Member Service Administrator (Part-time- Term up to 1 year)

An exciting opportunity awaits!

We currently have an opportunity for the Member Service Administrator to join our team! As the Member Service Administrator you will assist the Member Services department with delivering exceptional member service by providing on-going administrative support with a high level of accuracy and consistency.

Specific Responsibilities

• Provide back office administrative support to Member Service Representatives and provide support to Reception areas

• Process transactions in the banking system, ensuring accuracy and efficiency at all times

• Update and maintain departmental reports for tracking and record-keeping such as cheque orders and outgoing wires

• Audit internal documentation for compliance to policies and procedures
• Occasional Member Contact as needed to perform the job

Qualifications

• Grade 12 Diploma plus one year of formal business-related education or equivalent, plus 1 to 3 years of job related experience, or an equivalent combination of education and experience.
• Proficient in computer skills
• Attention to detail
• Excellent written and verbal communication skills, interpersonal skills, time management/organizational skills, service skills and accuracy are necessary
• Demonstrate excellent customer service, communication, problem solving and interpersonal skills
• Credit union experience is an asset

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: November 2, 2026

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.