Jobs in Canada

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Added 13 mins ago
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R260025949 Portfolio Assistant, Winter 2027 (Co-op/Internship), Brossard - 4 months
BMO
Brossard, QC
- Full-time
Provides administrative and operational support to the delivery of financial and investment planning and advice to deliver an exceptional customer experience. Works collaboratively within…
Added 13 mins ago
SH
MOA
Stem Health
Toronto, ON
- Full-time
…clinical team, handling scheduling, communications, billing, and administrative support with equal parts efficiency and…
Added 27 mins ago
GC
Inside Sales
GMS Canada
Winnipeg, MB
- Full-time
At least 1 year of Inside Sales experience. At least 2 years of administrative experience Customer service experience in fast paced setting required. Building material and home improvement…
Added 27 mins ago
GE
Adjoint(e) administratif(ve) / Commis principal(e) aux opérations
GFL Environmental Inc.
Longueuil, QC
- Full-time
Added 27 mins ago
E
Représentant(e) Service à la clientèle et ventes internes
EMPREINTE
Montréal-Ouest, QC
- Full-time
…opportunities for upselling and cross-selling, and supporting sales initiatives to drive revenue and customer retention. The representative is expected to maintain high service standards,…
Added 27 mins ago
Post Office Assistant
Canada Post - Postes Canada
Fisher Branch, MB
Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
Added 42 mins ago
C
Office Clerks (Sales Audit, Temporary) - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
…Alberta Co-op is seeking full-time, temporary Office Clerks (Sales Audit) to support our administration team with essential financial operations. If you're skilled at managing competing…
Added 42 mins ago
R
Leasing Operation Manager
RentBolt
Montreal, QC
- Full-time
3–5 years of experience in sales, leasing, real estate operations, or property management. We are open to a background in customer service as long as you have strong people / administrative…
Added 42 mins ago
HO
Licensed Optician (Floater) Mississauga, Brampton & Oakville
Hakim Optical
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Support efficient patient flow throughout the examination and dispensing process.
Added 42 mins ago
KM
Investor Relations & Business Development Analyst
K92 Mining Inc.
Vancouver, BC
- Full-time
Provide administrative support and contribute to ad hoc projects as required
Added 42 mins ago
S
Data Entry Clerk- 6 months contract
SGS
Burnaby, BC
- $20 to $24 CAD / hour
- Contract
- Check work instructions, method code, reporting, pricing and invoicing instructions with respect to sales quotations, client instructions and client profile information.
Added 42 mins ago
K
PRODUCT MANAGER
Kablamo
Toronto, ON
- Full-time
Plan, estimate, and manage software delivery work from conception through deployment and support.
Added 43 mins ago
GR
Junior Accountant
Global Relay
Vancouver, BC
- Full-time
The Junior Accountant is responsible for a broad scope of tasks to support the full cycle accounting of Global Relay. Working closely with other members of the finance team, the Junior…
Added 43 mins ago
X
Territory Manager
XRSounder
Calgary, AB
- Full-time
Coordinate the day-to-day administrative activities required to support Alberta's service operations.
Added 43 mins ago
OV
Health & Safety Administrator | Part-Time | TD Coliseum
Oak View Group
Hamilton, ON
- $26.5 CAD / hour
- Part-time
Must have Advanced Food Handler Certification and Joint Health & Safety Committee Certification
Added 57 mins ago
PS
Summer 2027 Student Sales Agronomist Intern - Eastern Ontario
PRIDE Seeds
Pain Court, ON
- Full-time
…of responsibilities focused on agronomy. You will work with Sales Agronomists and see first-hand what it takes to support farmer relationships, relay agronomic guidance, and develop…
Added 57 mins ago
PS
Summer 2027 Student Sales Agronomist Intern - Western Ontario
PRIDE Seeds
Pain Court, ON
- Full-time
…of responsibilities focused on agronomy. You will work with Sales Agronomists and see first-hand what it takes to support farmer relationships, relay agronomic guidance, and develop…
Added 57 mins ago
SC
Member Service Representative II
Sunrise Credit Union
Reston, MB
- Full-time
…services and identifies opportunities to cross sell or refer sales opportunities to other…
Added 57 mins ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
Support the development and execution of the Retail sales and advice effectiveness roadmap within priorities established by the Director, Senior Manager and Retail leadership.
Added 57 mins ago
FR
National Warranty Writer
Fraserway RV
Prince George, BC
- Full-time
Based at our Prince George dealership, you'll support Fraserway RV's Service Departments across Canada, working closely with Service Advisors, Technicians, Service Managers, and…
Added 57 mins ago
FR
National Warranty Writer
Fraserway RV
Kelowna, BC
- Full-time
Based at our Kelowna dealership, you'll support Fraserway RV's Service Departments across Canada, working closely with Service Advisors, Technicians, Service Managers, and manufacturers to…
Added 57 mins ago
FR
National Warranty Writer
Fraserway RV
AB · Leduc County, AB
- Full-time
Based at our Leduc dealership, you'll support Fraserway RV's Service Departments across Canada, working closely with Service Advisors, Technicians, Service Managers, and manufacturers to…
Added 57 mins ago
CE
Branch Administrator
Cooper Equipment Rentals Limited
Edmonton, AB
- Full-time
Answer telephone enquiries from customers / sales and process all rental requests; escalate and communicate professionally & effectively
Added 57 mins ago
CE
Office Administrator
Cooper Equipment Rentals Limited
Calgary, AB
- Full-time
Answer telephone enquiries from customers / sales and process all rental requests; escalate and communicate professionally & effectively.
Added 57 mins ago
SL
Disability Payment Specialist
Sun Life
Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…

Stem Health

MOA

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

About Stem Health

Stem Health is reimagining the primary care experience for individuals who want a more thoughtful relationship with their health. Physician-led and membership-based, we combine medical excellence with the warmth of hospitality anchored in a beautifully designed flagship clinic at First Canadian Place, opening September 2026. Our care model is relationship-based, data-informed, and built on time, trust, and exceptional service.

Position Summary

As a Medical Office Assistant, you are the first voice and first face of Stem Health, the person who sets the tone for every member interaction, keeps the clinical day running smoothly, and ensures nothing falls through the cracks behind the scenes. You bridge the front desk and the clinical team, handling scheduling, communications, billing, and administrative support with equal parts efficiency and warmth.

Key Responsibilities

Patient experience and front desk

Greet and welcome members warmly, whether by phone, email, or in person, setting the tone for a premium and personalized care experience.
Manage patient check-ins and check-outs efficiently, confirming appointment details and updating records in the EMR before and after visits.
Respond to patient inquiries via phone and email with professionalism and discretion, providing information or directing them to the appropriate provider.
Coordinate pre-appointment communications: confirmations, instructions, and any required intake forms.
Manage follow-up actions post-visit: referral coordination, recall scheduling, and sharing relevant documentation with patients as directed by clinicians.

Scheduling and calendar management

Own the daily appointment schedule across all providers booking, rescheduling, and cancellations with attention to clinical workflows and provider preferences.
Manage the schedule for telehealth and in-person visits across Phase 1 and Phase 2, maintaining accuracy and minimizing gaps.
Proactively flag scheduling conflicts or gaps to the Clinic Manager and clinical leads.

Billing and administrative operations

Process OHIP billing accurately and in a timely manner; reconcile billing discrepancies and follow up on outstanding claims.
Handle point-of-sale transactions for private pay services, retail sales, memberships, and any applicable fees.
Maintain accurate and up-to-date patient records in the EMR, including demographics, consents, and visit documentation.
Prepare and organize clinical correspondence, referral letters, and specialist communication as directed by physicians.

Clinical support and team coordination

Support physicians and clinical team leads with administrative tasks that enable smooth day-to-day clinic operations.
Prepare examination rooms and ensure clinical spaces are clean, organized, and stocked ahead of patient visits.
Liaise with the Medical Director, clinical providers, and allied health staff to ensure continuity of care and clear communication.

Compliance and confidentiality

Handle all patient information with strict confidentiality in compliance with PHIPA and Stem Health's privacy policies.
Maintain organized physical and digital records, ensuring documentation is accurate, accessible, and audit-ready.
Support the Clinic Manager with any regulatory or accreditation-related administrative requirements.

Qualifications & Experience

Diploma in Medical Office Administration, Medical Secretary, or a related program required.
Active registration as a Registered Practical Nurse (RPN) with the College of Nurses of Ontario (CNO) is preferred.
Minimum 1–2 years of experience in a medical clinic or healthcare setting family medicine experience is strongly preferred.
Proficiency with EMR scheduling and documentation; experience with OHIP billing is required. Our EMR is Telus Collaborative Health Record (CHR)
Comfortable with point-of-sale systems and standard office tools (phone, email, electronic filing).
Experience supporting telehealth or virtual care operations is an asset.
Exceptional interpersonal and communication skills you make people feel taken care of, on the phone and in person.
Highly organized, able to multitask in a fast-paced environment without sacrificing accuracy or warmth.
Discreet and professional in handling sensitive patient information at all times.
Genuine interest in premium, patient-centred healthcare and the people who seek it out.

Ideal Candidate

You are the kind of person who notices the small things. You are organized without being rigid, warm without being informal, and efficient without making anyone feel rushed. You thrive when you're the connective tissue between a clinical team and its patients, and you take pride in the fact that things run well, in large part, because of you.

Why Join Stem Health

Be one of the first hires at a physician-led, membership-based clinic reimagining primary care in Canada opening at First Canadian Place in September 2026.
Work at the intersection of exceptional clinical care and genuine hospitality, in an environment designed to feel nothing like a typical medical office.
Collaborate daily with a close-knit team of physicians, clinical leads, and support staff who care about getting it right.

Apply on LinkedIn About employer

More about this job

Responsibilities

Welcome and assist patients, manage appointments and communications, maintain accurate EMR records, process OHIP billing and private payments, and coordinate follow-up care. Support clinicians and clinic operations by preparing rooms, organizing correspondence, maintaining confidential records, and helping ensure regulatory readiness.

Requirements

A diploma in Medical Office Administration, Medical Secretary, or a related program is required; active RPN registration with the College of Nurses of Ontario is preferred. Applicants need 1–2 years of healthcare or clinic experience, EMR and OHIP billing proficiency, and strong organizational, communication, and confidentiality skills; family medicine experience is strongly preferred.

Skills

Patient Scheduling
EMR Documentation
OHIP Billing
Patient Check-In and Check-Out
Patient Communication
Referral Coordination
Calendar Management
Telehealth Coordination
Point-of-Sale Transactions
Medical Records Management
Clinical Administrative Support
Privacy and Confidentiality
PHIPA Compliance
Multitasking
Interpersonal Communication

Visa sponsorship

Not detected in the job text

Keywords

Medical Office Administration
Medical Office Assistant
Medical Secretary
Registered Practical Nurse
College of Nurses of Ontario
Family Medicine
Electronic Medical Record
Telus Collaborative Health Record
OHIP Billing
PHIPA
Patient-Centred Care
Membership-Based Primary Care
Telehealth
Virtual Care
Appointment Scheduling
Patient Check-In
Patient Check-Out
Referral Coordination
Clinical Correspondence
Point-of-Sale Systems
Patient Records
Privacy Policies
Regulatory Compliance
Accreditation
Clinic Operations

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Jobs in Canada