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Added 2 mins ago
RO
Irrigation & Plant Nutrition Specialist
Rubicon Organics™
Delta, BC
- $60,000 to $70,000 CAD / year
- Full-time
The Irrigation & Plant Nutrition Specialist is responsible for the day-to-day execution of the established plant nutrition, and root zone programs across the greenhouse production…
Added 2 mins ago
T
Senior Oracle Fusion Cloud HCM & Integration Specialist (OIC / ORC)
ThoughtStorm
Toronto, ON
- Contract
Hiring: Senior Oracle Fusion Cloud HCM & Integration Specialist (OIC / ORC)
Added 2 mins ago
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Heritage Specialist
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Vaughan, ON
- $91,598 to $98,566 CAD / year
- Full-time
The Heritage Specialist is a member of the Cultural Heritage and Urban Design Division within the Development Planning Department. This position is responsible for actively and…
Added 2 mins ago
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Added 17 mins ago
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Category Management Specialist
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Added 17 mins ago
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Production Material Coordinator
Startec
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Added 17 mins ago
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Senior Specialist, Technical-1
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Added 17 mins ago
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IT Support Technician
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- $55,000 to $65,000 CAD / year
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Apex Industries is seeking an IT Support Specialist to provide day-to-day technical support and help maintain a reliable, efficient desktop computing environment.
Added 17 mins ago
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- Full-time
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Added 32 mins ago
Customer Processing Representative (Bilingual)
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Montreal, QC
…partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload…
Added 32 mins ago
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- Full-time
Aligned with Mattamy’s mission to deliver the Best Homeowner Experience, the Online Buyer Experience Specialist supports and promotes online initiatives while engaging prospective…
Added 32 mins ago
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Construction Specialist
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- Contract
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Added 47 mins ago
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Senior User Experience Design Specialist
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- $108,100 to $222,800 CAD / year
- Full-time
…special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email…
Added 1 hour ago
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Licensed Diesel Truck Technician/Mechanic I
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- Full-time
…motor truck and trailer equipment. This position demands a specialist in the field that will perform duties with little or no supervision and in a timely and efficient manner. Other…
Added 1 hour ago
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EOI - Program Administrator, GNHH
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Greater Napanee, ON · Napanee, Ontario
- Full-time
…of high-quality services. This includes supporting embedded specialist clinics, as necessary. The Program Administrator ensures smooth and efficient operations and creates a welcoming and…
Added 1 hour ago
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EOI - Medical Secretary, MKHH
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- Full-time
Books, cancels, makes reminder calls and re-schedules client appointments, as required, including prescription renewals, specialist referrals, and diagnostic procedures;
Added 1 hour ago
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Specialist, Accounts Payable, Accounts Receivable & Billing
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- Full-time
We are seeking an experienced, detail-oriented Specialist, Accounts Payable, Accounts Receivable & Billing to support its day-to-day financial operations.
Added 1 hour ago
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LTO - LAC Prep P/J/I Prep
Nipissing-Parry Sound Catholic District School Board
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Special Education Part II or Specialist would be an asset
Added 1 hour ago
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Temporary Learning Assistant - W. G. Murdoch School
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Added 1 hour ago
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Organizational Design Consultant
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Added 1 hour ago
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Senior Fund Accountant (Waterfall Specialization)
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…those models in an efficient and precise manner. The Waterfall Specialist will be responsible for the onboarding of new and existing clients to Citco Waterfall, Citco’s proprietary…
Added 1 hour ago
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Senior Fullstack Web Application Developer
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Added 1 hour ago
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IT Desktop Support
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- Full-time
We are seeking an IT Support Specialist to provide exceptional technical support for end-user computing environments across Windows, Linux and macOS platforms. The successful candidate will…
Added 1 hour ago
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Operations Support Specialist (Canada West)
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Calgary, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · MB · Saskatoon, SK
- Full-time
The Operations Support Specialist leads the Central file closing department, ensuring all Canadian files are accurate, meet documentation requirements, and comply with Insurance Partner…
Added 1 hour ago
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Stellar Recruitment Inc.

Payroll Support Administrator

North Vancouver, BC, Canada

$33 to $35 CAD / hour · Contract

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Job details

Pay: $33 to $35 CAD / hour
Job type: Contract
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Our client, an established engineering and manufacturing organization, is seeking a detail-oriented Payroll Support & Ticket Triage Specialist to support its Payroll team during the implementation and stabilization of a new Oracle payroll system. The organization is currently managing a significant backlog of payroll-related service tickets and requires someone who can review, understand, prioritize, and route inquiries to the appropriate internal teams for resolution.

This is not a payroll processing position. Instead, the successful candidate will leverage their payroll knowledge and familiarity with ERP systems, ideally Oracle, to understand employee payroll questions, assess the nature of each issue, and ensure tickets are directed to the right parties for timely resolution. This is an excellent opportunity for someone with payroll experience who enjoys problem-solving, investigating issues, and providing organized, customer-focused support in a fast-paced environment. If this sounds like you please apply directly or send your resume to info@stellar-recruitment.com.

Responsibilities

Review and assess a high volume of outstanding payroll-related tickets associated with the organization's new Oracle payroll system, developing an understanding of each inquiry and the issue requiring resolution.
Triage, categorize, prioritize, and route payroll tickets to the appropriate internal teams and stakeholders, ensuring issues are assigned correctly and efficiently.
Apply working knowledge of payroll processes, deductions, benefits, timekeeping, collective agreements, and employee compensation to understand inquiries and identify potential issues.
Monitor outstanding tickets, track progress, and follow up with responsible parties to ensure inquiries are addressed and resolved within established service expectations.
Communicate with employees, managers, and internal stakeholders to clarify payroll questions, provide updates, and ensure inquiries are appropriately documented and escalated when necessary.
Identify recurring issues, trends, and common questions within the ticket backlog, helping improve workflows, ticket resolution processes, and the overall employee payroll support experience.

Qualifications

Previous experience in payroll administration, payroll support, payroll coordination, or a related role, with a strong understanding of payroll processes and employee compensation.
Working knowledge of Oracle ERP or Oracle Payroll is strongly preferred, with the ability to navigate systems, interpret payroll-related information, and understand system-generated inquiries.
Familiarity with unionized payroll environments, collective agreements, timekeeping, statutory deductions, benefits, vacation pay, and other payroll-related processes.
Strong analytical and problem-solving skills, with the ability to review complex inquiries, identify the underlying issue, and determine the appropriate team or resource for resolution.
Excellent communication and customer service skills, with the ability to manage a high volume of inquiries, prioritize competing demands, and follow through on outstanding issues.
Ability to handle confidential employee and payroll information with discretion, maintain accurate documentation, and work effectively in a fast-paced, team-oriented environment.

Contract & Compensation Details

Initial Engagement: 4-month contract with the opportunity to transition into a permanent union position
Contract Pay Rate: $35/hour.
Permanent Union Conversion: Following the initial contract, the candidate will transition into a unionized position with a slightly reduced hourly rate of approximately $33/hour.
Work Arrangement: Onsite during the initial onboarding period, with potential hybrid flexibility thereafter, subject to client approval and requirements.

Please note that the posted pay range for this role may vary based on seniority, qualifications, or prior experience. We are always looking for talented people to join our network, and if your desired compensation isn't reflected in this posting, please send your application for review regarding related opportunities.

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More about this job

Responsibilities

Review, assess, prioritize, categorize, and route payroll service tickets to the appropriate teams, using payroll knowledge and Oracle system familiarity to identify the issues. Track ticket progress, communicate with employees and stakeholders, document and escalate inquiries, and identify recurring issues to improve support workflows.

Requirements

Candidates should have experience in payroll administration, support, coordination, or a related role, with a strong understanding of payroll processes and employee compensation; Oracle ERP or Oracle Payroll knowledge is strongly preferred. Familiarity with unionized payroll, collective agreements, timekeeping, deductions, benefits, and vacation pay is expected, along with strong analytical, communication, customer service, confidentiality, and organizational skills.

Skills

Payroll Administration
Payroll Support
Oracle ERP
Oracle Payroll
Ticket Triage
Issue Prioritization
Ticket Routing
Payroll Processes
Employee Compensation
Timekeeping
Collective Agreements
Statutory Deductions
Benefits Administration
Analytical Skills
Problem-Solving
Customer Service

Visa sponsorship

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Keywords

Payroll Administration
Payroll Support
Oracle ERP
Oracle Payroll
Service Tickets
Ticket Triage
Ticket Categorization
Ticket Prioritization
Ticket Routing
Payroll Processes
Employee Compensation
Timekeeping
Collective Agreements
Unionized Payroll
Statutory Deductions
Benefits
Vacation Pay
Employee Inquiries
Issue Investigation
Issue Escalation
Ticket Tracking
Workflow Improvement
Confidential Information
Customer Service
Payroll System Implementation

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