Jobs in Canada

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Added 6 mins ago
TC
Sr Manager Financial Analysis
Travelers Canada
Toronto, ON
- Full-time
What is a Must Have
Added 6 mins ago
T
PLM Project Manager – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
Techso is looking for a PLM Project Manager – 3DEXPERIENCE to lead a large-scale project based in America.
Added 6 mins ago
RM
Onboard Host - Vancouver (Seasonal Full Time, March to October)
Rocky Mountaineer
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- Full-time
Reporting to the Guest Services Manager, the Onboard Host delivers exceptional onboard hospitality that creates memorable guest experiences. Through outstanding service, engaging…
Added 6 mins ago
LH
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- $38.84 to $56.96 CAD / hour
- Full-time
Stay current with best practices through continuous learning and professional development.
Added 6 mins ago
SF
Medical Office Assistant - ON CALL
Snuneymuxw First Nation
Nanaimo, BC
- $27.2 to $31.45 CAD / hour
- Full-time
…support to the Snuneymuxw Health Team and helps coordinate services for clients, families and community members. Reporting to the Primary Care Manager, the MOA works closely with clinic…
Added 6 mins ago
WI
Civil Engineering Inspector
WSP in Canada
Toronto, ON · Etobicoke, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 6 mins ago
WI
Civil Engineering Inspector
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Vaughan, ON
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Added 6 mins ago
NB
*NEW* Clinical Nurse Educator / Registered Nurse {ONA CS-26-298}
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North Bay, ON
- $43.25 to $61.94 CAD / hour
- Contract
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Added 6 mins ago
NB
ACPAC Educational Internship {OPSEU CS-26-107}
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- $40.36 to $56.3 CAD / hour
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Maintain regular communication with the Rheumatologist mentor, ACPAC clinical facilitators, and Manager of Allied Rehab Services regarding progress.
Added 6 mins ago
SH
Patient Transport Assistant (Designated Indegenous) - Repost
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Must have good interpersonal and English communication skills, both oral and written · Must have good organizational skills and be able to communicate in an effective manner with all levels of staff
Added 6 mins ago
RB
Manager, Productivity and Efficiency
Royal Bank of Canada
Toronto, ON
- Full-time
The Manager, Productivity and Efficiency supports the COO group within Technology and Operations, with a primary focus on transformation and operations of productivity and efficiency…
Added 6 mins ago
GE
Project Manager
GFL Environmental Inc.
Prince George, BC
- Full-time
We are seeking a highly experienced Project Manager to join our team in Prince George, British Columbia. This role is central to our specialized environmental services division, focusing on…
Added 6 mins ago
A
Warehouse Workforce Manager
Aerotek
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- Other
…95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and…
Added 6 mins ago
Pre-Construction Manager, GES NA, Design and Construction
Amazon
Toronto, ON
As a Preconstruction Manager within Global Engineering Services (GES) North America (NA) Design & Construction (D&C), you are Amazon's owner's representative during the preconstruction…
Added 6 mins ago
T
Sr. Angular Engineer
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ON · Ontario, Canada
- Full-time
Design and maintain API integration layers for pricing, catalog, checkout, order and eSIM lifecycle services, with typed clients, interceptors, error handling, retries, caching and clear…
Added 6 mins ago
NB
Nurse Practitioner {ONA MH-26-150}
North Bay Regional Health Centre (NBRHC)
North Bay, ON
- $65.09 to $76.14 CAD / hour
- Full-time
Reporting to the Manager of Mental Health and Addictions at the King Street campus, the Nurse Practitioner will work in collaboration with the interdisciplinary team to provide support to…
Added 6 mins ago
NB
Nurse Practitioner {ONA CS-26-056}
North Bay Regional Health Centre (NBRHC)
North Bay, ON
- $63.66 to $74.46 CAD / hour
- Full-time
Reporting to the North Bay Regional Health Centre (NBRHC) Manager of Emergency Services, the Nurse Practitioner (NP) will support and enhance an inter-professional team within the Emergency…
Added 6 mins ago
NB
Registered Nurse {ONA MH-26-294}
North Bay Regional Health Centre (NBRHC)
North Bay, ON
- $41.15 to $58.98 CAD / hour
- Full-time
Must have a valid driver’s license, willingness to travel on a regular basis and access to full time use of reliable vehicle
Added 6 mins ago
RD
Manager, Network Infrastructure and Cybersecurity
Regional District of North Okanagan
Coldstream, BC
- Full-time
We have an immediate opening for the regular, full-time position of Manager, Network Infrastructure and Cybersecurity. The successful candidate will have a degree in IT, Computer Science,…
Added 6 mins ago
T&
Finance Manager, Financial Accounting & Reporting
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Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Added 6 mins ago
CF
Front Desk Gym Supervisor
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The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 6 mins ago
NH
REGISTERED NURSE (RN), PRIMARY CARE
Northern Health - BC
Prince George, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Primary Care Nurse (PCN) practices in accordance with the standards of professional practice…
Added 6 mins ago
FH
Registered Nurse, Emergency - Specialty Qualified - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…truly live where you work, achieving a healthy balance between professional purpose and personal…
Added 6 mins ago
FH
Registered Nurse, Transition Line (Specialty Nursing) - Ridge Meadows Hospital - Emergency
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…truly live where you work, achieving a healthy balance between professional purpose and personal…
Added 6 mins ago
FH
Registered Nurse, Transition Line (Specialty Nursing) - Ridge Meadows Hospital - Emergency
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…truly live where you work, achieving a healthy balance between professional purpose and personal…

Stem Health

MOA

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

About Stem Health

Stem Health is reimagining the primary care experience for individuals who want a more thoughtful relationship with their health. Physician-led and membership-based, we combine medical excellence with the warmth of hospitality anchored in a beautifully designed flagship clinic at First Canadian Place, opening September 2026. Our care model is relationship-based, data-informed, and built on time, trust, and exceptional service.

Position Summary

As a Medical Office Assistant, you are the first voice and first face of Stem Health, the person who sets the tone for every member interaction, keeps the clinical day running smoothly, and ensures nothing falls through the cracks behind the scenes. You bridge the front desk and the clinical team, handling scheduling, communications, billing, and administrative support with equal parts efficiency and warmth.

Key Responsibilities

Patient experience and front desk

Greet and welcome members warmly, whether by phone, email, or in person, setting the tone for a premium and personalized care experience.
Manage patient check-ins and check-outs efficiently, confirming appointment details and updating records in the EMR before and after visits.
Respond to patient inquiries via phone and email with professionalism and discretion, providing information or directing them to the appropriate provider.
Coordinate pre-appointment communications: confirmations, instructions, and any required intake forms.
Manage follow-up actions post-visit: referral coordination, recall scheduling, and sharing relevant documentation with patients as directed by clinicians.

Scheduling and calendar management

Own the daily appointment schedule across all providers booking, rescheduling, and cancellations with attention to clinical workflows and provider preferences.
Manage the schedule for telehealth and in-person visits across Phase 1 and Phase 2, maintaining accuracy and minimizing gaps.
Proactively flag scheduling conflicts or gaps to the Clinic Manager and clinical leads.

Billing and administrative operations

Process OHIP billing accurately and in a timely manner; reconcile billing discrepancies and follow up on outstanding claims.
Handle point-of-sale transactions for private pay services, retail sales, memberships, and any applicable fees.
Maintain accurate and up-to-date patient records in the EMR, including demographics, consents, and visit documentation.
Prepare and organize clinical correspondence, referral letters, and specialist communication as directed by physicians.

Clinical support and team coordination

Support physicians and clinical team leads with administrative tasks that enable smooth day-to-day clinic operations.
Prepare examination rooms and ensure clinical spaces are clean, organized, and stocked ahead of patient visits.
Liaise with the Medical Director, clinical providers, and allied health staff to ensure continuity of care and clear communication.

Compliance and confidentiality

Handle all patient information with strict confidentiality in compliance with PHIPA and Stem Health's privacy policies.
Maintain organized physical and digital records, ensuring documentation is accurate, accessible, and audit-ready.
Support the Clinic Manager with any regulatory or accreditation-related administrative requirements.

Qualifications & Experience

Diploma in Medical Office Administration, Medical Secretary, or a related program required.
Active registration as a Registered Practical Nurse (RPN) with the College of Nurses of Ontario (CNO) is preferred.
Minimum 1–2 years of experience in a medical clinic or healthcare setting family medicine experience is strongly preferred.
Proficiency with EMR scheduling and documentation; experience with OHIP billing is required. Our EMR is Telus Collaborative Health Record (CHR)
Comfortable with point-of-sale systems and standard office tools (phone, email, electronic filing).
Experience supporting telehealth or virtual care operations is an asset.
Exceptional interpersonal and communication skills you make people feel taken care of, on the phone and in person.
Highly organized, able to multitask in a fast-paced environment without sacrificing accuracy or warmth.
Discreet and professional in handling sensitive patient information at all times.
Genuine interest in premium, patient-centred healthcare and the people who seek it out.

Ideal Candidate

You are the kind of person who notices the small things. You are organized without being rigid, warm without being informal, and efficient without making anyone feel rushed. You thrive when you're the connective tissue between a clinical team and its patients, and you take pride in the fact that things run well, in large part, because of you.

Why Join Stem Health

Be one of the first hires at a physician-led, membership-based clinic reimagining primary care in Canada opening at First Canadian Place in September 2026.
Work at the intersection of exceptional clinical care and genuine hospitality, in an environment designed to feel nothing like a typical medical office.
Collaborate daily with a close-knit team of physicians, clinical leads, and support staff who care about getting it right.

Apply on LinkedIn About employer

More about this job

Responsibilities

Welcome and assist patients, manage appointments and communications, maintain accurate EMR records, process OHIP billing and private payments, and coordinate follow-up care. Support clinicians and clinic operations by preparing rooms, organizing correspondence, maintaining confidential records, and helping ensure regulatory readiness.

Requirements

A diploma in Medical Office Administration, Medical Secretary, or a related program is required; active RPN registration with the College of Nurses of Ontario is preferred. Applicants need 1–2 years of healthcare or clinic experience, EMR and OHIP billing proficiency, and strong organizational, communication, and confidentiality skills; family medicine experience is strongly preferred.

Skills

Patient Scheduling
EMR Documentation
OHIP Billing
Patient Check-In and Check-Out
Patient Communication
Referral Coordination
Calendar Management
Telehealth Coordination
Point-of-Sale Transactions
Medical Records Management
Clinical Administrative Support
Privacy and Confidentiality
PHIPA Compliance
Multitasking
Interpersonal Communication

Visa sponsorship

Not detected in the job text

Keywords

Medical Office Administration
Medical Office Assistant
Medical Secretary
Registered Practical Nurse
College of Nurses of Ontario
Family Medicine
Electronic Medical Record
Telus Collaborative Health Record
OHIP Billing
PHIPA
Patient-Centred Care
Membership-Based Primary Care
Telehealth
Virtual Care
Appointment Scheduling
Patient Check-In
Patient Check-Out
Referral Coordination
Clinical Correspondence
Point-of-Sale Systems
Patient Records
Privacy Policies
Regulatory Compliance
Accreditation
Clinic Operations

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Registered Nurse, Transition Line (Specialty Nursing) - Ridge Meadows Hospital - Emergency

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Work requirements

Jobs in Canada