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Added 10 mins ago
AC
Senior Accounts Receivable Lead
Aston Carter
Toronto, ON · North York, Ontario
- $75,000 to $90,000 CAD / year
- Full-time
The Accounts Receivable Specialist manages the full accounts receivable cycle from invoicing through collections, ensuring accurate, timely, and compliant processing of all receivables.…
Added 11 mins ago
TI
Performance Marketing Specialist
telMAX Inc.
Markham, ON
- Full-time
…is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern…
Added 11 mins ago
R&
IT - Security Specialist V
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled IT - Security Specialist V to join our client in support of an existing vacancy.
Added 11 mins ago
F
Senior Specialist, Commerce
Flywheel
Toronto, ON
- Full-time
The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to…
Added 25 mins ago
Community Health Nurse - Licensed Practical Nurse - South Fraser
Fraser Health
Surrey, BC
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 41 mins ago
OH
Senior Specialist, Technical-1
Ontario Health
Toronto, ON
- Full-time
Added 56 mins ago
Integration Manager - GO Rail Expansion (ONxpress)
Aecon
Toronto, ON
…multi-billion-dollar capital program will transform the GO regional rail network with electrification, more frequent service, shorter journey times and a more modernized system for the…
Added 56 mins ago
TI
Security Specialist
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
TekStaff's Client has a current vacancy for a Security Specialist
Added 56 mins ago
GT
Info Security Specialist
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $90 to $106 CAD / hour
- Contract
We are seeking an experienced Information Security Specialist to provide security consulting, governance oversight, and technical expertise across complex technology and business…
Added 56 mins ago
S
Information Security Specialist - Zero Trust Architectures
SPECTRAFORCE
Toronto, ON
- $85 CAD / hour
- Contract
Information Security Specialist - Zero Trust Architectures
Added 1 hour ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work…
Added 1 hour ago
SI
Senior User Experience Design Specialist
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
Added 1 hour ago
E
IT Desktop Support
Evertz
Burlington, ON
- Full-time
We are seeking an IT Support Specialist to provide exceptional technical support for end-user computing environments across Windows, Linux and macOS platforms. The successful candidate will…
Added 1 hour ago
T
Network Security Specialist
TEEMA
Langley (District), BC · Langley, BC
- Contract
We are looking for an experienced Network Security Specialist to review, strengthen, and improve an organization's existing network infrastructure and security environment.
Added 2 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 2 hours ago
TH
Medical Affairs Specialist
Teladoc Health
Toronto, ON · ON
- $60,000 to $70,000 CAD / year
- Full-time
…align credentialing workflows, policy updates, and provider network standards with broader clinical governance…
Added 2 hours ago
S
Rail Maintenance Facility Director – Engineering Services
SYSTRA
Toronto, ON
- Full-time
Provide strategic technical leadership, engineering governance and specialist oversight for Rail Maintenance Facilities (RMF), yards and depot infrastructure across the Metrolinx capital…
Added 2 hours ago
SR
Payroll Support Administrator
Stellar Recruitment Inc.
North Vancouver, BC
- $33 to $35 CAD / hour
- Contract
…is seeking a detail-oriented Payroll Support & Ticket Triage Specialist to support its Payroll team during the implementation and stabilization of a new Oracle payroll system. The…
Added 2 hours ago
P
Talent Acquisition Specialist
Punt
Vancouver, BC
- Full-time
…we are looking for an intermediate level Talent Acquisition Specialist to own full-cycle recruitment across our Marketing, Commercial, Customer Experience (CX), Fraud & Risk, Growth, and…
Added 2 hours ago
Senior Technology Specialist, Integration
Equitable
Waterloo, ON
The Senior Technology Specialist, Integration will be accountable for the solutioning of the API Management components, will manage APIM service instances and create the APIs, operations,…
Added 2 hours ago
C
Client Engagement Associate
CIBC
Burnaby, BC · Brentwood, NS
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 2 hours ago
C
Client Engagement Associate [Hourly]
CIBC
Toronto, ON
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 2 hours ago
B
VP, Strategy and Performance Management, Capital Markets
BMO
Toronto, ON · FCP
- Full-time
May network with industry contacts to gather and identify competitive insights and best practices.
Added 2 hours ago
E
Stewardship & Sustainability Co-op
Engaged
Victoria, BC
- $25 CAD / hour
- Temporary
…work alongside our Destination Stewardship & Sustainability Specialist on programs that support DGV's members. Much of your time will go to the Biosphere Certification Accelerator Program,…
Added 2 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…

Stellar Recruitment Inc.

Payroll Support Administrator

North Vancouver, BC, Canada

$33 to $35 CAD / hour · Contract

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Job details

Pay: $33 to $35 CAD / hour
Job type: Contract
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Our client, an established engineering and manufacturing organization, is seeking a detail-oriented Payroll Support & Ticket Triage Specialist to support its Payroll team during the implementation and stabilization of a new Oracle payroll system. The organization is currently managing a significant backlog of payroll-related service tickets and requires someone who can review, understand, prioritize, and route inquiries to the appropriate internal teams for resolution.

This is not a payroll processing position. Instead, the successful candidate will leverage their payroll knowledge and familiarity with ERP systems, ideally Oracle, to understand employee payroll questions, assess the nature of each issue, and ensure tickets are directed to the right parties for timely resolution. This is an excellent opportunity for someone with payroll experience who enjoys problem-solving, investigating issues, and providing organized, customer-focused support in a fast-paced environment. If this sounds like you please apply directly or send your resume to info@stellar-recruitment.com.

Responsibilities

Review and assess a high volume of outstanding payroll-related tickets associated with the organization's new Oracle payroll system, developing an understanding of each inquiry and the issue requiring resolution.
Triage, categorize, prioritize, and route payroll tickets to the appropriate internal teams and stakeholders, ensuring issues are assigned correctly and efficiently.
Apply working knowledge of payroll processes, deductions, benefits, timekeeping, collective agreements, and employee compensation to understand inquiries and identify potential issues.
Monitor outstanding tickets, track progress, and follow up with responsible parties to ensure inquiries are addressed and resolved within established service expectations.
Communicate with employees, managers, and internal stakeholders to clarify payroll questions, provide updates, and ensure inquiries are appropriately documented and escalated when necessary.
Identify recurring issues, trends, and common questions within the ticket backlog, helping improve workflows, ticket resolution processes, and the overall employee payroll support experience.

Qualifications

Previous experience in payroll administration, payroll support, payroll coordination, or a related role, with a strong understanding of payroll processes and employee compensation.
Working knowledge of Oracle ERP or Oracle Payroll is strongly preferred, with the ability to navigate systems, interpret payroll-related information, and understand system-generated inquiries.
Familiarity with unionized payroll environments, collective agreements, timekeeping, statutory deductions, benefits, vacation pay, and other payroll-related processes.
Strong analytical and problem-solving skills, with the ability to review complex inquiries, identify the underlying issue, and determine the appropriate team or resource for resolution.
Excellent communication and customer service skills, with the ability to manage a high volume of inquiries, prioritize competing demands, and follow through on outstanding issues.
Ability to handle confidential employee and payroll information with discretion, maintain accurate documentation, and work effectively in a fast-paced, team-oriented environment.

Contract & Compensation Details

Initial Engagement: 4-month contract with the opportunity to transition into a permanent union position
Contract Pay Rate: $35/hour.
Permanent Union Conversion: Following the initial contract, the candidate will transition into a unionized position with a slightly reduced hourly rate of approximately $33/hour.
Work Arrangement: Onsite during the initial onboarding period, with potential hybrid flexibility thereafter, subject to client approval and requirements.

Please note that the posted pay range for this role may vary based on seniority, qualifications, or prior experience. We are always looking for talented people to join our network, and if your desired compensation isn't reflected in this posting, please send your application for review regarding related opportunities.

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More about this job

Responsibilities

Review, assess, prioritize, categorize, and route payroll service tickets to the appropriate teams, using payroll knowledge and Oracle system familiarity to identify the issues. Track ticket progress, communicate with employees and stakeholders, document and escalate inquiries, and identify recurring issues to improve support workflows.

Requirements

Candidates should have experience in payroll administration, support, coordination, or a related role, with a strong understanding of payroll processes and employee compensation; Oracle ERP or Oracle Payroll knowledge is strongly preferred. Familiarity with unionized payroll, collective agreements, timekeeping, deductions, benefits, and vacation pay is expected, along with strong analytical, communication, customer service, confidentiality, and organizational skills.

Skills

Payroll Administration
Payroll Support
Oracle ERP
Oracle Payroll
Ticket Triage
Issue Prioritization
Ticket Routing
Payroll Processes
Employee Compensation
Timekeeping
Collective Agreements
Statutory Deductions
Benefits Administration
Analytical Skills
Problem-Solving
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

Payroll Administration
Payroll Support
Oracle ERP
Oracle Payroll
Service Tickets
Ticket Triage
Ticket Categorization
Ticket Prioritization
Ticket Routing
Payroll Processes
Employee Compensation
Timekeeping
Collective Agreements
Unionized Payroll
Statutory Deductions
Benefits
Vacation Pay
Employee Inquiries
Issue Investigation
Issue Escalation
Ticket Tracking
Workflow Improvement
Confidential Information
Customer Service
Payroll System Implementation

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