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Added 16 mins ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business…
Added 16 mins ago
RI
Technical Services Manager
Rentokil Initial
Vancouver, BC
- Full-time
The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business…
Added 2 hours ago
D
Senior AI & Cyber Defense Specialist
Darktrace
Canada
- Full-time
We are looking for an experienced cybersecurity professional to operate as a Senior AI & Cyber Defense Specialist across the Americas region. This is a customer- and partner-facing role…
Added 2 hours ago
S
Senior HSEQ Advisor
Sedgman
Vancouver, BC
- Full-time
Coordinate, analyse and report regional HSEQ performance information, identifying trends, recurring issues and opportunities for improvement.
Added 2 hours ago
D
Communications Specialist
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $55 to $65 CAD / hour
- Contract
We are seeking an experienced Communications Specialist to support communications, stakeholder engagement, executive reporting, and content management activities across cybersecurity and…
Added 2 hours ago
SG
People & Culture Coordinator
SJ Group
Toronto, ON
- Full-time
Headquartered in Singapore, the Group brings together specialist businesses across architecture, engineering, design and consultancy, including AETOS, Atelier Ten, B+H, KTP, Prostruct,…
Added 2 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.
Added 2 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.
Added 2 hours ago
FS
Contracts Specialist
Fidus Systems
Remote, Canada
- Full-time
- Remote
This position may require access to export-controlled information. Candidates may be required to complete a security screening under Canada's Controlled Goods Program and applicable…
Added 3 hours ago
SPECIALIST CYBER DIPLOMACY & GOVERNANCE (BUSINESS STRATEGY & PLANNING)
City of Toronto
Toronto, ON
The Specialist, Cyber Diplomacy & Governance provides senior-level technical and business advice, support, and services to City divisions, agencies, and corporations on cyber security…
Added 3 hours ago
FS
Contracts Specialist
Fidus Systems
Canada
- Full-time
This position may require access to export-controlled information. Candidates may be required to complete a security screening under Canada's Controlled Goods Program and applicable…
Added 3 hours ago
TC
Oracle Integration Cloud (OIC) Developer
The Citco Group Limited
Toronto, ON
- Full-time
…User Defined Tables (UDT), descriptive/extensible flexfields, security roles and privileges, approval rules, and scheduled…
Added 3 hours ago
M
Sr. Network Security Specialist
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Senior Network Security Specialist to design and advance secure, resilient, and scalable network infrastructure across enterprise, hybrid-cloud, and on-premises…
Added 5 hours ago
O
Associate Production Support Specialist
OpenText
Waterloo, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 5 hours ago
BU
labour relations specialist
Brandon University
Brandon, MB
- Full-time
Oversee the analysis of employee data and information
Added 5 hours ago
KB
head chef
Karahi Boys
AB · Edmonton, AB
- Full-time
Supervise activities of specialist chefs, chefs, cooks and other kitchen workers
Added 5 hours ago
RT
Conseiller(ère) principal(e), Éthique et conformité (Triage et évaluation)
Rio Tinto
Montreal, QC
- Full-time
…artificielle approuvés pour soutenir la priorisation et l’examen de l’information, tout en maintenant une vérification et une responsabilité…
Added 5 hours ago
LI
Data Analytical Specialist/Scientist
Lotus IT Solutions
Toronto, ON
- Contract
…Delivery and Procurement) is seeking a Senior Data Analytical Specialist/Scientist to join their team in Toronto. The successful consultant will lead the development and delivery of…
Added 5 hours ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Toronto, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Systems Testing/QA Specialist to support the Labour and Transportation Cluster. The successful…
Added 6 hours ago
SC
Information Technology Support Specialist - 1 yr contract
Southbridge Care Homes
Cambridge, ON
- $55,000 to $60,000 CAD / year
- Full-time
Southbridge Health Care LP is looking for an IT Support Specialist to cover a 1yr contract. This role will report to the Director of IT Operations and provide technical assistance and…
Added 6 hours ago
GL
Occupational Health, Safety and Environment Specialist
Gay Lea Foods
Teeswater, ON
- Full-time
Ability to maintain appropriate levels of confidentiality and sensitive information
Added 6 hours ago
M
Cloud & AI Platform Sales Specialist
Microsoft
Goodwood, ON
- Full-time
Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account…
Added 6 hours ago
E
Early Career RF Specialist (RAN Optimization)
Ericsson
Toronto, ON
- Full-time
Early-career professionals interested in building skills as a RF Specialist (RAN Optimization), take this exciting opportunity to join our global professional team at Ericsson. This dynamic…
Added 6 hours ago
UW
Specialist, Food Security (DTES, Vancouver)
United Way British Columbia
Burnaby, BC
- $89,416.6 CAD / year
- Full-time
As the Specialist, Food Security, you will support community-based food security programs in Vancouver’s Downtown Eastside (DTES), helping strengthen access to food and community…
Added 6 hours ago
C
Communications Specialist
Cella
Toronto, ON
- $50 to $52 CAD / hour
- Contract
…regulated sector. We are seeking a Strategic Communications Specialist to join a dynamic team dedicated to developing high-priority content and executive communications. In this role, you…

Stellar Recruitment Inc.

Technical Support Specialist II

Vancouver, BC, Canada

$40 to $50 CAD / hour · Contract

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Job details

Pay: $40 to $50 CAD / hour
Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

**This role requires candidates to be on-site downtown Vancouver, five days per week. Candidates not within commuting distance to Vancouver will not be considered**

We are seeking a Tier 2 Support Specialist to provide high-quality technical support within a professional corporate head office environment. This role is ideal for a technically strong, personable, and service-oriented IT professional who enjoys working directly with employees and business partners, solving complex issues, and creating a positive technology experience. The successful candidate will be confident communicating with users at all levels of the organization, including senior and executive stakeholders, while collaborating closely with internal IT teams and external vendors to deliver timely, effective solutions. A strong customer-service mindset, polished communication style, and ability to build trusted relationships are essential to success in this role. If this sounds like you please apply directly or send your resume to info@stellar-recruitment.com.

Responsibilities

Provide Tier 2 and occasional Tier 1 technical support to employees through face-to-face, phone, email, chat, and remote channels, delivering a professional, responsive, and customer-focused experience.
Diagnose, troubleshoot, install, configure, and maintain computers, mobile devices, peripherals, applications, Microsoft 365, Exchange Online, and other enterprise technology within established standards.
Build strong relationships with corporate business partners and users at all levels, understanding their needs and communicating technical information clearly, professionally, and with patience.
Collaborate with Tier 1 Service Desk, Tier 3 Network & Server Operations, Tier 3 Client Technology teams, and third-party vendors to resolve complex technical issues and ensure effective follow-through.
Maintain accurate incident and service-request documentation in the ticketing system, contribute to Knowledge Base articles, and support ongoing IT service management and process improvements.
Support technology procurement, upgrades, user training, security standards, and special IT projects while acting as a courageous safety leader and consistently adhering to corporate safety and environmental practices.

Qualifications

5+ years of recent Tier 2 IT support experience in a corporate office environment, with a demonstrated ability to support a diverse employee population and manage competing priorities.
Exceptional interpersonal and communication skills, with a polished, approachable personality and a genuine commitment to delivering an outstanding internal customer experience.
Excellent verbal, written, and presentation skills, with the ability to communicate effectively with technical and non-technical audiences, including VIP and executive-level users.
Strong technical knowledge of Windows, Microsoft 365, Exchange Online, Mac OS, Apple products, iOS devices, hardware, software, networking, and remote support technologies; enterprise Apple support experience is highly valued.
Strong troubleshooting, problem-solving, and incident-management capabilities, including experience with ticketing platforms such as ServiceNow and the ability to appropriately escalate and coordinate complex issues through resolution.
Experience with enterprise tools and environments such as JAMF, Intune, Active Directory, SCCM, Azure, Desktop Authority, ActiveSync, Xerox multifunction printers, and Apple enterprise technologies is an asset; a background in customer service or hospitality is also valued.

Pay: $40 – $50 per/hour (MUST BE INCORPORATED if you're above $40)

12 month contract – five days in office with some flexibility

Please note that the posted pay range for this role may vary based on seniority, qualifications, or prior experience. We are always looking for talented people to join our network, and if your desired compensation isn't reflected in this posting, please send your application for review regarding related opportunities.

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More about this job

Responsibilities

Provide Tier 2 and occasional Tier 1 support for employees, troubleshooting and maintaining computers, mobile devices, applications, and enterprise technology. Document incidents, collaborate with internal teams and vendors to resolve complex issues, and contribute to user training, IT projects, and service improvements.

Requirements

Requires at least five years of recent Tier 2 IT support experience in a corporate office, strong technical troubleshooting skills, and excellent customer-service and communication abilities. Experience with Windows, Microsoft 365, Exchange Online, Mac and Apple devices, ticketing systems, and enterprise IT tools is expected or valued.

Skills

Tier 2 Technical Support
Windows
Microsoft 365
Exchange Online
Mac OS
Apple Products
iOS
Hardware And Software Troubleshooting
Networking
Remote Support
Incident Management
ServiceNow
JAMF
Intune
Active Directory
SCCM

Visa sponsorship

Not detected in the job text

Keywords

Tier 2 Support
Tier 1 Support
Windows
Microsoft 365
Exchange Online
Mac OS
Apple Products
iOS
JAMF
Intune
Active Directory
SCCM
Azure
Desktop Authority
ActiveSync
Xerox Multifunction Printers
ServiceNow
Ticketing Systems
Incident Management
Remote Support
Networking
Hardware
Software
Knowledge Base
IT Service Management
Enterprise Technology
Technology Procurement
User Training
Security Standards
Vendor Coordination

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