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Added 11 mins ago
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Aircraft Technical Sales Specialist
Aeropol Aviation Services
Mississauga, ON
- Full-time
If you think this position is for you, email us your detailed resume with copies of your certificates (if applicable) with subject "Aircraft Technical Sales Specialist" to:
Added 26 mins ago
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Weld-Console Administrator / Construction Automation Specialist
Fluor
Calgary, AB
- Full-time
The Weld-Console Administrator / Construction Automation Specialist will support project welding and piping construction activities through the administration, maintenance, and quality…
Added 26 mins ago
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Azure Digital Solution Area Specialist- Oil & Gas
Microsoft
Calgary, AB · Vancouver, BC · Goodwood, ON
- Full-time
…shaping the future of business. As a Azure Digital Solution Area Specialist you will be a solution sales leader within our mid-market sales organization working with our most important…
Added 26 mins ago
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UI Designer, Research and marketing
Desjardins
Levis, QC · Montreal, QC
- Full-time
…work through your initiatives and projects. You serve as a specialist advisor for the design, development and project teams regarding the content and visual identity of products. You…
Added 40 mins ago
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Senior Talent Acquisition Specialist
Tookli
Toronto, ON
- Full-time
…that streamline operations and support growth. By combining technical expertise with creativity and innovation, Tookli delivers practical, scalable solutions tailored to each client’s…
Added 40 mins ago
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Information Management Specialist
Tookli
Toronto, ON
- Full-time
Role Description The Information Management Specialist is a full-time, hybrid role based in Toronto, ON, with flexibility for partial work from home. This role is responsible for designing,…
Added 40 mins ago
CI
Junior Life Cycle Management Specialist (Naval Communication Systems)
Calian in Space & Technology
Gatineau, QC
- Full-time
We are currently looking for a Junior Life Cycle Management Specialist to support the Director of Major Surface Combatant External Communications Technical Authority (TA) in updating,…
Added 40 mins ago
CO
Waste Collection Program Co-ordinator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Assist the division’s Waste Reduction and Diversion Specialist during periods of vacation, overload, or absence.
Added 41 mins ago
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Key Account Specialist, Ophthalmology - Southwestern Ontario
Bayer
Guelph, ON · Mississauga, ON
- Full-time
Bayer is seeking a knowledgeable and passionate Key Account Specialist to join our Ophthalmology team in the Southwestern Ontario Territory. This role requires a strong understanding of…
Added 55 mins ago
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Technical and Regulatory Specialist
FluksAqua
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 55 mins ago
MR
Senior Accounts Receivable & Collections Specialist
MoveSmart Rentals
NS · Cape Breton, NS
- $30,000 to $40,000 CAD / year
- Full-time
MoveSmart Rentals is hiring an experienced Senior Accounts Receivable & Collections Specialist to manage full-cycle accounts receivable and collections across our Canadian operations.
Added 55 mins ago
MR
Senior Accounts Receivable & Collections Specialist
MoveSmart Rentals
Brandon, MB
- $30,000 to $40,000 CAD / year
- Full-time
MoveSmart Rentals is hiring an experienced Senior Accounts Receivable & Collections Specialist to manage full-cycle accounts receivable and collections across our Canadian operations.
Added 1 hour ago
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Courier Team Lead-2
FedEx Canada
London, ON
- Part-time
Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to…
Added 1 hour ago
MR
Senior Accounts Payable Specialist
MoveSmart Rentals
BC · Capital, BC
- $27,600 to $32,400 CAD / year
- Full-time
MoveSmart Rentals is hiring an experienced Senior Accounts Payable Specialist to manage day-to-day accounts payable activities across our Canadian operations.
Added 1 hour ago
MR
Senior Accounts Receivable & Collections Specialist
MoveSmart Rentals
BC · Capital, BC
- $30,000 to $40,000 CAD / year
- Full-time
MoveSmart Rentals is hiring an experienced Senior Accounts Receivable & Collections Specialist to manage full-cycle accounts receivable and collections across our Canadian operations.
Added 1 hour ago
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Spécialiste en Architecture PDP / PDP Architecture Specialist
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft program is looking for a Product Development Process Architecture Specialist within our engineering department based in Mirabel (Quebec, Canada), where you will…
Added 1 hour ago
CC
Specialist, Manufacturing Procurement
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
The Procurement Specialist is responsible for supporting the Production Centres across Canada with category strategies, supply assurance, price negotiation and vendor optimization that…
Added 1 hour ago
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Data Analyst
Artemis
Aurora, ON
- Full-time
We are seeking a BI & Data Specialist to take ownership of business intelligence, reporting, data quality, and analytics while working closely with Finance and Operations leadership.
Added 1 hour ago
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Senior Help Desk Specialist
Akkodis
Ottawa, ON
- Contract
Akkodis is seeking a Senior Help Desk Specialist to support a large-scale enterprise Microsoft and SharePoint environment within the Department of National Defence. This role supports…
Added 2 hours ago
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Senior IT Cloud Specialist
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
As Senior IT Cloud Specialist, you will be helping FNHA build a holistic cloud and application strategy, working with the teams in IMIT to deliver the cloud infrastructure and support…
Added 2 hours ago
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Security Systems Technician - Service Focused
Convergint
AB · Edmonton, AB
- Full-time
Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for…
Added 2 hours ago
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Events Specialist
People Plus Consulting Limited
Halifax, NS
- Full-time
…residents of Halifax, is currently seeking a full-time Events Specialist at Job Junction Nova Scotia Works, Halifax,…
Added 2 hours ago
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Specialist, US Corporate Tax
KPMG
Calgary, AB · AB · Winnipeg, MB · Edmonton, Alberta
- Full-time
Strength of in-house technical knowledge and a collaborative spirit.
Added 2 hours ago
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Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 2 hours ago
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Technical Support Specialist
Startech Business Systems
Calgary, AB
- Full-time
Role Description The Technical Support Specialist is a full-time, on-site role based in Calgary, AB. This position is responsible for providing front-line technical assistance to business…

Startech Business Systems

Technical Support Specialist

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description Startech Business Systems (Startech IT Services) is a leading IT services provider trusted by businesses across Calgary for over 38 years. The company supports organizations in all industries with high-quality hardware, software, and managed IT solutions tailored to their needs. Startech is an authorized reseller for major technology brands such as HP®, Dell®, Lenovo®, and SonicWall®, acquiring products directly from manufacturers. Through its StarCare Reachout Program, Startech offers customizable IT service packages designed to optimize how companies use and improve their IT environments. The team is known for strong customer service, deep technical expertise, and a commitment to reliable, results-driven support.

Role Description The Technical Support Specialist is a full-time, on-site role based in Calgary, AB. This position is responsible for providing front-line technical assistance to business clients, including diagnosing and resolving hardware, software, and network issues. Day-to-day tasks include responding to support tickets and phone inquiries, troubleshooting system problems, installing and configuring devices, and escalating complex issues to senior technical staff when necessary. The role also involves documenting solutions, maintaining accurate records of service activities, and contributing to knowledge base materials. The Technical Support Specialist works closely with customers to ensure timely resolution, clear communication, and a high level of satisfaction with Startech’s IT services.

Qualifications

Strong technical support skills, including hands-on experience with hardware, software, and basic networking.
Analytical skills for diagnosing issues, interpreting error messages, and identifying effective solutions.
Customer support and customer satisfaction focus, with the ability to communicate clearly and manage expectations professionally.
Troubleshooting skills to systematically investigate problems and implement corrective actions.
Familiarity with Windows operating systems, common business applications, and IT ticketing or help desk tools.
Ability to work on-site in Calgary, AB, and collaborate effectively with team members and clients.
Relevant post-secondary education in IT, Computer Science, or a related field, or equivalent practical experience.
Industry certifications (e.g., CompTIA A+, Network+, Microsoft, or similar) are an asset.
Strong organizational skills, attention to detail, and the ability to prioritize multiple tickets and tasks.

Apply About employer

More about this job

Responsibilities

Provide front-line technical assistance to business clients by responding to support tickets and phone inquiries, diagnosing issues, and installing or configuring devices. Document service activities and solutions, contribute to knowledge base materials, and escalate complex issues while maintaining clear customer communication.

Requirements

Candidates should have hands-on experience supporting hardware, software, and basic networking, along with strong troubleshooting, analytical, organizational, and customer service skills. Familiarity with Windows, common business applications, and help desk tools is expected; relevant post-secondary education or equivalent practical experience is required, while industry certifications are an asset.

Skills

Technical Support
Hardware Troubleshooting
Software Troubleshooting
Basic Networking
Problem Diagnosis
Customer Support
Customer Communication
Ticket Management
Device Installation
Device Configuration
Windows Operating Systems
Business Applications
IT Ticketing Tools
Documentation
Prioritization
Knowledge Base Development

Visa sponsorship

Not detected in the job text

Keywords

Hardware
Software
Networking
Windows
Business Applications
IT Ticketing Tools
Help Desk
Technical Support
Troubleshooting
Customer Service
Support Tickets
Phone Support
Device Installation
Device Configuration
Error Messages
Service Documentation
Knowledge Base
CompTIA A+
CompTIA Network+
Microsoft Certifications
IT Services
Managed IT Solutions
HP
Dell
Lenovo
SonicWall

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