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Added 2 mins ago
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Irrigation & Plant Nutrition Specialist
Rubicon Organics™
Delta, BC
- $60,000 to $70,000 CAD / year
- Full-time
The Irrigation & Plant Nutrition Specialist is responsible for the day-to-day execution of the established plant nutrition, and root zone programs across the greenhouse production…
Added 2 mins ago
CO
Heritage Specialist
City of Vaughan
Vaughan, ON
- $91,598 to $98,566 CAD / year
- Full-time
The Heritage Specialist is a member of the Cultural Heritage and Urban Design Division within the Development Planning Department. This position is responsible for actively and…
Added 2 mins ago
TP
Asset Protection Specialists - Supporting Lululemon $27HR
Triumph Protection Group
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned…
Added 2 mins ago
Royalty Operations - AV Identification Specialist
SOCAN - The Society of Composers, Authors and Music Publishers of Canada
Toronto, ON
The AV Identification Specialist is responsible for the accurate processing, research, identification, matching, and verification of music cue sheets and performance data associated with…
Added 2 mins ago
Substation High Voltage Electrical Engineer
MCW Group of Companies
Kelowna, BC
At MCW, we don’t just design infrastructure, we help shape the systems that keep communities running. With a strong reputation in engineering, consulting, and energy systems, our team is…
Added 2 mins ago
DF
Forest Technician - Temporary Full-Time Position
Dryden Fiber
Dryden, ON
- Full-time
…accurate, complete, and up to date; provide support to the GIS Specialist in spatial planning…
Added 17 mins ago
WW
Global Logistics & Customs Specialist
WhiteWater West-
Richmond, BC
- Full-time
Position: Global Logistics and Customs Specialist
Added 17 mins ago
EM
Senior Consultant/Manager - Data Engineer
Electric Mind
Toronto, ON
- Full-time
…data platform. The platform ingests data from multiple source systems, transforms it through a medallion architecture (bronze → silver → gold) using PySpark, and publishes curated data to…
Added 17 mins ago
UO
Specialist, Health Promotion
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
…principles of a health promoting campus. The HPS (health promo specialist) must provide direct interventions with students in distress or those requiring assistance to determine appropriate…
Added 17 mins ago
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Category Management Specialist
Startec
Calgary, AB
- Full-time
Proficiency with ERP systems and procurement tools.
Added 17 mins ago
AI
IT Support Technician
Apex Industries
Moncton, NB
- $55,000 to $65,000 CAD / year
- Full-time
Apex Industries is seeking an IT Support Specialist to provide day-to-day technical support and help maintain a reliable, efficient desktop computing environment.
Added 17 mins ago
IO
Specialist, Talent Management
Irving Oil
Saint John, NB
- Full-time
As a Talent Management Specialist, you will lead and support initiatives that strengthen organizational capability, employee growth, and talent readiness across Irving Oil. You will play a…
Added 17 mins ago
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Relationship Manager
Computershare
Toronto, ON
- Full-time
Canadian Securities Course, training or designation from Certified Employee Benefit Specialist (CEBS) would be an asset.
Added 32 mins ago
Customer Care Advisor (Client Experience Centre) Halifax NS - January 2027
Scotiabank
Halifax, NS
The empowered specialist and passionate advocate of our “customers’ right to become better off.”
Added 32 mins ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
Montreal, QC
…partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload…
Added 32 mins ago
MH
Online Buyer Experience Specialist
Mattamy Homes
Ottawa, ON
- Full-time
Aligned with Mattamy’s mission to deliver the Best Homeowner Experience, the Online Buyer Experience Specialist supports and promotes online initiatives while engaging prospective…
Added 32 mins ago
Integration Manager - GO Rail Expansion (ONxpress)
Aecon
Toronto, ON
Lead the Requirements Management, Verification & Validation (V&V), Configuration Management, and Interface Management teams to ensure effective systems integration across the project.
Added 32 mins ago
EA
Senior Technical Consultant
Elios AI
Montreal, QC
- Full-time
The client is a specialist source-to-pay consultancy that advises on, implements, and drives value from market-leading spend management cloud platforms. Their projects are full lifecycle…
Added 32 mins ago
EA
Senior Technical Consultant
Elios AI
Toronto, ON
- Full-time
The client is a specialist source-to-pay consultancy that advises on, implements, and drives value from market-leading spend management cloud platforms. Their projects are full lifecycle…
Added 32 mins ago
EA
Senior Technical Consultant
Elios AI
Calgary, AB
- Full-time
The client is a specialist source-to-pay consultancy that advises on, implements, and drives value from market-leading spend management cloud platforms. Their projects are full lifecycle…
Added 47 mins ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work…
Added 47 mins ago
WT
Senior Manager, Indirect Tax
Wealthsimple Technologies
Remote, Canada
- $152,000 to $190,000 CAD / year
- Full-time
- Remote
…own corporate tax position. We're deliberately building out specialist tax functions: one lane owns direct tax, another owns transfer pricing and international tax, this role will own the…
Added 47 mins ago
SI
Senior User Experience Design Specialist
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
You independently lead end-to-end product design from discovery through delivery, with deep expertise in artificial intelligence (AI) design, interaction systems, and product thinking.
Added 1 hour ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
Cambridge, ON
- Full-time
…motor truck and trailer equipment. This position demands a specialist in the field that will perform duties with little or no supervision and in a timely and efficient manner. Other…
Added 1 hour ago
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Technical and Regulatory Quality Specialist - Contract (Onsite- Toronto, ON)
LifeLabs
Toronto, ON
- $74,941 to $95,549 CAD / year
…laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate…

Stellar Recruitment Inc.

Payroll Support Administrator

North Vancouver, BC, Canada

$33 to $35 CAD / hour · Contract

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Job details

Pay: $33 to $35 CAD / hour
Job type: Contract
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Our client, an established engineering and manufacturing organization, is seeking a detail-oriented Payroll Support & Ticket Triage Specialist to support its Payroll team during the implementation and stabilization of a new Oracle payroll system. The organization is currently managing a significant backlog of payroll-related service tickets and requires someone who can review, understand, prioritize, and route inquiries to the appropriate internal teams for resolution.

This is not a payroll processing position. Instead, the successful candidate will leverage their payroll knowledge and familiarity with ERP systems, ideally Oracle, to understand employee payroll questions, assess the nature of each issue, and ensure tickets are directed to the right parties for timely resolution. This is an excellent opportunity for someone with payroll experience who enjoys problem-solving, investigating issues, and providing organized, customer-focused support in a fast-paced environment. If this sounds like you please apply directly or send your resume to info@stellar-recruitment.com.

Responsibilities

Review and assess a high volume of outstanding payroll-related tickets associated with the organization's new Oracle payroll system, developing an understanding of each inquiry and the issue requiring resolution.
Triage, categorize, prioritize, and route payroll tickets to the appropriate internal teams and stakeholders, ensuring issues are assigned correctly and efficiently.
Apply working knowledge of payroll processes, deductions, benefits, timekeeping, collective agreements, and employee compensation to understand inquiries and identify potential issues.
Monitor outstanding tickets, track progress, and follow up with responsible parties to ensure inquiries are addressed and resolved within established service expectations.
Communicate with employees, managers, and internal stakeholders to clarify payroll questions, provide updates, and ensure inquiries are appropriately documented and escalated when necessary.
Identify recurring issues, trends, and common questions within the ticket backlog, helping improve workflows, ticket resolution processes, and the overall employee payroll support experience.

Qualifications

Previous experience in payroll administration, payroll support, payroll coordination, or a related role, with a strong understanding of payroll processes and employee compensation.
Working knowledge of Oracle ERP or Oracle Payroll is strongly preferred, with the ability to navigate systems, interpret payroll-related information, and understand system-generated inquiries.
Familiarity with unionized payroll environments, collective agreements, timekeeping, statutory deductions, benefits, vacation pay, and other payroll-related processes.
Strong analytical and problem-solving skills, with the ability to review complex inquiries, identify the underlying issue, and determine the appropriate team or resource for resolution.
Excellent communication and customer service skills, with the ability to manage a high volume of inquiries, prioritize competing demands, and follow through on outstanding issues.
Ability to handle confidential employee and payroll information with discretion, maintain accurate documentation, and work effectively in a fast-paced, team-oriented environment.

Contract & Compensation Details

Initial Engagement: 4-month contract with the opportunity to transition into a permanent union position
Contract Pay Rate: $35/hour.
Permanent Union Conversion: Following the initial contract, the candidate will transition into a unionized position with a slightly reduced hourly rate of approximately $33/hour.
Work Arrangement: Onsite during the initial onboarding period, with potential hybrid flexibility thereafter, subject to client approval and requirements.

Please note that the posted pay range for this role may vary based on seniority, qualifications, or prior experience. We are always looking for talented people to join our network, and if your desired compensation isn't reflected in this posting, please send your application for review regarding related opportunities.

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More about this job

Responsibilities

Review, assess, prioritize, categorize, and route payroll service tickets to the appropriate teams, using payroll knowledge and Oracle system familiarity to identify the issues. Track ticket progress, communicate with employees and stakeholders, document and escalate inquiries, and identify recurring issues to improve support workflows.

Requirements

Candidates should have experience in payroll administration, support, coordination, or a related role, with a strong understanding of payroll processes and employee compensation; Oracle ERP or Oracle Payroll knowledge is strongly preferred. Familiarity with unionized payroll, collective agreements, timekeeping, deductions, benefits, and vacation pay is expected, along with strong analytical, communication, customer service, confidentiality, and organizational skills.

Skills

Payroll Administration
Payroll Support
Oracle ERP
Oracle Payroll
Ticket Triage
Issue Prioritization
Ticket Routing
Payroll Processes
Employee Compensation
Timekeeping
Collective Agreements
Statutory Deductions
Benefits Administration
Analytical Skills
Problem-Solving
Customer Service

Visa sponsorship

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Keywords

Payroll Administration
Payroll Support
Oracle ERP
Oracle Payroll
Service Tickets
Ticket Triage
Ticket Categorization
Ticket Prioritization
Ticket Routing
Payroll Processes
Employee Compensation
Timekeeping
Collective Agreements
Unionized Payroll
Statutory Deductions
Benefits
Vacation Pay
Employee Inquiries
Issue Investigation
Issue Escalation
Ticket Tracking
Workflow Improvement
Confidential Information
Customer Service
Payroll System Implementation

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