Jobs in Canada

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Added 4 hours ago
D
Senior Advisor, Product administration
Desjardins
Montreal, QC
- Full-time
As a senior product administration advisor, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You lead…
Added 7 hours ago
EF
Senior Client Service and Planning Associate
Entrust Financial Services
Winnipeg, MB
- Full-time
Following the expansion and full renovation of our south St. Vital office, we are seeking an experienced professional to work directly with our CEO and Senior Advisor.
Added 8 hours ago
IW
Senior Administrative Assistant - Winnipeg, MB
IG Wealth Management
ON · Ontario, Canada
- Full-time
Must develop a strong working knowledge of Advisor Portal and be competent in running reports related to Wealth Advisor and region activity (i.e. Business Insights Dashboard reports, Client…
Added 8 hours ago
AC
Senior Manager, Assurance and Accounting
ACCA Careers
Dryden, ON
- Full-time
Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 8 hours ago
GC
Senior Manager, Financial Planning and Analysis – EA SPORTS, Catalyst Studios
Game Companies
Vancouver, BC
- Full-time
As a Senior Finance Manager, you will guide the Catalyst Studios Finance team supporting our NHL, UFC, and F1 franchises. Reporting to the Senior Director, FP&A - American Football /…
Added 9 hours ago
M
Senior Manager, Valuations
MNP
Vancouver, BC
- Full-time
Make an impact with our Valuations team as a Senior Manager. This diverse team of professionals works with clients on a wide range of business disputes and irregularities and applies…
Added 9 hours ago
P4
Director Sales, Asian Markets
Pier 4 Ltd.
Toronto, ON
- Full-time
Develop and executive a strategic sales plan in collaboration with senior sales leadership to drive partner acquisition and Assets Under Management (AUM) growth within Asian markets across…
Added 10 hours ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Reporting to the Director, Corporate Lending & Trade Finance Operations Change, the Operations Analyst III is a senior individual contributor within CLO Business Support (BST), providing…
Added 11 hours ago
SC
Financial Advisor/ Senior Financial Advisor - Seton Branch
Servus Credit Union
AB · Calgary, AB
- Full-time
Successful candidate must have flexibility to work late shifts Thursday (until 7:00); Friday (until 6:00); and Saturday (until 3:00) · Must have a reliable vehicle and valid driver's license
Added 11 hours ago
D
Wealth Management Senior Advisor
Desjardins
Thetford Mines, QC · Sainte-Marie, QC · Saint-Georges, QC · Service Signature Beauce-Appalaches-Etchemins
- Full-time
As a Senior wealth management advisor, you help serve, solicit and develop and maintain business relationships with mass-affluent Signature Service members and clients. You advise and…
Added 11 hours ago
SC
Financial Advisor/ Senior Financial Advisor - Seton Branch
Servus Credit Union
Calgary, AB
- Full-time
Successful candidate must have flexibility to work late shifts Thursday (until 7:00); Friday (until 6:00); and Saturday (until 3:00) · Must have a reliable vehicle and valid driver's license
Added 12 hours ago
S
Senior Compensation Analyst
SGS
Canada
- $82,500 to $110,000 CAD / year
- Full-time
Acts as a trusted compensation advisor to senior leaders, HR Business Partners, and other stakeholders for assigned client groups, providing guidance on complex compensation decisions,…
Added 12 hours ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
Reporting to the Director, Corporate Lending & Trade Finance Operations Change, the Operations Analyst III is a senior individual contributor within CLO Business Support (BST), providing…
Added 12 hours ago
SM
Business Development Manager
Solutions Metrix
Montreal, QC
- Full-time
Use existing company, employee, advisor, client, and partner connections for introductions.
Added 13 hours ago
D
Senior Advisor, Business strategies
Desjardins
Montreal, QC
- Full-time
As a senior business strategy advisor, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service…
Added 13 hours ago
D
Senior Advisor, Personal
Desjardins
Montreal, QC · Levis, QC
- Full-time
As a senior personal advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You provide service tailored to client needs…
Added 13 hours ago
AC
Vice President of Marketing And Business Development
Agentis Capital
Vancouver, BC
- Full-time
Flexibility in how you work: join full-time, or on a fractional basis of approximately three days per week, with competitive compensation either way
Added 13 hours ago
MR
Senior Solutions Engineer
Metrics Recruitment
Vancouver, BC · Greater Vancouver, BC
- Full-time
We're helping them add a Senior Solutions Engineer to the team that sits between their bank partners, their product organization, and their delivery teams.
Added 13 hours ago
P
Senior Associate, Financial Services, Digital Banking Operations, Consulting
PwC
Toronto, ON
- Full-time
As a Operations Consulting - Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 13 hours ago
RB
Director, Newcomer Channel Strategy & Operations
Royal Bank of Canada
Toronto, ON
- Full-time
Exceptional stakeholder management and influencing skills across senior leadership teams.
Added 14 hours ago
Senior Manager, HR Business Partner (HR portfolio)
Scotiabank
Toronto, ON
Business Acumen & Influence: Serve as a trusted advisor to senior leadership, providing expert insights on HR best practices and industry trends. Leverage internal and external networks to…
Added 14 hours ago
Senior Manager, Global Compliance Quality Assurance
Scotiabank
Toronto, ON
…and communicate practical recommendations and implications to senior management and governance…
Added 14 hours ago
M
Director, Mass Markets
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
The Director, Mass Markets is a senior individual contributor responsible for designing the national strategy and future-state service model for mass market advisor support across Insurance…
Added 14 hours ago
AB
Senior Underwriting Analyst
AGA Benefit Solutions
Montreal, QC
- $61,562 to $76,953 CAD / year
- Full-time
Reporting to the Assistant Director, underwriting, Regular Groups, the Senior Pricing Analyst (Regular Groups) will work closely with group insurance advisors and provide support to the…
Added 14 hours ago
NB
Chief Legal Advisor
National Bank of Canada
Montreal, QC
- Full-time
Act as a strategic legal advisor to senior management and the business lines on a broad range of legal matters by identifying and assessing their needs and providing tailored legal advice…

State Street

Senior Client Manager

Toronto, ON, Canada

Full-time

Apply on statestreet.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Sep 29, 2026

Original job description

Senior Client Manager

Who we are looking for

Charles River focuses intently on delivering market leading and feature rich technology wrapped in an exceptional client service experience. As a Senior Client Manager, you will be responsible for client satisfaction, retention and growth by ensuring the effective delivery of Charles River IMS projects, support and services while working closely with client senior leaders to ensure strategic alignment and strong, long-term partnerships. Senior Client Managers serve a dual purpose – advocating for our clients within Charles River; and serving as a trusted advisor and direct point of contact for the client.

Why this role is important to us

As a Senior Client Manager, you will work closely with and influence both internal and client business leaders and decision makers. You will leverage your sharp organizational and strong interpersonal skills to ensure Charles River continues to deliver exceptional client service experiences, while advancing the goals of the organization.

What you will be responsible for

Charles River Client Managers are expected to actively manage a book of Charles River IMS accounts by:

Ensuring a high touch engagement model with clients, including regular onsite visits, project status calls and executive engagements

Developing relationships with senior client personnel to gain understanding of client strategy and CRD’s alignment to achieving their strategy

Sustaining a strong understanding of the Charles River IMS and keeping up-to-date with current functionality, offerings and upgrades

Maintaining frequent communication and collaboration with internal client account teams and business units

Establishing long-term, strategic objectives for each client and measure success against account plan goals
Maintaining awareness of market and industry trends and news relevant to CRD and client base
Proactively ensuring effective client issue resolution, project delivery, response to information requests, and collaboration with other CRD teams
Assisting the internal Sales team to identify and foster revenue opportunities including additional application modules and services, training or services

What we value

These skills will help you succeed in this role

Demonstrable strong communication and presentation skills including the ability to articulate and present issues, options and resolutions verbally and in writing

Ability to foster strong relationships across client organizations, with senior managers and key decision makers in large and small firms, including good personal and working relationships with end users

Strong analytical and problem-solving skills

Ability to multi-task and successfully manage simultaneous priorities

Proven organizational skills with attention to detail, including strong project management skills

Self-motivated with the ability to operate independently and as a member of a team

Education & Preferred Qualifications

BA/BS degree in Finance, Technology or relevant discipline
15 years’ experience within the Financial Services / Software industry, preferred experience in Relationship Management, Professional Services or similar functioning role

Additional requirements

Ability to travel to client sites 20% – 40% per calendar year

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

Apply on statestreet.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

The Senior Client Manager is responsible for ensuring client satisfaction, retention, and growth by managing a book of Charles River IMS accounts. They act as a trusted advisor to senior client leaders while advocating for client needs within the organization.

Requirements

Candidates should possess a bachelor's degree in Finance, Technology, or a relevant discipline. A minimum of 15 years of experience in the Financial Services or Software industry is preferred.

Skills

Strategic planning
Project management
Communication skills
Presentation skills
Analytical skills
Problem-solving
Financial services knowledge
Software industry knowledge
Account management
Stakeholder management
Business development
Interpersonal skills
Organizational skills
Strategic alignment

Benefits

Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Employee networks

Visa sponsorship

Not detected in the job text

Keywords

Charles River IMS
Client Management
Financial Services
Software Industry
Relationship Management
Professional Services
Account Management
Strategic Objectives
Project Delivery
Revenue Opportunities
Market Trends
Stakeholder Engagement
Business Development
Client Retention
Technology Solutions

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Work requirements

Jobs in Canada