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Added 2 mins ago
CO
Job ID #32326: Project Manager, Hamilton Water Facilities
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
The Project Manager uses a “best practices” approach in seeking new methods, systems, research and analysis to support continuous improvement in the delivery of facility related programs…
Added 2 mins ago
CO
JOB ID #32325: Storefront Clerk (Part Time)
City of Hamilton
Hamilton, ON
- Part-time
- Temporary
Reporting to Supervisor, Customer Service, the Storefront Clerk performs support duties associated with the operation of the various sections within the Hamilton Water Division. Responsible…
Added 3 mins ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
Ongoing professional development opportunities to support career growth.
Added 3 mins ago
CG
Security Guard - Spare - Markham
Commissionaires Great Lakes
Markham, ON
- Part-time
Commissionaires Great Lakes offers an immediate opportunity for a versatile, highly motivated Security Professional. We are looking for an individual with excellent interpersonal and verbal…
Added 3 mins ago
B
MAC (Move, Add, Change) Coordinator
BGIS
Ottawa, ON
- Full-time
Performs other related duties as assigned to support operational requirements
Added 3 mins ago
Senior Software Developer
Range Group - Job Postings
Toronto, ON
…every day, and you'll help us modernize it: moving legacy .NET systems onto Azure-hosted microservices while the business keeps…
Added 17 mins ago
C
Automotive Consumer Affairs Specialist - Tier 3 (On-Site)
Concentrix
Chatham-Kent, ON · Chatham, ON
- Full-time
…team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent…
Added 17 mins ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
NS · Glace Bay, NS
- Full-time
…diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known…
Added 17 mins ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
Dartmouth, NS
- Full-time
…diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known…
Added 17 mins ago
WO
Controller
WP Osborne Executive Search Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…providing insightful financial and operational information to support informed decision-making and optimize property performance and investor returns. As part of the company’s commitment to…
Added 17 mins ago
C
Automotive Customer Service Rep (Bilingual: French / English) On-site
Concentrix
Hamilton, ON
- Full-time
…team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent…
Added 18 mins ago
Senior Project Manager - Nuclear - Canada Central
GHD Group Pty Ltd
Waterloo, ON
…generation, transmission and distribution, battery energy storage systems, hydropower, future fuels, gas-to-power, renewable natural gas, carbon capture, and major project delivery for…
Added 18 mins ago
Project Director- Nuclear - Canada Central
GHD Group Pty Ltd
Toronto, ON
…generation, transmission and distribution, battery energy storage systems, hydropower, future fuels, gas-to-power, renewable natural gas, carbon capture, and major project delivery for…
Added 18 mins ago
E
Field Service Representative / Représentant(e) de service sur le terrain
Ecolab
Quebec, QC · Saguenay, QC
- Full-time
…solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability,…
Added 18 mins ago
Senior Software Developer
Range
Toronto, ON
At Range Group we believe in the power of the professional travel advisor. We represent over $4.5 billion in annual travel sales. All our investments stem from a common thesis, that travel…
Added 18 mins ago
BC
Client Service Representative - Mississauga Office
Bestax Chartered Accountants
Mississauga, ON
- Full-time
You will also support clients interested in establishing businesses in Dubai and other jurisdictions by coordinating with our Dubai operations team.
Added 18 mins ago
Scheduling Advisor - Staffing Office
Nova Scotia Health and IWK Health
Halifax, NS
Relevant certification in scheduling or business enterprise information systems (particularly SF, UKG, Workforce Pro) preferred.
Added 33 mins ago
FB
Assistant Grocery Manager - Overnight
Farm Boy Inc.
Ottawa, ON
- From $22 CAD / hour
- Full-time
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Added 33 mins ago
MC
Nurse Practitioner - Full-Time
Mill Creek Care Centre
Barrie, ON
- Full-time
Provide consultation, coaching, and clinical decision support to the Director of Care, Assistant Director of Care and clinical teams for complex and high-risk clinical situations.
Added 33 mins ago
RM
Payroll Specialist
Regional Municipality of Peel
Canada
- Other
…trusted expertise, and continuously improve processes that support over 7,000…
Added 48 mins ago
E
Human Resources Business Partner - Eurofins Environment Testing Western Canada, Inc.
Eurofins
AB · Edmonton, AB
- Full-time
…certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly…
Added 48 mins ago
MU
Gestionnaire de clinique/Clinic Manager
McGill University
Montreal, QC
- $66,190 to $99,210 CAD / year
- Full-time
Leadership and Team Management: Lead, motivate, and support a multidisciplinary team while fostering professional development, collaboration, and a positive, inclusive work environment.
Added 48 mins ago
C
Director, Facilities Operations and Maintenance – Permanent Full-Time
CHEO
Ottawa, ON
- $75.67 to $89.19 CAD / hour
- Full-time
…collaborates with clinical, operational, and corporate leaders to support current and future healthcare delivery…
Added 48 mins ago
Senior Software Developer
TripArc
Toronto, ON
…every day, and you'll help us modernize it: moving legacy .NET systems onto Azure-hosted microservices while the business keeps…
Added 48 mins ago
Pharmacist, Drug Information
Sinai Health
Toronto, ON
We are committed to continuous learning and provide opportunities for professional development and growth and provide scheduling and financial support for relevant Continuing Education…

Stefanini North America and APAC

Deskside Technician II

Schomberg, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Education: High school diploma
Working hours: 40 hours per week
Posting language: English
Posted: Oct 1, 2026

Original job description

Details:

Stefanini Group is looking fora Deskside Technician Ifor a globally recognized company! For interested applicants, click the apply button or you may reach out to Micah Andres at (248) 386-7399/ [email protected] for faster processing. Thank you!

Position: Dedicated Onsite Support

Hours of Work: Onsite approximately 40 hours per week during normal business hours and afternoon shift 3:00pm to 11:30pm.

Initial few weeks training: Onsite approximately 40 hours per week during normal business hours and morning shift 6:30 a.m. to 3:00 p.m.

What will you do?

Supporting IT equipment in large corporate environment
Desktop/laptop tech support (Mac and PC)
Windows 7/10 operating systems
Support mobile devices, printers, scanners, wireless, VPN, etc.
IMAC Support - IT equipment Install/Move/Add/Change
Maintain repairs, spare parts, and components
Research and troubleshoot problems
Maintain system configurations and documentation
Track and resolve customer incidents and requests through the client's ticketing tool
Troubleshoot and resolve hardware and software issues for Windows devices
Backup, restoration, and migration of user data
Smart Hands support with networking, server, and telecommunications technologies
Printer and peripheral device support
Inventory management of IT assets including asset auditing
Ability to research and follow appropriate KB articles
Ability to work on-call and other after-hours support needs
May provide Executive support
Various other tasks associated with deskside services
May need to be available to provide support at other client locations as needed
Other duties as assigned

What do you need to succeed?

Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
Able to uphold a positive attitude at all times, even under stressful conditions
Experience supporting remote facilities and users
Excellent verbal and written communication skills
High level of professionalism and strong personal interaction skills
Ability to perform in-depth research and troubleshooting for complex technical issues
Ability to prioritize and complete all work tasks with minimal supervision
Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
Ability and willingness to learn new technologies
High School Diploma (required)
Deskside / Desktop / End User Computer experience, ideally in a corporate environment
Proven ability to handle challenging, rapid-response user support
Proven ability to balance, prioritize and organize multiple tasks

Desired Characteristics

A+ Certification
Microsoft Certified Professional (MCP)
ITIL Foundations
Lean Six Sigma

Job Requirements

Details:

The onsite resource would primarily provide Level 1 / Level 2 support, including:

Windows PC/laptop troubleshooting and basic hardware support
Microsoft 365 and general business application support
User setup, workstation installation and equipment replacement
Printer troubleshooting, including office and industrial/label printers
Barcode scanner and shop-floor device troubleshooting
Basic LAN, Wi-Fi and network connectivity troubleshooting
Support for shop-floor PCs and terminals
Basic mobile device/peripheral support
IT asset tracking and equipment management
Ticket creation, documentation and follow-up
Coordination/escalation to Astemo regional/global IT or the provider's Level 2/3 technical resources when required

Experience supporting manufacturing environments and production-related IT equipment would be considered an important qualification.

!

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More about this job

Responsibilities

Provide onsite Level 1 and Level 2 support for computers, business applications, printers, barcode scanners, shop-floor devices, and basic network connectivity. Manage equipment installations and replacements, asset tracking, ticket documentation, troubleshooting, and escalation to regional or higher-level IT teams.

Requirements

Requires a high school diploma and experience in deskside, desktop, or end-user computer support, ideally in a corporate environment. Candidates should have experience with Windows and Mac systems, Microsoft Office, mobile devices, printers, and PC hardware, along with strong communication, troubleshooting, prioritization, and customer-service skills.

Skills

Windows Troubleshooting
Mac OS Support
Microsoft 365 Support
Desktop and Laptop Support
Hardware Troubleshooting
Printer Support
Barcode Scanner Support
Network Connectivity Troubleshooting
Mobile Device Support
IT Asset Management
Ticket Documentation
Data Backup and Migration
Customer Support
Incident Management
Manufacturing IT Support

Visa sponsorship

Not detected in the job text

Hiring contact

Micah Andres

Keywords

Deskside Support
Level 1 Support
Level 2 Support
Windows 7
Windows 10
Mac OS
Microsoft 365
Microsoft Office
PC Hardware
Laptop Support
Printer Support
Industrial Printers
Barcode Scanners
Shop-Floor Devices
LAN
Wi-Fi
VPN
Mobile Devices
AV Conferencing Systems
IT Asset Management
Incident Management
Ticketing Systems
Data Backup
Data Restoration
Data Migration
IMAC Support
Manufacturing Environment
ITIL Foundations
A+ Certification
Microsoft Certified Professional

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