Jobs in Canada

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Added 12 mins ago
Meat & Seafood - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fall River, NS
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 12 mins ago
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Department Manager-Nike Premium Outlet Collection
Nike
AB · NFS CA EDMONTON SOUTH
- Full-time
Behind every great team is a great coach. That’s why when you join us as a Department Manager, we refer to you as a Coach.
Added 12 mins ago
TS
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
St. Thomas, ON
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 12 mins ago
NF
Front End Department Manager Full Time Day
No Frills
Regina, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 12 mins ago
SH
MOA
Stem Health
Toronto, ON
- Full-time
Proactively flag scheduling conflicts or gaps to the Clinic Manager and clinical leads.
Added 26 mins ago
PT
Parts Counter Sales
Premier Truck Group
London, ON
- Full-time
Assists outside sales representatives with their orders
Added 26 mins ago
BN
Assistant Store Manager - Greater Toronto Area
Bailey Nelson
ON
- Full-time
Bailey Nelson is currently in search of an incredible Assistant Store Manager to join our fast-growing Australian brand with big expansion across Canada and unlimited growth potential for…
Added 26 mins ago
CSSR2
UFA Co-operative Ltd.
High Level, AB
Morning Shift
Added 26 mins ago
CSSR1
UFA Co-operative Ltd.
Two Hills, AB
Morning Shift
Added 26 mins ago
TA
QC - SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 26 mins ago
S
Meat & Seafood - Manager Meat
Sobeys
Larrys River, NS
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 26 mins ago
AI
Department Manager Contract Sales
Allmar Inc.
Ottawa, ON · Kanata, ON
- $90,000 to $120,000 CAD / year
- Contract
The Department Manager, Contract Sales is responsible for leading the Contract Sales Department in the successful execution and delivery of commercial construction projects involving…
Added 26 mins ago
AF
Regional Sales Enablement Centre Manager
Armstrong Fluid Technology
Toronto, ON
- Full-time
We are looking for an experienced Regional Sales Enablement Centre Manager to lead and develop our regional sales enablement, application engineering, inside sales, and technical support…
Added 41 mins ago
C
Office Clerks (Sales Audit, Temporary) - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
…Alberta Co-op is seeking full-time, temporary Office Clerks (Sales Audit) to support our administration team with essential financial operations. If you're skilled at managing competing…
Added 41 mins ago
NF
Operational Readiness Manager
New Flyer
Winnipeg, MB
- Full-time
Partner with Sales, Customer Program Management, Engineering, Operations, Quality, and Supply Management teams to improve launch performance, reduce recurring issues, and drive customer…
Added 42 mins ago
R
Seasonal - Sales Associate-Retail
Roots
Toronto, ON · Greater Toronto Area, Canada
- Temporary
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to…
Added 42 mins ago
R
Leasing Operation Manager
RentBolt
Montreal, QC
- Full-time
As our Leasing Operations Manager, you combine great sales, customer service, and operational skills to run the day-to-day operations that make this possible. You’ll work directly with our…
Added 42 mins ago
GS
National Account Manager
Guardteck Security Corp.
Mississauga, ON
- $120,000 to $140,000 CAD / year
- Full-time
Guardteck is looking for a National Account Manager to own our most significant national retail relationships across Canada. This is a senior, Toronto-based role with a high executive…
Added 42 mins ago
BI
Connected Vitals Account Manager,
Baxter International Inc.
Vancouver, BC
- Full-time
You will report to the Region Sales Manager, HST and work closely with Baxter's Connected Care, Clinical, Project Management, Marketing, Medical Affairs, and Implementation teams.
Added 42 mins ago
F
Sr. Digital Performance Marketing Manager
Fittes
Toronto, ON
- Full-time
This is a working-manager role for someone who wants to own the number, not just report on it.
Added 42 mins ago
X
Territory Manager
XRSounder
Calgary, AB
- Full-time
Xradar Alberta is hiring for the position of Territory Manager to join our Calgary team! The Territory Manager will support the growth of our service operations in Alberta, with operations…
Added 42 mins ago
IP
Field Service Technician
Integrated Power Services
AB · Edmonton, AB
- Full-time
Must have a valid Driver’s License and acceptable driving record
Added 42 mins ago
P
Retail Operations Manager
PetSmart
Ottawa, ON · Kanata, ON
- Full-time
PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy.…
Added 42 mins ago
P
Retail Operations Manager
PetSmart
Sherwood Park, AB
- Full-time
PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy.…
Added 42 mins ago
IP
Field Service Technician
Integrated Power Services
Winnipeg, MB
- Full-time
Must have a valid Driver’s License and acceptable driving record

Stem Health

MOA

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

About Stem Health

Stem Health is reimagining the primary care experience for individuals who want a more thoughtful relationship with their health. Physician-led and membership-based, we combine medical excellence with the warmth of hospitality anchored in a beautifully designed flagship clinic at First Canadian Place, opening September 2026. Our care model is relationship-based, data-informed, and built on time, trust, and exceptional service.

Position Summary

As a Medical Office Assistant, you are the first voice and first face of Stem Health, the person who sets the tone for every member interaction, keeps the clinical day running smoothly, and ensures nothing falls through the cracks behind the scenes. You bridge the front desk and the clinical team, handling scheduling, communications, billing, and administrative support with equal parts efficiency and warmth.

Key Responsibilities

Patient experience and front desk

Greet and welcome members warmly, whether by phone, email, or in person, setting the tone for a premium and personalized care experience.
Manage patient check-ins and check-outs efficiently, confirming appointment details and updating records in the EMR before and after visits.
Respond to patient inquiries via phone and email with professionalism and discretion, providing information or directing them to the appropriate provider.
Coordinate pre-appointment communications: confirmations, instructions, and any required intake forms.
Manage follow-up actions post-visit: referral coordination, recall scheduling, and sharing relevant documentation with patients as directed by clinicians.

Scheduling and calendar management

Own the daily appointment schedule across all providers booking, rescheduling, and cancellations with attention to clinical workflows and provider preferences.
Manage the schedule for telehealth and in-person visits across Phase 1 and Phase 2, maintaining accuracy and minimizing gaps.
Proactively flag scheduling conflicts or gaps to the Clinic Manager and clinical leads.

Billing and administrative operations

Process OHIP billing accurately and in a timely manner; reconcile billing discrepancies and follow up on outstanding claims.
Handle point-of-sale transactions for private pay services, retail sales, memberships, and any applicable fees.
Maintain accurate and up-to-date patient records in the EMR, including demographics, consents, and visit documentation.
Prepare and organize clinical correspondence, referral letters, and specialist communication as directed by physicians.

Clinical support and team coordination

Support physicians and clinical team leads with administrative tasks that enable smooth day-to-day clinic operations.
Prepare examination rooms and ensure clinical spaces are clean, organized, and stocked ahead of patient visits.
Liaise with the Medical Director, clinical providers, and allied health staff to ensure continuity of care and clear communication.

Compliance and confidentiality

Handle all patient information with strict confidentiality in compliance with PHIPA and Stem Health's privacy policies.
Maintain organized physical and digital records, ensuring documentation is accurate, accessible, and audit-ready.
Support the Clinic Manager with any regulatory or accreditation-related administrative requirements.

Qualifications & Experience

Diploma in Medical Office Administration, Medical Secretary, or a related program required.
Active registration as a Registered Practical Nurse (RPN) with the College of Nurses of Ontario (CNO) is preferred.
Minimum 1–2 years of experience in a medical clinic or healthcare setting family medicine experience is strongly preferred.
Proficiency with EMR scheduling and documentation; experience with OHIP billing is required. Our EMR is Telus Collaborative Health Record (CHR)
Comfortable with point-of-sale systems and standard office tools (phone, email, electronic filing).
Experience supporting telehealth or virtual care operations is an asset.
Exceptional interpersonal and communication skills you make people feel taken care of, on the phone and in person.
Highly organized, able to multitask in a fast-paced environment without sacrificing accuracy or warmth.
Discreet and professional in handling sensitive patient information at all times.
Genuine interest in premium, patient-centred healthcare and the people who seek it out.

Ideal Candidate

You are the kind of person who notices the small things. You are organized without being rigid, warm without being informal, and efficient without making anyone feel rushed. You thrive when you're the connective tissue between a clinical team and its patients, and you take pride in the fact that things run well, in large part, because of you.

Why Join Stem Health

Be one of the first hires at a physician-led, membership-based clinic reimagining primary care in Canada opening at First Canadian Place in September 2026.
Work at the intersection of exceptional clinical care and genuine hospitality, in an environment designed to feel nothing like a typical medical office.
Collaborate daily with a close-knit team of physicians, clinical leads, and support staff who care about getting it right.

Apply on LinkedIn About employer

More about this job

Responsibilities

Welcome and assist patients, manage appointments and communications, maintain accurate EMR records, process OHIP billing and private payments, and coordinate follow-up care. Support clinicians and clinic operations by preparing rooms, organizing correspondence, maintaining confidential records, and helping ensure regulatory readiness.

Requirements

A diploma in Medical Office Administration, Medical Secretary, or a related program is required; active RPN registration with the College of Nurses of Ontario is preferred. Applicants need 1–2 years of healthcare or clinic experience, EMR and OHIP billing proficiency, and strong organizational, communication, and confidentiality skills; family medicine experience is strongly preferred.

Skills

Patient Scheduling
EMR Documentation
OHIP Billing
Patient Check-In and Check-Out
Patient Communication
Referral Coordination
Calendar Management
Telehealth Coordination
Point-of-Sale Transactions
Medical Records Management
Clinical Administrative Support
Privacy and Confidentiality
PHIPA Compliance
Multitasking
Interpersonal Communication

Visa sponsorship

Not detected in the job text

Keywords

Medical Office Administration
Medical Office Assistant
Medical Secretary
Registered Practical Nurse
College of Nurses of Ontario
Family Medicine
Electronic Medical Record
Telus Collaborative Health Record
OHIP Billing
PHIPA
Patient-Centred Care
Membership-Based Primary Care
Telehealth
Virtual Care
Appointment Scheduling
Patient Check-In
Patient Check-Out
Referral Coordination
Clinical Correspondence
Point-of-Sale Systems
Patient Records
Privacy Policies
Regulatory Compliance
Accreditation
Clinic Operations

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Jobs in Canada