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Stella-Jones

Quality Control Coordinator

Gatineau, QC, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Company Overview

Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact.

Position Summary

Reporting to the Quality Assurance Supervisor, the Quality Control Coordinator plays a vital role in ensuring that Stella-Jones facilities consistently meet company, industry, and customer-specific quality standards. Based in Gatineau with frequent travel (approximately 60%), the Coordinator audits manufacturing plants, peeler facilities, and distribution yards producing utility poles across untreated wood, preservative chemicals, and pressure-treated processes. This role acts as a trusted technical partner to operations - delivering hands-on quality training, leading audits, driving root-cause analyses for non-conformances, and upholding compliance with standards such as ISO 9001, CSA, ANSI, AWPA, and ASTM.

Responsibilities:

Plant Audits & Field Travel: Conduct regular on-site quality audits across treating facilities, pole peeling operations, and distribution yards (requiring ~60% travel) to ensure compliance with corporate standards, ISO 9001, and TRD requirements.
Product & Preservative Standards Compliance: Inspect and evaluate untreated and treated materials against customer specifications and governing industry standards (AWPA, ANSI O5.1, CSA O15 / O80, and ASTM D25).
Laboratory & Chemical Oversight: Oversee facility-level laboratory operations, ensuring regular monitoring of preservative solution concentrations and proper calibration and maintenance of testing and inspection equipment.
Non-Conformance & Corrective Actions (CAPA): Investigate quality defects, track non-conforming products, troubleshoot issues on the plant floor, and implement sustainable corrective/preventive actions.
Technical Training & Defect Awareness: Develop and deliver training to facility personnel on defect identification, raw material grading, quality procedures, and lab testing methods.
Operational Partnership: Partner closely with Plant Managers, treating operators, and production teams to drive continuous quality improvement and resolve shop-floor challenges.
Document Control & ISO Management: Maintain quality management system (QMS) records, procedures, and manuals on SharePoint in strict adherence to ISO 9001 standards.
Data Tracking & Reporting: Manage quality databases and deliver daily, weekly, and monthly KPI reports to leadership regarding audit results, training progress, and compliance trends.

Qualifications:

Minimum 3 years of related experience
BA/BS degree or at least 2 - 3 years relevant experience in a production environment.
QMS, Engineering, Forest Resources, Business, Operations Management degree a plus.
Proficiency in French and English, spoken and written
Industry Expertise (Strong Asset): Direct experience in wood preservation, forestry, or lumber manufacturing, including familiarity with governing standards (AWPA, CSA O15/O80, ANSI O5.1, ASTM D25). (Candidates from adjacent process-manufacturing backgrounds with strong technical learning agility will be considered).
Proficient in QC principles
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence

As a Stella-Jones employee, you will enjoy access to excellent benefits and incentives, including:

Extended health and dental coverage
Life insurance and accidental death & dismemberment (AD&D)
Short-Term and Long-Term disability coverage
Competitive compensation
Annual Bonus Program
Retirement program (RRSP) with generous Company match (150% of employee's 4% contribution)
Company Share Purchase Program with 25% Company contribution match
Career advancement opportunities

Stella-Jones is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Stella-Jones makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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More about this job

Responsibilities

Conduct quality audits at manufacturing plants, pole peeling facilities, and distribution yards, and verify products and processes against customer requirements and industry standards. Investigate non-conformances, oversee laboratory and equipment practices, train facility personnel, maintain QMS documentation, and report quality performance to leadership.

Requirements

Candidates need at least three years of related experience, or a BA/BS degree or two to three years of relevant production experience, along with proficiency in written and spoken French and English. Quality control knowledge and the ability to interpret procedures and write routine reports are required; experience in wood preservation, forestry, or lumber manufacturing is a strong asset.

Skills

Quality Control
Quality Assurance
Plant Auditing
ISO 9001 Compliance
Wood Preservation
Product Inspection
Preservative Solution Monitoring
Laboratory Oversight
Equipment Calibration
Root-Cause Analysis
Corrective and Preventive Actions
Technical Training
Raw Material Grading
Document Control
Quality Data Reporting
French and English Communication

Benefits

Extended Health Coverage
Dental Coverage
Life Insurance
Accidental Death and Dismemberment Insurance
Short-Term Disability Coverage
Long-Term Disability Coverage
Annual Bonus Program
Retirement Program (RRSP) with Company Match
Company Share Purchase Program with Company Match
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Quality Management System
ISO 9001
TRD Requirements
AWPA
ANSI O5.1
CSA O15
CSA O80
ASTM D25
Wood Preservation
Utility Poles
Pressure-Treated Wood
Preservative Chemicals
Plant Audits
Laboratory Testing
Equipment Calibration
Non-Conformance
Corrective and Preventive Actions
Root-Cause Analysis
Raw Material Grading
Defect Identification
SharePoint
Quality Databases
KPI Reporting
Manufacturing
Distribution Yards

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