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Added 6 mins ago
G
Quality Assurance Specialist
Gastops
Ottawa, ON
- Contract
…sensors, turbine blade health sensors, and at-line oil analysis…
Added 36 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 36 mins ago
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Product Specialist - Risk and Performance
SimCorp
Toronto, ON
- Full-time
Simcorp is currently seeking a qualified experienced professional to join our Product Specialist team as a full-time employee, based in our New York or Toronto office to support our growth…
Added 36 mins ago
FS
Contracts Specialist
Fidus Systems
Remote, Canada
- Full-time
- Remote
The Contracts Specialist is responsible for drafting, reviewing, negotiating, and managing the full lifecycle of contracts to ensure legal compliance, favorable terms, and alignment with…
Added 1 hour ago
FS
Contracts Specialist
Fidus Systems
Canada
- Full-time
The Contracts Specialist is responsible for drafting, reviewing, negotiating, and managing the full lifecycle of contracts to ensure legal compliance, favorable terms, and alignment with…
Added 1 hour ago
PC
Environmental Compliance Intern - January 2027 (12 or 16 Month Term)
Parkland Corporation
Burnaby, BC
- Other
The Environmental Specialist Intern supports the Compliance Assurance (CA) program to help ensure alignment with regulatory requirements. The successful candidate will contribute to…
Added 1 hour ago
CH
Senior Payroll & Benefits Administrator
Confidential Hires
London, ON
- Full-time
We have an immediate opening for a Senior Payroll & Benefits Specialist to join our Global manufacturing HR team. The Payroll & Benefits Specialist is responsible for the accurate and…
Added 1 hour ago
TC
Oracle Integration Cloud (OIC) Developer
The Citco Group Limited
Toronto, ON
- Full-time
…that integrate Oracle Fusion HCM with internal and external…
Added 1 hour ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
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Validation Specialist
Actalent
Cambridge, ON
- $35 to $50 CAD / hour
- Contract
We are seeking a Validation Specialist to support the qualification and validation of automated manufacturing equipment used in GMP-regulated Life Science environments. This role is…
Added 1 hour ago
A
Validation Specialist
Actalent
Cambridge, ON
- $35 to $50 CAD / hour
- Contract
We are seeking a Validation Specialist to support the qualification and validation of automated manufacturing equipment used in GMP-regulated Life Science environments. This role is…
Added 1 hour ago
DB
Alterations Specialist
David's Bridal
Langley (District), BC · City of Langley, BC
- $21.55 to $23.9 CAD / hour
- Full-time
Use all systems to manage the customer flow to deliver five-star customer experience.
Added 1 hour ago
A
Technical Documentation & BOM Specialist
Actalent
Ottawa, ON
- $30 to $50 CAD / hour
- Contract
Job Title: Technical Documentation & BOM Specialist
Added 1 hour ago
WI
Commissioning Specialist, Buildings
WSP in Canada
AB · Edmonton, AB
- Full-time
Bring building systems to life and help clients achieve safer, more efficient, and higher-performing facilities. Based in Calgary, you will contribute to commissioning work for new and…
Added 2 hours ago
RV
Nurse Practitioner
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
Experience in an advanced clinical practice role, preferably as a Nurse Practitioner or Clinical Nurse Specialist, preferred
Added 2 hours ago
I
Quality Specialist I (Afternoon Shift)
Integra
Harrow, ON
- Full-time
The Quality Specialist I is responsible for ensuring compliance with working drawings, specifications, processes, standards and best practices.
Added 2 hours ago
DC
International Enrolment Operations Coordinator
Douglas College
New Westminster, BC
- Full-time
…Regulatory Compliance, the International Enrolment Operations Specialist liaises with Associate Deans, Directors, faculty Chairs, a variety of internal academic departments, and the…
Added 2 hours ago
GC
Retail Marketing Specialist
Garmin Canada
Cochrane, AB
- Full-time
Garmin Canada has an exciting opportunity for a full-time Retail Marketing Specialist. In this position you will support the execution of retail marketing programs, point-of-sale (POS)…
Added 2 hours ago
Lead Security Project Technician- Calgary
Kandor
Calgary, AB
Kendrix Technologies is a Canadian-owned and operated systems integration company, proudly operating under Kandor Management Corp., alongside Guardteck Security and Everclean Facility…
Added 2 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Point of Care Testing Specialist Certificate by recognized professional society (required)
Added 2 hours ago
SB
Network Engineer
Sharp Brains
Kincardine, ON
- Contract
Previous experience as a Network Technician, Field Service Engineer, Desktop Support Technician, or IT Support Specialist.
Added 2 hours ago
PC
Environmental Compliance Intern - January 2027 (12 or 16 Month Term)
Parkland Corporation
Burnaby, BC
- Other
The Environmental Specialist Intern supports the Compliance Assurance (CA) program to help ensure alignment with regulatory requirements. The successful candidate will contribute to…
Added 2 hours ago
PC
Environmental Compliance Intern - January 2027 (12 or 16 Month Term)
Parkland Corporation
Burnaby, BC
- Other
The Environmental Specialist Intern supports the Compliance Assurance (CA) program to help ensure alignment with regulatory requirements. The successful candidate will contribute to…
Added 2 hours ago
BC
Digital Construction and Innovation Coordinator
Bird Construction
Regina, SK
- Full-time
Digital Construction and Innovation CoordinatorThe Digital Construction Reality Capture & Survey Specialist is a hands-on, field-focused role at the intersection of construction, surveying,…
Added 3 hours ago
O
Associate Production Support Specialist
OpenText
Waterloo, ON
- Full-time
As an Associate Product Support Specialist, you will provide technical and account support to clients, troubleshoot complex issues, and contribute to the success of both the business and…

Stellar Recruitment Inc.

Technical Support Specialist II

Vancouver, BC, Canada

$40 to $50 CAD / hour · Contract

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Job details

Pay: $40 to $50 CAD / hour
Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

**This role requires candidates to be on-site downtown Vancouver, five days per week. Candidates not within commuting distance to Vancouver will not be considered**

We are seeking a Tier 2 Support Specialist to provide high-quality technical support within a professional corporate head office environment. This role is ideal for a technically strong, personable, and service-oriented IT professional who enjoys working directly with employees and business partners, solving complex issues, and creating a positive technology experience. The successful candidate will be confident communicating with users at all levels of the organization, including senior and executive stakeholders, while collaborating closely with internal IT teams and external vendors to deliver timely, effective solutions. A strong customer-service mindset, polished communication style, and ability to build trusted relationships are essential to success in this role. If this sounds like you please apply directly or send your resume to info@stellar-recruitment.com.

Responsibilities

Provide Tier 2 and occasional Tier 1 technical support to employees through face-to-face, phone, email, chat, and remote channels, delivering a professional, responsive, and customer-focused experience.
Diagnose, troubleshoot, install, configure, and maintain computers, mobile devices, peripherals, applications, Microsoft 365, Exchange Online, and other enterprise technology within established standards.
Build strong relationships with corporate business partners and users at all levels, understanding their needs and communicating technical information clearly, professionally, and with patience.
Collaborate with Tier 1 Service Desk, Tier 3 Network & Server Operations, Tier 3 Client Technology teams, and third-party vendors to resolve complex technical issues and ensure effective follow-through.
Maintain accurate incident and service-request documentation in the ticketing system, contribute to Knowledge Base articles, and support ongoing IT service management and process improvements.
Support technology procurement, upgrades, user training, security standards, and special IT projects while acting as a courageous safety leader and consistently adhering to corporate safety and environmental practices.

Qualifications

5+ years of recent Tier 2 IT support experience in a corporate office environment, with a demonstrated ability to support a diverse employee population and manage competing priorities.
Exceptional interpersonal and communication skills, with a polished, approachable personality and a genuine commitment to delivering an outstanding internal customer experience.
Excellent verbal, written, and presentation skills, with the ability to communicate effectively with technical and non-technical audiences, including VIP and executive-level users.
Strong technical knowledge of Windows, Microsoft 365, Exchange Online, Mac OS, Apple products, iOS devices, hardware, software, networking, and remote support technologies; enterprise Apple support experience is highly valued.
Strong troubleshooting, problem-solving, and incident-management capabilities, including experience with ticketing platforms such as ServiceNow and the ability to appropriately escalate and coordinate complex issues through resolution.
Experience with enterprise tools and environments such as JAMF, Intune, Active Directory, SCCM, Azure, Desktop Authority, ActiveSync, Xerox multifunction printers, and Apple enterprise technologies is an asset; a background in customer service or hospitality is also valued.

Pay: $40 – $50 per/hour (MUST BE INCORPORATED if you're above $40)

12 month contract – five days in office with some flexibility

Please note that the posted pay range for this role may vary based on seniority, qualifications, or prior experience. We are always looking for talented people to join our network, and if your desired compensation isn't reflected in this posting, please send your application for review regarding related opportunities.

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More about this job

Responsibilities

Provide Tier 2 and occasional Tier 1 support for employees, troubleshooting and maintaining computers, mobile devices, applications, and enterprise technology. Document incidents, collaborate with internal teams and vendors to resolve complex issues, and contribute to user training, IT projects, and service improvements.

Requirements

Requires at least five years of recent Tier 2 IT support experience in a corporate office, strong technical troubleshooting skills, and excellent customer-service and communication abilities. Experience with Windows, Microsoft 365, Exchange Online, Mac and Apple devices, ticketing systems, and enterprise IT tools is expected or valued.

Skills

Tier 2 Technical Support
Windows
Microsoft 365
Exchange Online
Mac OS
Apple Products
iOS
Hardware And Software Troubleshooting
Networking
Remote Support
Incident Management
ServiceNow
JAMF
Intune
Active Directory
SCCM

Visa sponsorship

Not detected in the job text

Keywords

Tier 2 Support
Tier 1 Support
Windows
Microsoft 365
Exchange Online
Mac OS
Apple Products
iOS
JAMF
Intune
Active Directory
SCCM
Azure
Desktop Authority
ActiveSync
Xerox Multifunction Printers
ServiceNow
Ticketing Systems
Incident Management
Remote Support
Networking
Hardware
Software
Knowledge Base
IT Service Management
Enterprise Technology
Technology Procurement
User Training
Security Standards
Vendor Coordination

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