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Starwood Hotels

Floor Manager

Mayfair, SK, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Every day is an opportunity to create something meaningful - a moment of connection, a sense of belonging, an experience worth savouring. At Dovetale, our signature restaurant at 1 Hotel Mayfair, we celebrate mindful hospitality, exceptional food, and a team spirit that turns service into an art.

We’re looking for a Floor Manager to join our passionate Food & Beverage team. You’ll be the driving force behind seamless daily operations, ensuring our guests enjoy an exceptional dining experience and our team thrives in a supportive, inspiring environment.

Inside tip: Success in this role comes from leading with both precision and heart - balancing attention to detail with genuine care for people.

About You…

Experienced in managing floor operations within a luxury or high-end restaurant.
Confident using rota management systems (ideally Fourth) and overseeing schedules and timesheets.
Knowledgeable in health, safety, and compliance standards.
A strong communicator and natural motivator.
Detail-oriented, proactive, and calm under pressure.
Passionate about creating memorable guest experiences and supporting your team to do the same.

About The Role…

As Floor Manager, you’ll work closely with the Restaurant Manager to ensure smooth, high-quality service throughout every shift.

Key Responsibilities

Oversee daily floor operations with a hands-on, service-driven approach.
Manage staff rotas, hours, and payroll accuracy.
Support onboarding, training, and uniform management.
Maintain health, safety, and hygiene standards.
Coordinate maintenance issues, linen orders, and stock control.
Lead by example, setting the tone for excellence and teamwork.

About Us…

Our culture is caring, thoughtful, and inspired by nature. At 1 Hotel Mayfair, we deliver good-natured, informed service that leaves our guests - and our team - feeling fulfilled and appreciated.

A “Designed by Nature” work environment
Free healthy & nutritious meals on duty
24-hour Employee Assistance Program
Flu vaccinations vouchers
Eye care contributions
Social events throughout the year
Wedding and Baby gifts
Travel season ticket loan
Complimentary chiropodist & reflexology treatment
West End Club - discounts in local shops, hotels, bars and restaurants
Spa, Food & Beverage discounts ranging from 30% - 50%
Guest experience stay - enjoy an overnight stay and experience our restaurant and bars
Opportunities to be involved in charity and community events
All Starwood Hotels discounted employee/friends and family room rates
Enhanced Holiday Benefit
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform
Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can

Terms & Conditions apply on all benefits

About Us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

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More about this job

Responsibilities

Oversee daily restaurant floor operations and lead the team to deliver seamless, high-quality service and memorable guest experiences. Manage rotas, hours, payroll accuracy, onboarding, training, uniforms, compliance, maintenance issues, linen orders, and stock control.

Requirements

Candidates should have experience managing floor operations in a luxury or high-end restaurant and be confident with rota systems, ideally Fourth, as well as schedules and timesheets. They should understand health, safety, and compliance standards and be detail-oriented, proactive, calm under pressure, and effective at motivating and supporting a team.

Skills

Restaurant Floor Operations
Luxury Hospitality
Staff Scheduling
Rota Management
Timesheet Management
Payroll Accuracy
Onboarding
Staff Training
Uniform Management
Health And Safety Compliance
Hygiene Standards
Stock Control
Maintenance Coordination
Team Leadership
Guest Experience
Communication

Benefits

Healthy Meals On Duty
Employee Assistance Program
Flu Vaccination Vouchers
Eye Care Contributions
Social Events
Wedding And Baby Gifts
Travel Season Ticket Loan
Complimentary Chiropodist And Reflexology Treatment
Local Discounts
Spa, Food And Beverage Discounts
Guest Experience Stay
Employee And Friends And Family Room Rates
Enhanced Holiday Benefit
Team Member Recognition Rewards
Professional Development And Courses
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Food And Beverage
Luxury Restaurant
Floor Operations
Guest Experience
Service Standards
Rota Management
Fourth
Staff Scheduling
Timesheets
Payroll
Onboarding
Training
Uniform Management
Health And Safety
Compliance
Hygiene
Maintenance Coordination
Linen Orders
Stock Control
Team Leadership
Mindful Hospitality

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