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Steele Auto Group

Service Advisor

Halifax, NS, B3K 4X6, Canada

Full-time

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Job details

Job type: Full-time
Experience: You have 3+ years of customer service experience
Posting language: English
Posted: Oct 30, 2026

Original job description

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

As a Service Advisor with Steele Subaru, you will be the primary point of contact for customers seeking vehicle maintenance or repairs. If you have strong communication skills, automotive knowledge, and a passion for ensuring customer satisfaction, this role presents a fantastic opportunity to excel in the automotive service industry.

Compensation: $21.40-$25.70 plus bonus

The Steele Advantage:

100% Matched Retirement Savings Plan - Because your future matters
Flexible Health & Dental Plans – Affordable, dependable coverage for the people who matter most
Mental Health & Wellness Support – 24/7 confidential support for you and your family
Employee Discounts – On vehicle purchases, parts, and service at any of our locations
Work Boot Reimbursement – Reimbursement immediately
Access to Steele University – learn anytime, anywhere and earn rewards as you grow your skills!

How you will make an impact:

Reviewing warranty and service coverage and clearly explaining applicable terms
Preparing accurate estimates for parts, materials, and labour
Creating repair orders that clearly outline concerns, required repairs, and recommended services
Keeping customers informed about estimates, timelines, approvals, and vehicle status
Maintaining accurate service records and documenting recommended repairs and actions
Delivering an exceptional customer experience while identifying opportunities to provide additional value.

What drives your success:

You have 3+ years of customer service experience
You have strong communication and interpersonal skills and can build positive relationships with customers
You can stay organized, manage priorities, and learn quickly in a fast-paced environment
You can work effectively as part of a team while taking ownership of your responsibilities
You have a valid driver’s license with an acceptable driver’s abstract
You may have previous Automotive Service Advisor experience, which would be considered an asset

Apply About employer

More about this job

Responsibilities

The Service Advisor acts as the primary point of contact for customers, managing vehicle maintenance and repair requests. They are responsible for preparing accurate estimates, creating repair orders, and maintaining clear communication regarding service timelines and vehicle status.

Requirements

Candidates must have at least 3 years of customer service experience and strong communication skills. A valid driver's license with an acceptable abstract is required, and previous automotive service experience is considered an asset.

Skills

Customer Service
Communication
Interpersonal Skills
Automotive Knowledge
Repair Estimation
Service Documentation
Time Management
Organization
Teamwork
Problem Solving

Benefits

Retirement Savings Plan
Health Insurance
Dental Insurance
Mental Health Support
Wellness Support
Employee Discounts
Work Boot Reimbursement
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Customer Service
Vehicle Maintenance
Repair Orders
Warranty Coverage
Service Records
Estimates
Customer Satisfaction
Steele Auto Group
Subaru
Automotive Industry

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