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Added 11 mins ago
H
Senior Talent Acquisition Specialist (Contract)
Hatch
Mississauga, ON
- Contract
We are searching for a highly motivated Senior Talent Acquisition Specialist to join our team in Mississauga (on a 1 year contract), supporting the Ontario and Western Canada region. You…
Added 41 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Added 56 mins ago
BS
Process Improvement Specialist/spécialiste de l’amélioration des processus
BioScript Solutions
Moncton, NB · Oakville, ON
- Full-time
The Process Improvement Specialist will play a key role in the ongoing process improvement initiatives of BioScript Solutions. This individual will be involved in process mapping and…
Added 1 hour ago
Senior Payroll Specialist - Canada - On Site
Vensure Employer Solutions
Westmount, QC
The Senior Payroll Specialist helps support our payroll function for our growing client base. This position will be responsible for all payroll-related processing activities
Added 2 hours ago
AA
Spécialiste en ingénierie de la sécurité des commandes de vol/Flight Controls Safety Engineering Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Added 2 hours ago
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Customer Service Specialist
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Added 2 hours ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
Works with Omnichannel Manager and Digital Production Specialist to ensure automated campaigns are launched on time with all relevant digital content and programming completed
Added 2 hours ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…day-to-day operation of the unit. This position also provides specialist-level advice and training to students, faculty, and teaching assistants in the use of equipment and software in…
Added 2 hours ago
AA
Spécialiste de la Sécurité au niveau avion / Aircraft Safety Specialist
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for Aircraft Safety Specialist to join our RMAS team based in Mirabel (Québec, Canada), where you will perform safety analysis, and review…
Added 2 hours ago
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AV Install Technician - Waterloo
GoodLife Fitness
Waterloo, ON
- Full-time
Supports specialist teams (Equipment Installation) as required to help execute on larger projects
Added 2 hours ago
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Senior Advisor, Operational risks
Desjardins
Levis, QC · Montreal, QC
- Full-time
…fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More…
Added 3 hours ago
Commercial HVAC Field Service Rep/Trainer
Human Resources
Toronto, ON
Reporting to the Manager, Technical Services & Training, the CAC Field Service Representative and Trainer is a specialist who supports heat-pump and ventilation systems. The role is…
Added 3 hours ago
MR
Merchandiser (Port Alberni, BC)
Match Retail
Port Alberni, BC
- Contract
Step 1 Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 3 hours ago
MR
Merchandiser
Match Retail
Shediac, NB
- Contract
Step 1 Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 3 hours ago
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Commercial Lines Insurance Producer ($100,000 to $350,000 with Guaranteed Draw)
JobsMedia.io
Toronto, ON
- Full-time
✅ Specialist approach with expertise in complex, demanding sectors
Added 3 hours ago
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Payroll Specialist
BGIS
Markham, ON
- Full-time
The Payroll Specialist is responsible for the timely processing of payroll for both union and non-union team members.
Added 3 hours ago
M&
Jr Weld Technician
Mitchell & Associates
Vaughan, ON
- Full-time
Reporting to Quality System Specialist and Health & Safety Lead any observed new or changes to product/process/service within their area of responsibility.
Added 3 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Point of Care Testing Specialist Certificate by recognized professional society (required)
Added 3 hours ago
T
Accounts Receivable Specialist
TEEMA
Toronto, ON · Greater Toronto Area, Canada
- $20 to $27 CAD / hour
- Full-time
TEEMA is partnering with an established organization in downtown Toronto to hire an experienced Accounts Receivable Specialist to join its Finance team.
Added 3 hours ago
SP
Senior Digital Designer, Marketing
Stormtech Performance Apparel
Markham, ON
- Full-time
Partner with Brand + Creative Specialist on lifestyle, ambassador, UGC, content, and social storytelling needs.
Added 3 hours ago
BH
Product Support Specialist - Membee
Beacon Holdings
Remote, Canada
- Full-time
- Remote
Added 3 hours ago
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Senior Practice Specialist | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Senior Practice Specialist for an established Canadian insurance brokerage.
Added 3 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 3 hours ago
VR
Chef
Vaticano Restaurant
Toronto, ON
- Full-time
Supervise activities of sous-chefs, specialist chefs, chefs and cooks
Added 3 hours ago
J
Pre-sales Specialist (SaaS)
JobsMedia.io
Montreal, QC
- Full-time
Our client, a technology company recognized for its innovative SaaS solutions, is looking for a pre-sales specialist to support its sales team in demonstrating the technical value of its…

Stellar Recruitment Inc.

Technical Support Specialist II

Vancouver, BC, Canada

$40 to $50 CAD / hour · Contract

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Applications open in a new tab.

Job details

Pay: $40 to $50 CAD / hour
Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

**This role requires candidates to be on-site downtown Vancouver, five days per week. Candidates not within commuting distance to Vancouver will not be considered**

We are seeking a Tier 2 Support Specialist to provide high-quality technical support within a professional corporate head office environment. This role is ideal for a technically strong, personable, and service-oriented IT professional who enjoys working directly with employees and business partners, solving complex issues, and creating a positive technology experience. The successful candidate will be confident communicating with users at all levels of the organization, including senior and executive stakeholders, while collaborating closely with internal IT teams and external vendors to deliver timely, effective solutions. A strong customer-service mindset, polished communication style, and ability to build trusted relationships are essential to success in this role. If this sounds like you please apply directly or send your resume to info@stellar-recruitment.com.

Responsibilities

Provide Tier 2 and occasional Tier 1 technical support to employees through face-to-face, phone, email, chat, and remote channels, delivering a professional, responsive, and customer-focused experience.
Diagnose, troubleshoot, install, configure, and maintain computers, mobile devices, peripherals, applications, Microsoft 365, Exchange Online, and other enterprise technology within established standards.
Build strong relationships with corporate business partners and users at all levels, understanding their needs and communicating technical information clearly, professionally, and with patience.
Collaborate with Tier 1 Service Desk, Tier 3 Network & Server Operations, Tier 3 Client Technology teams, and third-party vendors to resolve complex technical issues and ensure effective follow-through.
Maintain accurate incident and service-request documentation in the ticketing system, contribute to Knowledge Base articles, and support ongoing IT service management and process improvements.
Support technology procurement, upgrades, user training, security standards, and special IT projects while acting as a courageous safety leader and consistently adhering to corporate safety and environmental practices.

Qualifications

5+ years of recent Tier 2 IT support experience in a corporate office environment, with a demonstrated ability to support a diverse employee population and manage competing priorities.
Exceptional interpersonal and communication skills, with a polished, approachable personality and a genuine commitment to delivering an outstanding internal customer experience.
Excellent verbal, written, and presentation skills, with the ability to communicate effectively with technical and non-technical audiences, including VIP and executive-level users.
Strong technical knowledge of Windows, Microsoft 365, Exchange Online, Mac OS, Apple products, iOS devices, hardware, software, networking, and remote support technologies; enterprise Apple support experience is highly valued.
Strong troubleshooting, problem-solving, and incident-management capabilities, including experience with ticketing platforms such as ServiceNow and the ability to appropriately escalate and coordinate complex issues through resolution.
Experience with enterprise tools and environments such as JAMF, Intune, Active Directory, SCCM, Azure, Desktop Authority, ActiveSync, Xerox multifunction printers, and Apple enterprise technologies is an asset; a background in customer service or hospitality is also valued.

Pay: $40 – $50 per/hour (MUST BE INCORPORATED if you're above $40)

12 month contract – five days in office with some flexibility

Please note that the posted pay range for this role may vary based on seniority, qualifications, or prior experience. We are always looking for talented people to join our network, and if your desired compensation isn't reflected in this posting, please send your application for review regarding related opportunities.

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More about this job

Responsibilities

Provide Tier 2 and occasional Tier 1 support for employees, troubleshooting and maintaining computers, mobile devices, applications, and enterprise technology. Document incidents, collaborate with internal teams and vendors to resolve complex issues, and contribute to user training, IT projects, and service improvements.

Requirements

Requires at least five years of recent Tier 2 IT support experience in a corporate office, strong technical troubleshooting skills, and excellent customer-service and communication abilities. Experience with Windows, Microsoft 365, Exchange Online, Mac and Apple devices, ticketing systems, and enterprise IT tools is expected or valued.

Skills

Tier 2 Technical Support
Windows
Microsoft 365
Exchange Online
Mac OS
Apple Products
iOS
Hardware And Software Troubleshooting
Networking
Remote Support
Incident Management
ServiceNow
JAMF
Intune
Active Directory
SCCM

Visa sponsorship

Not detected in the job text

Keywords

Tier 2 Support
Tier 1 Support
Windows
Microsoft 365
Exchange Online
Mac OS
Apple Products
iOS
JAMF
Intune
Active Directory
SCCM
Azure
Desktop Authority
ActiveSync
Xerox Multifunction Printers
ServiceNow
Ticketing Systems
Incident Management
Remote Support
Networking
Hardware
Software
Knowledge Base
IT Service Management
Enterprise Technology
Technology Procurement
User Training
Security Standards
Vendor Coordination

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