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Steele Auto Group

Service Advisor

Halifax, NS, B3S 1S8, Canada

Job type: Full-time
Posting language: English
Posted: Sep 18, 2026

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Original job description

At Steele Auto Group, work is more than a job. It’s a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

It’s not just about vehicles, it’s about the experience. Join Steele Halifax Chrysler, where Service Advisors make every visit count.

At Steele Halifax Chrysler, we do things a little differently. Yes, we move a lot of vehicles, but what really drives us is the experience we create for every customer who walks through our doors. We are proud to be part of the Halifax community, and we know that every interaction matters.

As a Service Advisor, you are the connection between our customers and the shop floor. You are the one who listens, explains, and builds trust. Whether it’s routine maintenance or a more complex repair, you help guide customers through the process with clarity, confidence, and care. If you thrive in a fast-paced environment, enjoy building relationships, and take pride in delivering a seamless experience, you will fit right in here.

Hourly Wage Range: $21.40 - $25.70, plus performance bonus

What You’ll Be Up To:

Welcoming customers and learning about their vehicle concerns and needs
Reviewing warranty and service coverage, and explaining it in a clear, approachable way
Preparing accurate estimates for parts, labour, and recommended services
Creating detailed repair orders that set the shop up for success
Keeping customers informed with timely updates and transparent communication
Maintaining organized and accurate service documentation
Staying current with Chrysler programs, systems, and ongoing training
Supporting your team and contributing to a positive, high-performing environment

What You’ll Bring to the Team:

Experience in customer service, automotive experience is an asset
Strong communication skills, both in person and over the phone
A natural ability to build rapport and create trust with customers
A team-first mindset with a willingness to jump in where needed
Solid organizational skills and attention to detail
A desire to learn, grow, and build a long-term career
A valid driver’s license with a clean abstract

Why You will Love Working with Steele Auto Group:

At Steele Auto Group, you are not just joining a company; you are joining a community where you will be empowered to exceed expectations and develop your full potential.

We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all the following:

100% Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years!
Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.
Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP.
Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
Work Boot Reimbursement – Reimbursement immediately, no waiting required!
Access to Steele University – you will get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!

While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process.

Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way.

Based in Halifax, NS

Learn more about us at www.steeleauto.com

How to Apply, it's as easy as 1, 2, 3:

Click the link to apply, Steele Auto Group Careers
Sign in (top right corner) and create your profile,
Upload your resume

In 2 minutes, the Steele Auto Group career world is right at your fingertips!

**If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.

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More about this job

Responsibilities

The Service Advisor acts as the primary liaison between customers and the shop floor, managing vehicle service needs and repair orders. They are responsible for providing accurate estimates, maintaining clear communication with clients, and ensuring high-quality service documentation.

Requirements

Candidates should possess strong communication and organizational skills with a natural ability to build rapport with customers. While automotive experience is considered an asset, a valid driver's license and a customer-first mindset are essential.

Skills

Customer Service
Communication
Relationship Building
Repair Estimation
Documentation
Problem Solving
Attention To Detail
Organizational Skills
Automotive Knowledge

Benefits

Retirement Savings Plan
Health Insurance
Dental Insurance
Mental Health Support
Employee Discounts
Work Boot Reimbursement
Professional Training

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Customer Service
Repair Orders
Warranty
Maintenance
Chrysler
Estimates
Dealership
Client Relations
Communication
Documentation
Technical Training
Vehicle Service

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