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Steele Auto Group

Service Advisor

NS, Canada
Dartmouth, NS, B2W 0K3, Canada

Job type: Full-time
Posting language: English
Posted: Sep 29, 2026

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Original job description

At Steele Auto Group, work is more than a job. It’s a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

Join Steele Mazda as a Service Advisor Today!

At Steele Mazda Halifax, we're more than a dealership, we're a team dedicated to creating exceptional experiences for every customer who walks through our doors. Our customers are our neighbors, friends, and families, and we're proud to build lasting relationships through trust, transparency, and outstanding service.

As a Service Advisor at Steele Mazda Halifax, you'll be the friendly, knowledgeable point of contact customers can rely on throughout their service journey. Whether you're helping with routine maintenance or guiding customers through more complex repairs, you'll play a key role in delivering a seamless and positive experience. If you enjoy building relationships, communicating clearly, and making a difference every day, this could be the perfect opportunity for you.

Hourly Wage Range: $21.40 - $25.70, plus performance bonus

What you'll do:

Identify automotive performance problems and services by using excellent communication skills
Handles all incoming phone calls promptly and courteously
Notifies customers immediately upon receiving inspect and report results
Staying organized and documenting all repairs and service details.
Notifies customers of any delays or changes in delivery
Keeping your knowledge fresh with up-to-date training and manufacturer updates.
Pitching in wherever needed and always looking for way to support your team.

What you'll bring to the team:

Customer service experience.
Great listening and people skills that make customers feels valued and heard.
Strong communication skills, whether it's in person or over the phone.
A team first attitude with a willingness to jump in and help.
Good organization and learning skills
A valid driver's license and a clean abstract.

Why You will Love Working with Steele Auto Group:

At Steele Auto Group, you are not just joining a company; you are joining a community where you will be empowered to exceed expectations and develop your full potential.

We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all the following:

100% Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years!
Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.
Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP.
Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
Work Boot Reimbursement – Reimbursement immediately, no waiting required!
Access to Steele University – you will get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!

While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process.

Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way.

How to Apply, it's as easy as 1, 2, 3:

Click the link to apply, Steele Auto Group Careers
Sign in (top right corner) and create your profile,
Upload your resume

In 2 minutes, the Steele Auto Group career world is right at your fingertips!

**If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.

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More about this job

Responsibilities

The Service Advisor acts as the primary point of contact for customers, managing their service journey from initial inquiry to repair completion. They are responsible for identifying automotive issues, maintaining clear communication with clients, and documenting all service details accurately.

Requirements

Candidates must possess strong customer service and communication skills, along with the ability to stay organized in a fast-paced environment. A valid driver's license and a clean driving abstract are required for this position.

Skills

Customer service
Communication
Active listening
Organization
Problem solving
Automotive knowledge
Interpersonal skills
Time management

Benefits

Retirement savings plan
Health insurance
Dental insurance
Mental health support
Employee discounts
Work boot reimbursement
Professional training

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Customer Experience
Maintenance
Repairs
Dealership
Communication
Relationship Building
Performance Bonus
Training
Driver's License
Customer Support

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