Customer Experience Consultant
- Hornby, ON, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English
- Posted
Original job description
Customer Experience Consultant
Posted: 08/10/2026
Closing Date: 05/11/2026
Job Type: Permanent - Full Time
Location: 65 Seymour Street Hornby Christchurch 8042
Job Category: Customer Service
At Steel & Tube Roofing Christchurch, we are one of New Zealand’s leading destinations for steel solutions, revolutionising the industry for over 70 years. Our branches and distribution centres are alive with enthusiasm, and we are seeking passionate individuals to join our team as a Customer Experience Consultant.
Your Role
As a member of our Customer Experience Roofing Team, you will be the driving force behind exceptional customer interactions across various channels. Your responsibilities will include:
You are passionate about delivering top-notch customer service and thrive in a fast-paced environment. You excel in problem-solving, accuracy, efficiency, and effective communication. Prior experience in the roofing industry is a preference but not required. If you’re ready for a change from hands-on tools to an office environment, this role is perfect for you.
Why Steel & Tube?
At Steel & Tube, we are committed to building a vibrant, diverse, and talented team. Inclusivity drives our success, and our dynamic training program will equip you with the skills to shine.
Are you ready to dive into the action and be part of the excitement at Steel & Tube? Your thrilling career journey starts here. Apply today and let’s embark on this adventure together!
Posted: 08/10/2026
Closing Date: 05/11/2026
Job Type: Permanent - Full Time
Location: 65 Seymour Street Hornby Christchurch 8042
Job Category: Customer Service
At Steel & Tube Roofing Christchurch, we are one of New Zealand’s leading destinations for steel solutions, revolutionising the industry for over 70 years. Our branches and distribution centres are alive with enthusiasm, and we are seeking passionate individuals to join our team as a Customer Experience Consultant.
Your Role
As a member of our Customer Experience Roofing Team, you will be the driving force behind exceptional customer interactions across various channels. Your responsibilities will include:
- Influencing sales to process orders and quotes
- Offering innovative solutions
- Providing outstanding support to our valued customers
You are passionate about delivering top-notch customer service and thrive in a fast-paced environment. You excel in problem-solving, accuracy, efficiency, and effective communication. Prior experience in the roofing industry is a preference but not required. If you’re ready for a change from hands-on tools to an office environment, this role is perfect for you.
Why Steel & Tube?
- Competitive Compensation - Our attractive pay will bring a smile to your face!
- Balanced Work Hours - Enjoy a consistent 40-hour workweek for the ideal work-life balance
- Weekday Adventure - Work hard and play harder, Monday to Friday between 7:00 am and 5:30 pm
- Annual Celebrations - We value your contributions with annual salary reviews
- Health and Life Coverage - Benefit from discounted health insurance and complimentary life insurance
- Educational Support - We support your family’s educational journey with our helpful program
- Retail Discounts - Enjoy exclusive discounts on various brands through our retail partnership program
At Steel & Tube, we are committed to building a vibrant, diverse, and talented team. Inclusivity drives our success, and our dynamic training program will equip you with the skills to shine.
Are you ready to dive into the action and be part of the excitement at Steel & Tube? Your thrilling career journey starts here. Apply today and let’s embark on this adventure together!
More about this job
Responsibilities
Support customers across multiple channels by providing excellent service and assistance. Influence sales, process orders and quotes, and offer innovative solutions to customer needs.
Requirements
The ideal candidate is passionate about customer service and can thrive in a fast-paced environment. Strong problem-solving, accuracy, efficiency, and communication skills are important; roofing industry experience is preferred but not required.
Skills
- Customer Service
- Sales
- Order Processing
- Quote Preparation
- Problem-Solving
- Accuracy
- Efficiency
- Communication
- Customer Support
- Solution-Oriented Thinking
Benefits
- Competitive Compensation
- 40-Hour Workweek
- Monday To Friday Schedule
- Annual Salary Reviews
- Discounted Health Insurance
- Complimentary Life Insurance
- Educational Support
- Retail Discounts
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sales
Keywords
- Customer Experience
- Customer Service
- Roofing
- Steel Solutions
- Sales
- Order Processing
- Quotes
- Customer Support
- Problem-Solving
- Accuracy
- Efficiency
- Communication
- Fast-Paced Environment
- Innovative Solutions
- Wholesale Building Materials