.

Qualifications

Strong technical support skills, including hands-on experience with hardware, software, and basic networking.
Analytical skills for diagnosing issues, interpreting error messages, and identifying effective solutions.
Customer support and customer satisfaction focus, with the ability to communicate clearly and manage expectations professionally.
Troubleshooting skills to systematically investigate problems and implement corrective actions.
Familiarity with Windows operating systems, common business applications, and IT ticketing or help desk tools.
Ability to work on-site in Calgary, AB, and collaborate effectively with team members and clients.
Relevant post-secondary education in IT, Computer Science, or a related field, or equivalent practical experience.
Industry certifications (e.g., CompTIA A+, Network+, Microsoft, or similar) are an asset.
Strong organizational skills, attention to detail, and the ability to prioritize multiple tickets and tasks.

Apply About employer

More about this job

Responsibilities

Provide front-line technical assistance to business clients by responding to support tickets and phone inquiries, diagnosing issues, and installing or configuring devices. Document service activities and solutions, contribute to knowledge base materials, and escalate complex issues while maintaining clear customer communication.

Requirements

Candidates should have hands-on experience supporting hardware, software, and basic networking, along with strong troubleshooting, analytical, organizational, and customer service skills. Familiarity with Windows, common business applications, and help desk tools is expected; relevant post-secondary education or equivalent practical experience is required, while industry certifications are an asset.

Skills

Technical Support
Hardware Troubleshooting
Software Troubleshooting
Basic Networking
Problem Diagnosis
Customer Support
Customer Communication
Ticket Management
Device Installation
Device Configuration
Windows Operating Systems
Business Applications
IT Ticketing Tools
Documentation
Prioritization
Knowledge Base Development

Visa sponsorship

Not detected in the job text

Keywords

Hardware
Software
Networking
Windows
Business Applications
IT Ticketing Tools
Help Desk
Technical Support
Troubleshooting
Customer Service
Support Tickets
Phone Support
Device Installation
Device Configuration
Error Messages
Service Documentation
Knowledge Base
CompTIA A+
CompTIA Network+
Microsoft Certifications
IT Services
Managed IT Solutions
HP
Dell
Lenovo
SonicWall

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