Service Advisor

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

As a Service Advisor with Steele Subaru, you will be the primary point of contact for customers seeking vehicle maintenance or repairs. If you have strong communication skills, automotive knowledge, and a passion for ensuring customer satisfaction, this role presents a fantastic opportunity to excel in the automotive service industry.

Compensation: $21.40-$25.70 plus bonus

The Steele Advantage:

• 100% Matched Retirement Savings Plan - Because your future matters
• Flexible Health & Dental Plans – Affordable, dependable coverage for the people who matter most
• Mental Health & Wellness Support – 24/7 confidential support for you and your family
• Employee Discounts – On vehicle purchases, parts, and service at any of our locations
• Work Boot Reimbursement – Reimbursement immediately
• Access to Steele University – learn anytime, anywhere and earn rewards as you grow your skills!

How you will make an impact:

• Reviewing warranty and service coverage and clearly explaining applicable terms
• Preparing accurate estimates for parts, materials, and labour
• Creating repair orders that clearly outline concerns, required repairs, and recommended services
• Keeping customers informed about estimates, timelines, approvals, and vehicle status
• Maintaining accurate service records and documenting recommended repairs and actions
• Delivering an exceptional customer experience while identifying opportunities to provide additional value.

What drives your success:

• You have 3+ years of customer service experience
• You have strong communication and interpersonal skills and can build positive relationships with customers
• You can stay organized, manage priorities, and learn quickly in a fast-paced environment
• You can work effectively as part of a team while taking ownership of your responsibilities
• You have a valid driver’s license with an acceptable driver’s abstract
• You may have previous Automotive Service Advisor experience, which would be considered an asset