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Added 12 mins ago
T
Sr. IT Data Analyst
TD
Toronto, ON
- Full-time
We are looking for an IT Data Specialist for our Financial Crime & Risk Management systems (Oracle - Transaction Monitoring and Customer Risk Rating solutions). You will have the…
Added 57 mins ago
BF
Talent Acquisition Specialist
Burnbrae Farms
ON · Mississauga, ON
- Full-time
Have experience recruiting for professional-level positions (e.g., Finance, HR, Operations, Engineering, Sales, Management).
Added 57 mins ago
OS
Quality Systems Specialist
Orion Steel Group
Regina, SK
- Full-time
The Quality Systems Specialist will be responsible for maintaining the quality management systems, ensuring products released conform to applicable standards, as well as managing internal…
Added 57 mins ago
A
Data Engineer - MS Fabric & Azure Data Platform
Akkodis
Toronto, ON · Greater Toronto Area, Canada
- Contract
This opportunity is ideal for a Data Engineer, Azure Data Engineer, Data Platform Engineer or Data Integration Specialist who enjoys designing scalable enterprise data solutions and…
Added 1 hour ago
EM
Senior Consultant/Manager - Data Engineer
Electric Mind
Toronto, ON
- Full-time
This is a good fit for someone with solid Python fundamentals and some Spark/SQL exposure who wants to grow into a data engineering specialist. You won't be expected to know Databricks…
Added 1 hour ago
GT
Info Security Specialist
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $90 to $106 CAD / hour
- Contract
We are seeking an experienced Information Security Specialist to provide security consulting, governance oversight, and technical expertise across complex technology and business…
Added 1 hour ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work…
Added 1 hour ago
SI
Senior User Experience Design Specialist
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
…Loyalty portfolio, working in a tight trio with Product and Engineering. The Customer, Loyalty & Service pod connects designers, product managers, engineers, and domain experts across North…
Added 2 hours ago
I
Quality Specialist
IPG
Truro, NS
- Full-time
Position Purpose: The QA Specialist is responsible for driving operational excellence and ensuring product and process quality across the site. This role integrates continuous improvement…
Added 2 hours ago
A
Contract Specialist
ANDRITZ
Pointe-Claire, QC
- Full-time
The Contract Specialist supports the pursuit and execution of projects from the bidding phase through contract close-out. Working with Contract Managers and cross-functional teams such as…
Added 2 hours ago
RU
Specialist, Automation Systems
Ricoh USA, Inc.
ON · Ontario, Canada
- Part-time
…Services and repairs a variety of Partner sold equipment at customer locations. The Digital Automation Technician will perform Robotic, Workstation, and Partner Structure preventative and…
Added 2 hours ago
P
Technical Customer Success Engineer
Procurify
Remote, Canada
- Contract
- Remote
Professional Experience: 2+ years of experience in technical support, implementation engineering, or a similar customer-facing technical role within SaaS.
Added 2 hours ago
OT
Associate Production Support Specialist
Open Text Corporation
Waterloo, ON
- Other
As an Associate Product Support Specialist, you will provide technical and account support to clients, troubleshoot complex issues, and contribute to the success of both the business and…
Added 3 hours ago
W
Specialist Mechanical Engineer - Static Equipment
Worley
AB · Edmonton, AB
- Full-time
…across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and…
Added 3 hours ago
JG
Senior DevOps & Python Platform Engineering Specialist
J&M Group
Montreal, QC
- Contract
We are looking for Senior DevOps & Python Platform Engineering Specialist who designs, builds, and operates highly available enterprise content management platforms supporting both…
Added 3 hours ago
SR
Payroll Support Administrator
Stellar Recruitment Inc.
North Vancouver, BC
- $33 to $35 CAD / hour
- Contract
Our client, an established engineering and manufacturing organization, is seeking a detail-oriented Payroll Support & Ticket Triage Specialist to support its Payroll team during the…
Added 3 hours ago
W
Specialist Mechanical Engineer - Static Equipment
Worley
Calgary, AB
- Full-time
…across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and…
Added 3 hours ago
UM
Project Engineer / Cost Account Manager (Software)
Ultra Maritime
Dartmouth, NS
- Full-time
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an…
Added 3 hours ago
UM
Engineering Manager
Ultra Maritime
Dartmouth, NS
- Full-time
· Reporting on engineering activities performance and issues to the Program Manager, Project Engineering Manager, Senior Leadership Team and Customer.
Added 3 hours ago
P
Spécialiste bilingue des applications cliniques - Surveillance des patients en milieu hospitalier (poste sur le terrain au Québec)
Philips
Montreal, QC
- Full-time
Added 3 hours ago
VB
Engineer - Ground Control
Vale Base Metals
Sudbury, ON
- Full-time
…safety and regulatory standards. In role, you will be part of a specialist team that delivers advanced geomechanics analyses, technical reviews, study plans, and will assist in…
Added 3 hours ago
RU
Senior Field Representative, Technology Service
Ricoh USA, Inc.
London, ON
- Full-time
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, in the London, ON and surrounding areas. May be viewed as…
Added 3 hours ago
C
Environmental, Health, and Safety (EHS) Specialist
Carlisle
Crossfield, AB
- Full-time
With manufacturing, engineering, R&D, and corporate functions across North America and globally, Carlisle offers stability, agility, and opportunity in a performance-driven culture. Do…
Added 3 hours ago
TP
Industrial Electrician – Technical Representative
Team Power Solutions
Regina, SK
- $160,000 to $200,000 CAD / year
- Full-time
…Automation & Controls, delivering innovative solutions across engineering, manufacturing, electrical services, instrumentation, and digital…
Added 3 hours ago
GD
Integrated Master Scheduling Specialist
General Dynamics Land Systems–Canada
London, ON
- Full-time
As a member of The Power Team at GDLS-C, the Integrated Master Scheduling Specialist will own the schedule that brings together teams, suppliers, and critical milestones - ensuring complex…

Stellar Recruitment Inc.

Payroll Support Administrator

North Vancouver, BC, Canada

$33 to $35 CAD / hour · Contract

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Job details

Pay: $33 to $35 CAD / hour
Job type: Contract
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Our client, an established engineering and manufacturing organization, is seeking a detail-oriented Payroll Support & Ticket Triage Specialist to support its Payroll team during the implementation and stabilization of a new Oracle payroll system. The organization is currently managing a significant backlog of payroll-related service tickets and requires someone who can review, understand, prioritize, and route inquiries to the appropriate internal teams for resolution.

This is not a payroll processing position. Instead, the successful candidate will leverage their payroll knowledge and familiarity with ERP systems, ideally Oracle, to understand employee payroll questions, assess the nature of each issue, and ensure tickets are directed to the right parties for timely resolution. This is an excellent opportunity for someone with payroll experience who enjoys problem-solving, investigating issues, and providing organized, customer-focused support in a fast-paced environment. If this sounds like you please apply directly or send your resume to info@stellar-recruitment.com.

Responsibilities

Review and assess a high volume of outstanding payroll-related tickets associated with the organization's new Oracle payroll system, developing an understanding of each inquiry and the issue requiring resolution.
Triage, categorize, prioritize, and route payroll tickets to the appropriate internal teams and stakeholders, ensuring issues are assigned correctly and efficiently.
Apply working knowledge of payroll processes, deductions, benefits, timekeeping, collective agreements, and employee compensation to understand inquiries and identify potential issues.
Monitor outstanding tickets, track progress, and follow up with responsible parties to ensure inquiries are addressed and resolved within established service expectations.
Communicate with employees, managers, and internal stakeholders to clarify payroll questions, provide updates, and ensure inquiries are appropriately documented and escalated when necessary.
Identify recurring issues, trends, and common questions within the ticket backlog, helping improve workflows, ticket resolution processes, and the overall employee payroll support experience.

Qualifications

Previous experience in payroll administration, payroll support, payroll coordination, or a related role, with a strong understanding of payroll processes and employee compensation.
Working knowledge of Oracle ERP or Oracle Payroll is strongly preferred, with the ability to navigate systems, interpret payroll-related information, and understand system-generated inquiries.
Familiarity with unionized payroll environments, collective agreements, timekeeping, statutory deductions, benefits, vacation pay, and other payroll-related processes.
Strong analytical and problem-solving skills, with the ability to review complex inquiries, identify the underlying issue, and determine the appropriate team or resource for resolution.
Excellent communication and customer service skills, with the ability to manage a high volume of inquiries, prioritize competing demands, and follow through on outstanding issues.
Ability to handle confidential employee and payroll information with discretion, maintain accurate documentation, and work effectively in a fast-paced, team-oriented environment.

Contract & Compensation Details

Initial Engagement: 4-month contract with the opportunity to transition into a permanent union position
Contract Pay Rate: $35/hour.
Permanent Union Conversion: Following the initial contract, the candidate will transition into a unionized position with a slightly reduced hourly rate of approximately $33/hour.
Work Arrangement: Onsite during the initial onboarding period, with potential hybrid flexibility thereafter, subject to client approval and requirements.

Please note that the posted pay range for this role may vary based on seniority, qualifications, or prior experience. We are always looking for talented people to join our network, and if your desired compensation isn't reflected in this posting, please send your application for review regarding related opportunities.

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More about this job

Responsibilities

Review, assess, prioritize, categorize, and route payroll service tickets to the appropriate teams, using payroll knowledge and Oracle system familiarity to identify the issues. Track ticket progress, communicate with employees and stakeholders, document and escalate inquiries, and identify recurring issues to improve support workflows.

Requirements

Candidates should have experience in payroll administration, support, coordination, or a related role, with a strong understanding of payroll processes and employee compensation; Oracle ERP or Oracle Payroll knowledge is strongly preferred. Familiarity with unionized payroll, collective agreements, timekeeping, deductions, benefits, and vacation pay is expected, along with strong analytical, communication, customer service, confidentiality, and organizational skills.

Skills

Payroll Administration
Payroll Support
Oracle ERP
Oracle Payroll
Ticket Triage
Issue Prioritization
Ticket Routing
Payroll Processes
Employee Compensation
Timekeeping
Collective Agreements
Statutory Deductions
Benefits Administration
Analytical Skills
Problem-Solving
Customer Service

Visa sponsorship

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Keywords

Payroll Administration
Payroll Support
Oracle ERP
Oracle Payroll
Service Tickets
Ticket Triage
Ticket Categorization
Ticket Prioritization
Ticket Routing
Payroll Processes
Employee Compensation
Timekeeping
Collective Agreements
Unionized Payroll
Statutory Deductions
Benefits
Vacation Pay
Employee Inquiries
Issue Investigation
Issue Escalation
Ticket Tracking
Workflow Improvement
Confidential Information
Customer Service
Payroll System Implementation

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