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Added 3 mins ago
CO
Heritage Specialist
City of Vaughan
Vaughan, ON
- $91,598 to $98,566 CAD / year
- Full-time
The Heritage Specialist is a member of the Cultural Heritage and Urban Design Division within the Development Planning Department. This position is responsible for actively and…
Added 3 mins ago
TP
Asset Protection Specialists - Supporting Lululemon $27HR
Triumph Protection Group
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned…
Added 3 mins ago
EO
Scientist II
Evonik Oxeno
Burnaby, BC
- Full-time
EVONIK Vancouver Laboratories (VAN), the operating drug delivery service site of Evonik Canada Inc., is a Contract Development and Manufacturing Organization (CDMO) that provides CMC…
Added 3 mins ago
Senior Licensing Specialist
SOCAN - The Society of Composers, Authors and Music Publishers of Canada
Toronto, ON
The Senior Licensing Specialist is responsible for administering and coordinating license requests from users requesting licenses. While the role is primarily focused on physical licensing,…
Added 3 mins ago
Royalty Operations - AV Identification Specialist
SOCAN - The Society of Composers, Authors and Music Publishers of Canada
Toronto, ON
The AV Identification Specialist is responsible for the accurate processing, research, identification, matching, and verification of music cue sheets and performance data associated with…
Added 3 mins ago
Workforce Specialist, Base 4 Success - Contract Until December 2027
360°kids
Richmond Hill, ON
…Region. We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York…
Added 3 mins ago
DF
Forest Technician - Temporary Full-Time Position
Dryden Fiber
Dryden, ON
- Full-time
…spatial data are accurate, complete, and up to date; provide support to the GIS Specialist in spatial planning…
Added 3 mins ago
Community Health Nurse - Licensed Practical Nurse - South Fraser
Fraser Health
Surrey, BC
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 3 mins ago
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Payroll Specialist
Semtech
Richmond, BC · CAN - Richmond, BC
- $67,774 to $96,820 CAD / year
- Full-time
Semtech Corporation is seeking an experienced Payroll Specialist to join our Payroll Team in Richmond, BC. Under the direction of the Senior Manager, Payroll & Equity Management, the…
Added 18 mins ago
WW
Global Logistics & Customs Specialist
WhiteWater West-
Richmond, BC
- Full-time
WhiteWater makes products, but we are a service business at our heart, which means we are a people business. In this way, we excel and create value for our clients by listening to their…
Added 18 mins ago
WC
Field Sales Support Specialist
White Cap
Edmonton, AB
- Full-time
Responsible for maximizing sales targets within an assigned territory. Work in a team-sales setting to support field sales in managing all sales activities, including prospecting, quoting,…
Added 18 mins ago
UO
Specialist, Health Promotion
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
…of health promotion initiatives, programs and projects that support and contribute to student wellbeing and success. The incumbent also leads event planning and delivery, presentations, and…
Added 18 mins ago
OH
Senior Specialist, Technical-1
Ontario Health
Toronto, ON
- Full-time
Added 18 mins ago
AI
IT Support Technician
Apex Industries
Moncton, NB
- $55,000 to $65,000 CAD / year
- Full-time
Apex Industries is seeking an IT Support Specialist to provide day-to-day technical support and help maintain a reliable, efficient desktop computing environment.
Added 18 mins ago
D
Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC
- Full-time
…performance; set targets; identify opportunities to improve service delivery; and design and deliver business strategies and solutions aligned with the business architecture of various…
Added 18 mins ago
C
Relationship Manager
Computershare
Toronto, ON
- Full-time
Establishing a professional and trusting relationship with clients whilst ensuring clients’ service orders are accurately communicated and executed.
Added 33 mins ago
Customer Care Advisor (Client Experience Centre) Halifax NS - January 2027
Scotiabank
Halifax, NS
The empowered specialist and passionate advocate of our “customers’ right to become better off.”
Added 33 mins ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
Montreal, QC
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 33 mins ago
MH
Online Buyer Experience Specialist
Mattamy Homes
Ottawa, ON
- Full-time
Aligned with Mattamy’s mission to deliver the Best Homeowner Experience, the Online Buyer Experience Specialist supports and promotes online initiatives while engaging prospective…
Added 33 mins ago
Integration Manager - GO Rail Expansion (ONxpress)
Aecon
Toronto, ON
Ensure you and your family receive the services and benefits needed to support your mental, emotional, and physical well-being.
Added 33 mins ago
CP
Construction Specialist
Contract Professionals Canada Inc.
Calgary, AB
- Contract
External: Third-party suppliers, engineering service providers, and construction contractors, as needed, to support project management activities.
Added 48 mins ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work…
Added 48 mins ago
SI
Senior User Experience Design Specialist
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
You will own design direction for key journeys in the Customer, Loyalty & Service pod of CX, shaping AI-first experiences across customer, loyalty and service.
Added 1 hour ago
L
Technical and Regulatory Quality Specialist - Contract (Onsite- Toronto, ON)
LifeLabs
Toronto, ON
- $74,941 to $95,549 CAD / year
Job Title: Technical and Regulatory Quality Specialist
Added 1 hour ago
Learning and Development Specialist
Equitable
Waterloo, ON
Equitable is growing! We are looking for a Learning & Development Specialist to join our Human Resources team. The Learning & Development Specialist will assist with the coordination and…

Stellar Recruitment Inc.

Payroll Support Administrator

North Vancouver, BC, Canada

$33 to $35 CAD / hour · Contract

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Job details

Pay: $33 to $35 CAD / hour
Job type: Contract
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Our client, an established engineering and manufacturing organization, is seeking a detail-oriented Payroll Support & Ticket Triage Specialist to support its Payroll team during the implementation and stabilization of a new Oracle payroll system. The organization is currently managing a significant backlog of payroll-related service tickets and requires someone who can review, understand, prioritize, and route inquiries to the appropriate internal teams for resolution.

This is not a payroll processing position. Instead, the successful candidate will leverage their payroll knowledge and familiarity with ERP systems, ideally Oracle, to understand employee payroll questions, assess the nature of each issue, and ensure tickets are directed to the right parties for timely resolution. This is an excellent opportunity for someone with payroll experience who enjoys problem-solving, investigating issues, and providing organized, customer-focused support in a fast-paced environment. If this sounds like you please apply directly or send your resume to info@stellar-recruitment.com.

Responsibilities

Review and assess a high volume of outstanding payroll-related tickets associated with the organization's new Oracle payroll system, developing an understanding of each inquiry and the issue requiring resolution.
Triage, categorize, prioritize, and route payroll tickets to the appropriate internal teams and stakeholders, ensuring issues are assigned correctly and efficiently.
Apply working knowledge of payroll processes, deductions, benefits, timekeeping, collective agreements, and employee compensation to understand inquiries and identify potential issues.
Monitor outstanding tickets, track progress, and follow up with responsible parties to ensure inquiries are addressed and resolved within established service expectations.
Communicate with employees, managers, and internal stakeholders to clarify payroll questions, provide updates, and ensure inquiries are appropriately documented and escalated when necessary.
Identify recurring issues, trends, and common questions within the ticket backlog, helping improve workflows, ticket resolution processes, and the overall employee payroll support experience.

Qualifications

Previous experience in payroll administration, payroll support, payroll coordination, or a related role, with a strong understanding of payroll processes and employee compensation.
Working knowledge of Oracle ERP or Oracle Payroll is strongly preferred, with the ability to navigate systems, interpret payroll-related information, and understand system-generated inquiries.
Familiarity with unionized payroll environments, collective agreements, timekeeping, statutory deductions, benefits, vacation pay, and other payroll-related processes.
Strong analytical and problem-solving skills, with the ability to review complex inquiries, identify the underlying issue, and determine the appropriate team or resource for resolution.
Excellent communication and customer service skills, with the ability to manage a high volume of inquiries, prioritize competing demands, and follow through on outstanding issues.
Ability to handle confidential employee and payroll information with discretion, maintain accurate documentation, and work effectively in a fast-paced, team-oriented environment.

Contract & Compensation Details

Initial Engagement: 4-month contract with the opportunity to transition into a permanent union position
Contract Pay Rate: $35/hour.
Permanent Union Conversion: Following the initial contract, the candidate will transition into a unionized position with a slightly reduced hourly rate of approximately $33/hour.
Work Arrangement: Onsite during the initial onboarding period, with potential hybrid flexibility thereafter, subject to client approval and requirements.

Please note that the posted pay range for this role may vary based on seniority, qualifications, or prior experience. We are always looking for talented people to join our network, and if your desired compensation isn't reflected in this posting, please send your application for review regarding related opportunities.

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More about this job

Responsibilities

Review, assess, prioritize, categorize, and route payroll service tickets to the appropriate teams, using payroll knowledge and Oracle system familiarity to identify the issues. Track ticket progress, communicate with employees and stakeholders, document and escalate inquiries, and identify recurring issues to improve support workflows.

Requirements

Candidates should have experience in payroll administration, support, coordination, or a related role, with a strong understanding of payroll processes and employee compensation; Oracle ERP or Oracle Payroll knowledge is strongly preferred. Familiarity with unionized payroll, collective agreements, timekeeping, deductions, benefits, and vacation pay is expected, along with strong analytical, communication, customer service, confidentiality, and organizational skills.

Skills

Payroll Administration
Payroll Support
Oracle ERP
Oracle Payroll
Ticket Triage
Issue Prioritization
Ticket Routing
Payroll Processes
Employee Compensation
Timekeeping
Collective Agreements
Statutory Deductions
Benefits Administration
Analytical Skills
Problem-Solving
Customer Service

Visa sponsorship

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Keywords

Payroll Administration
Payroll Support
Oracle ERP
Oracle Payroll
Service Tickets
Ticket Triage
Ticket Categorization
Ticket Prioritization
Ticket Routing
Payroll Processes
Employee Compensation
Timekeeping
Collective Agreements
Unionized Payroll
Statutory Deductions
Benefits
Vacation Pay
Employee Inquiries
Issue Investigation
Issue Escalation
Ticket Tracking
Workflow Improvement
Confidential Information
Customer Service
Payroll System Implementation

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