Jobs in Canada

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Added 8 mins ago
VF
Branch Manager
Valley First
Kamloops, BC
- $100,800 to $129,200 CAD / year
- Full-time
Mutual fund license required depending on region
Added 8 mins ago
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Market Leader - Financial Planning
BMO
Halifax, NS
- Full-time
Ensures the execution of relationship management activities to deliver exceptional customer experiences.
Added 8 mins ago
UO
Corporate Training Program Delivery Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
This position reports to the Manager, Corporate Training and Workforce Development, Continuing Education, and will perform professional-level analytical, advisory, and consultative work…
Added 8 mins ago
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Financial Services Representative - Blundell Centre
Vancity
Richmond, BC
- Part-time
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status…
Added 23 mins ago
TS
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
St. Thomas, ON
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 23 mins ago
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Mortgage Specialist
BMO
Cambridge, ON
- Full-time
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Added 23 mins ago
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Mortgage Specialist
BMO
Guelph, ON
- Full-time
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Added 23 mins ago
B
Senior Trust Officer, Private Wealth
BMO
Montreal, QC · IBMM
- Full-time
Act as relationship manager for their clients assigned and interact effectively with other stakeholders in the file.
Added 23 mins ago
B
R260025949 Portfolio Assistant, Winter 2027 (Co-op/Internship), Brossard - 4 months
BMO
Brossard, QC
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 23 mins ago
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Senior Manager, Brands Consulting
Wasserman
Toronto, ON · CAN - Toronto Office (Hanna Avenue)
- Full-time
We’re looking to add a team member to our award-winning agency’s Brand Consulting division. You are a dynamic, critical thinker with an eagerness to do whatever it takes to uncover…
Added 23 mins ago
SH
MOA
Stem Health
Toronto, ON
- Full-time
Stem Health is reimagining the primary care experience for individuals who want a more thoughtful relationship with their health. Physician-led and membership-based, we combine medical…
Added 37 mins ago
AI
Department Manager Contract Sales
Allmar Inc.
Ottawa, ON · Kanata, ON
- $90,000 to $120,000 CAD / year
- Contract
As a member of the branch leadership team, the Department Manager contributes to operational planning, resource management, financial performance, employee development, and continuous…
Added 53 mins ago
R
Seasonal - Sales Associate-Retail
Roots
Toronto, ON · Greater Toronto Area, Canada
- Temporary
…of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in…
Added 53 mins ago
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Study Manager
Ausenco
Burnaby, BC
- Full-time
Our team in Vancouver is growing, we are currently recruiting for a Study Manager to join our team in the Vancouver office.
Added 1 hour ago
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Financial Service Representative - LendDirect Office 1501
LendDirect
Toronto, ON
- Full-time
Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit…
Added 1 hour ago
SC
Project Manager (Term 12-18 months)
Sunrise Credit Union
Canada
- Full-time
Acts as project manager for any assigned corporate/operations projects.
Added 1 hour ago
SC
IT Officer
Sunrise Credit Union
Brandon, MB
- Full-time
…reliability, and end-user services. Reporting to the Senior Manager, Infrastructure & Systems Support, this role provides hands-on technical expertise in network operations, server…
Added 1 hour ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
…branch-leader effectiveness, employee productivity, advice quality, relationship deepening, referral effectiveness, digital adoption and Member outcomes. Working under the direction of the…
Added 1 hour ago
MO
Business Development Intern
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
Build and maintain targeted prospect lists for Relationship Manager outreach.
Added 1 hour ago
OH
Senior Program Manager
Ontario Health
Toronto, ON
- Full-time
The Senior Program Manager, Enterprise Process & Delivery Excellence leads complex, large-scale initiatives spanning multiple functions and business groups across Ontario Health and with…
Added 1 hour ago
AF
Financial Service Representative - LendDirect Office 1501
Attain Finance
Toronto, ON
- Full-time
Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit…
Added 1 hour ago
T
Customer Experience Associate
TD
Forest, ON
- Part-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 1 hour ago
T
Personal Banking Associate- Future Opportunities
TD
London, ON
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 1 hour ago
TS
Street Outreach Worker
The Salvation Army Canada and Bermuda Territory
Ottawa, ON
- Part-time
· Provide Interim case management of those on the prioritization list that score moderate and high acuity until matched with a Housing Based Case Manager

Stem Health

MOA

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

About Stem Health

Stem Health is reimagining the primary care experience for individuals who want a more thoughtful relationship with their health. Physician-led and membership-based, we combine medical excellence with the warmth of hospitality anchored in a beautifully designed flagship clinic at First Canadian Place, opening September 2026. Our care model is relationship-based, data-informed, and built on time, trust, and exceptional service.

Position Summary

As a Medical Office Assistant, you are the first voice and first face of Stem Health, the person who sets the tone for every member interaction, keeps the clinical day running smoothly, and ensures nothing falls through the cracks behind the scenes. You bridge the front desk and the clinical team, handling scheduling, communications, billing, and administrative support with equal parts efficiency and warmth.

Key Responsibilities

Patient experience and front desk

Greet and welcome members warmly, whether by phone, email, or in person, setting the tone for a premium and personalized care experience.
Manage patient check-ins and check-outs efficiently, confirming appointment details and updating records in the EMR before and after visits.
Respond to patient inquiries via phone and email with professionalism and discretion, providing information or directing them to the appropriate provider.
Coordinate pre-appointment communications: confirmations, instructions, and any required intake forms.
Manage follow-up actions post-visit: referral coordination, recall scheduling, and sharing relevant documentation with patients as directed by clinicians.

Scheduling and calendar management

Own the daily appointment schedule across all providers booking, rescheduling, and cancellations with attention to clinical workflows and provider preferences.
Manage the schedule for telehealth and in-person visits across Phase 1 and Phase 2, maintaining accuracy and minimizing gaps.
Proactively flag scheduling conflicts or gaps to the Clinic Manager and clinical leads.

Billing and administrative operations

Process OHIP billing accurately and in a timely manner; reconcile billing discrepancies and follow up on outstanding claims.
Handle point-of-sale transactions for private pay services, retail sales, memberships, and any applicable fees.
Maintain accurate and up-to-date patient records in the EMR, including demographics, consents, and visit documentation.
Prepare and organize clinical correspondence, referral letters, and specialist communication as directed by physicians.

Clinical support and team coordination

Support physicians and clinical team leads with administrative tasks that enable smooth day-to-day clinic operations.
Prepare examination rooms and ensure clinical spaces are clean, organized, and stocked ahead of patient visits.
Liaise with the Medical Director, clinical providers, and allied health staff to ensure continuity of care and clear communication.

Compliance and confidentiality

Handle all patient information with strict confidentiality in compliance with PHIPA and Stem Health's privacy policies.
Maintain organized physical and digital records, ensuring documentation is accurate, accessible, and audit-ready.
Support the Clinic Manager with any regulatory or accreditation-related administrative requirements.

Qualifications & Experience

Diploma in Medical Office Administration, Medical Secretary, or a related program required.
Active registration as a Registered Practical Nurse (RPN) with the College of Nurses of Ontario (CNO) is preferred.
Minimum 1–2 years of experience in a medical clinic or healthcare setting family medicine experience is strongly preferred.
Proficiency with EMR scheduling and documentation; experience with OHIP billing is required. Our EMR is Telus Collaborative Health Record (CHR)
Comfortable with point-of-sale systems and standard office tools (phone, email, electronic filing).
Experience supporting telehealth or virtual care operations is an asset.
Exceptional interpersonal and communication skills you make people feel taken care of, on the phone and in person.
Highly organized, able to multitask in a fast-paced environment without sacrificing accuracy or warmth.
Discreet and professional in handling sensitive patient information at all times.
Genuine interest in premium, patient-centred healthcare and the people who seek it out.

Ideal Candidate

You are the kind of person who notices the small things. You are organized without being rigid, warm without being informal, and efficient without making anyone feel rushed. You thrive when you're the connective tissue between a clinical team and its patients, and you take pride in the fact that things run well, in large part, because of you.

Why Join Stem Health

Be one of the first hires at a physician-led, membership-based clinic reimagining primary care in Canada opening at First Canadian Place in September 2026.
Work at the intersection of exceptional clinical care and genuine hospitality, in an environment designed to feel nothing like a typical medical office.
Collaborate daily with a close-knit team of physicians, clinical leads, and support staff who care about getting it right.

Apply on LinkedIn About employer

More about this job

Responsibilities

Welcome and assist patients, manage appointments and communications, maintain accurate EMR records, process OHIP billing and private payments, and coordinate follow-up care. Support clinicians and clinic operations by preparing rooms, organizing correspondence, maintaining confidential records, and helping ensure regulatory readiness.

Requirements

A diploma in Medical Office Administration, Medical Secretary, or a related program is required; active RPN registration with the College of Nurses of Ontario is preferred. Applicants need 1–2 years of healthcare or clinic experience, EMR and OHIP billing proficiency, and strong organizational, communication, and confidentiality skills; family medicine experience is strongly preferred.

Skills

Patient Scheduling
EMR Documentation
OHIP Billing
Patient Check-In and Check-Out
Patient Communication
Referral Coordination
Calendar Management
Telehealth Coordination
Point-of-Sale Transactions
Medical Records Management
Clinical Administrative Support
Privacy and Confidentiality
PHIPA Compliance
Multitasking
Interpersonal Communication

Visa sponsorship

Not detected in the job text

Keywords

Medical Office Administration
Medical Office Assistant
Medical Secretary
Registered Practical Nurse
College of Nurses of Ontario
Family Medicine
Electronic Medical Record
Telus Collaborative Health Record
OHIP Billing
PHIPA
Patient-Centred Care
Membership-Based Primary Care
Telehealth
Virtual Care
Appointment Scheduling
Patient Check-In
Patient Check-Out
Referral Coordination
Clinical Correspondence
Point-of-Sale Systems
Patient Records
Privacy Policies
Regulatory Compliance
Accreditation
Clinic Operations

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Jobs in Canada