Parts & Service Advisor
- Gander, NL, A1V 1W8, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.
Simmons Honda Powerhouse Recreation is looking for a Parts & Service Advisor to join our team in Gander, Newfoundland! You will play a crucial role in ensuring the smooth operation of the parts and service department. Your responsibilities will include direct interaction with customers, suppliers, and technicians, offering information, service, and utilizing the online parts catalogue to source required components. As one of the region's premier Honda Powerhouse dealership, we offer an exciting range of motorcycles, ATVs, side-by-sides, and power equipment backed by a team that is committed to exceptional customer service and product expertise.
The Steele Advantage:
- 100% Matched Retirement Savings Plan - Because your future matters
- Flexible Health & Dental Plans – Affordable, dependable coverage for the people who matter most
- Mental Health & Wellness Support – 24/7 confidential support for you and your family
- Employee Discounts – On vehicle purchases, parts, and service at any of our locations
- Work Boot Reimbursement – Reimbursement immediately
- Access to Steele University – learn anytime, anywhere and earn rewards as you grow your skills!
How you will make an impact:
-
Assist customers with parts and service needs for Honda motorcycles, ATVs, side-by-sides, and power equipment
-
Create repair orders, prepare estimates, and explain recommended repairs, services, and timelines
-
Coordinate with technicians to ensure timely and accurate completion of repairs and maintenance
-
Order, receive, and manage parts while maintaining accurate inventory records and supplier relationships
-
Provide exceptional customer service through clear communication and support throughout the service process
What drives your success:
- Previous automotive experience would be considered an asset but not required
- Excellent customer service skills and a professional telephone manner
- Fluency with Microsoft Office software
- A positive attitude and excellent work ethic
- An eagerness to learn and strong attention to detail
Please note that this role is not eligible for Immigration Assistance due to the specific National Occupational Classifications (NOC) requirements.
More about this job
Responsibilities
The Parts & Service Advisor will assist customers with parts and service needs while coordinating with technicians to ensure timely repairs. They are responsible for managing inventory, creating repair orders, and maintaining clear communication with all stakeholders.
Requirements
Candidates should possess excellent customer service skills, a professional demeanor, and proficiency with Microsoft Office software. While previous automotive experience is considered an asset, it is not strictly required for this role.
Skills
- Customer service
- Parts sourcing
- Inventory management
- Repair order creation
- Estimating
- Communication
- Microsoft Office
- Technical support
- Supplier relations
- Attention to detail
- Work ethic
Benefits
- Flexible health and dental plans
- Mental health and wellness support
- Employee discounts
- Work boot reimbursement
- Access to Steele University
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Retail
- Transportation
- Administrative
Keywords
- Parts Advisor
- Service Advisor
- Automotive
- Honda Powerhouse
- Motorcycles
- ATVs
- Side-by-sides
- Power equipment
- Inventory records
- Repair orders
- Estimates
- Customer service
- Microsoft Office
- Supplier relationships
- Dealership