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Steele Auto Group

Service Video Advisor

Dartmouth, NS, B2W 2M3, Canada

Pay: Hourly Wage Range: $18.10 - $20.45
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

Steele Chevrolet is seeking a Service Video Advisor to join our team!

As a Service Video Advisor with Steele Chevrolet Buick GMC, you will play a vital role in enhancing the customer service experience by providing clear, informative video assessments of vehicle maintenance and repair needs. Through professional and transparent communication, you will help customers better understand the condition of their vehicles, explain recommended services, and build confidence in our service department. If you are customer-focused, detail-oriented, and passionate about automotive service, this position offers an exciting opportunity to combine technology, communication, and vehicle knowledge to deliver an exceptional ownership experience. Your contributions will support customer trust, satisfaction, and the continued success of our growing service team.

Hourly Wage Range: $18.10 - $20.45

What you'll do:

Create accurate, professional video documentation on client vehicles
Proper explanation of the technicians' vehicle prognosis on video
Ensure videos are uploaded and delivered to customers promptly to support a seamless service experience
Maintain a clean, organized and professional service department
Support service department when and where required
Organization of internal estimates of pre-owned vehicles
Organization of new and used vehicle deliveries
Collaboration with customer facing service advisors

Requirements:

Be comfortable explaining service processes on camera (voice only)
Be prompt, punctual and detailed orientated
Ability to work with minimal supervision.
Valid driver’s license and clean driver’s abstract.

Why You’ll Love Working with Steele Auto Group:

At Steele Auto Group, you’re not just joining a company, you’re joining a community where you’ll be empowered to exceed expectations and develop your full potential.
We believe in rewarding hard work and supporting every part of your journey. That’s why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all of the following:

100% Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years!
Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.
Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP.
Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
Work Boot Reimbursement – Reimbursement immediately - no waiting required!
Access to Steele University - you’ll get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!

While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process.

Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way.

Apply now and start driving your career forward with a team that’s got your back!

Learn more about us at www.steeleauto.com

Applying is as easy as 1, 2, 3:

Click the link to apply, Steele Auto Group Careers
Sign in (top right corner) and create your profile,
Upload your resume

In 2 minutes the Steele Auto Group career world is right at your fingertips!

**If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.

We can’t wait to meet YOU!

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More about this job

Responsibilities

Create accurate, professional videos explaining technicians’ assessments and recommended vehicle maintenance or repairs, and ensure the videos are delivered promptly to customers. Keep the service department organized, coordinate internal estimates and vehicle deliveries, and collaborate with service advisors while providing support as needed.

Requirements

Candidates must be comfortable explaining service processes on camera using voice only, and should be punctual, detail-oriented, and able to work with minimal supervision. A valid driver’s license and clean driving record are required.

Skills

Customer Communication
Video Documentation
Automotive Service Knowledge
Explaining Vehicle Diagnoses
Attention to Detail
Organization
Time Management
Punctuality
Independent Work
Customer Service
Vehicle Assessment
Service Department Support

Benefits

Health and Dental Plans
Employee and Family Assistance Program
Employee Discounts
Work Boot Reimbursement
Role-Specific Training

Visa sponsorship

Not detected in the job text

Keywords

Automotive Service
Vehicle Maintenance
Vehicle Repairs
Video Documentation
Vehicle Assessment
Technician Diagnosis
Service Recommendations
Customer Communication
Customer Service
Service Department
Internal Estimates
Pre-Owned Vehicles
New Vehicle Deliveries
Used Vehicle Deliveries
Service Advisors
Valid Driver’s License
Clean Driving Record
Retirement Savings Plan
Health Plans
Dental Plans
Employee and Family Assistance Program
Employee Discounts
Work Boot Reimbursement
Role-Specific Training

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