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WC
People Greeter
Walmart Canada
Leamington, ON
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added just now
WC
self checkout attendant
Walmart Canada
Leamington, ON
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added just now
TT
Inventory Control Specialist /Spécialiste du contrôle des stocks
THORASYS Thoracic Medical Systems Inc.
Montreal, QC
- Full-time
We're looking for a detail-oriented and driven Quality & Inventory Control Specialist to join our team. This role plays a critical part in ensuring that all incoming materials, inventory,…
Added just now
WC
(CAN) Consumables Associate
Walmart Canada
Kindersley, SK
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added just now
WC
(CAN) Stock Unloader Associate
Walmart Canada
Kindersley, SK
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added just now
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Kindersley, SK
- Full-time
Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…
Added 16 mins ago
WC
(CAN) Préposé au stockage et aux chariots
Walmart Canada
Alma, QC
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 16 mins ago
LC
Associate, Warehouse
Loblaw Companies Limited
Calgary, AB
- Full-time
Reporting directly to the Supervisor, Supply Chain, the Warehouse Associate is responsible for carrying out daily warehouse tasks related to receiving, material handling, inventory, and…
Added 16 mins ago
K
Seasonal Stock Associate (Market Mall)
Knix
Calgary, AB
- $19.7 CAD / hour
- Contract
As a Part-Time Stock Associate, you're the engine that keeps the store running. From the moment product arrives, you ensure it flows seamlessly from the Stockroom to the Sales floor. You…
Added 17 mins ago
Sales Associate
Laura Canada
Red Deer, AB
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 31 mins ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Full-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 31 mins ago
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(CAN) Food & Consumables Team Associate
Walmart
Concord, ON · Vaughan, ON
- Part-time
A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables area, and assists…
Added 31 mins ago
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(CAN) Asset Protection Associate
Walmart
Winnipeg, MB
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 31 mins ago
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(CAN) Self Checkout Attendant
Walmart
Tsawwassen, BC
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 31 mins ago
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(CAN) General Merchandise Associate
Walmart
Toronto, ON
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 31 mins ago
W
(CAN) Asset Protection Associate
Walmart
Halifax, NS
- Part-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 31 mins ago
TT
Seasonal Retail Store Associate Winners, Part Time, Corral Center
The TJX Companies, Inc.
Brandon, MB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 46 mins ago
TH
General Warehouse Associate : Various Shifts (between 5:00AM - 2:30AM) & Days (Weekdays & Weekends) AVRO FDC/SFC
The Home Depot
Canada
- Full-time
Added 46 mins ago
TH
Receiving Associate Full Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Full-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 46 mins ago
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Retail Associate, FT - Nike Halton Hills
Nike
Halton Hills, ON · NFS CA HALTON HILLS
- Full-time
We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Associate, you are referred to as an Athlete. Are you ready to embrace it? Let’s do…
Added 46 mins ago
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Personal Banking Associate
BMO
Toronto, ON
- Full-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 46 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Goderich, ON
- $15 CAD / hour
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 46 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Montreal, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 46 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Granby, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 46 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Granby, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…

STEMCELL Technologies

Customer Support Associate

Burnaby, BC, Canada
Canada - BC, Burnaby, Production Court, Onsite, Canada

$58,500.00 - $79,100.00 · Full-time

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Job details

Pay: $58,500.00 - $79,100.00
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description Summary

If you’re a proactive self-starter who loves connecting with people and are looking to work with one of Canada’s largest biotech companies, this could be the perfect opportunity for you!

We are seeking a passionate and ambitious Customer Support Associate to join our high-performing and collaborative team. This role offers excellent growth opportunities and the chance to interact with both internal departments and external stakeholders. As a Customer Support Associate, you will be responsible for receiving and processing orders, coordinating shipments, answering phones, responding to emails, and providing prompt responses to customer queries while delivering exceptional customer service. The ideal candidate will possess excellent verbal and written communication skills, along with the ability to learn quickly and work independently to troubleshoot and resolve issues. If this sounds like a good fit, we would love to hear from you!

Please note that we have 4 full-time openings available on 12–18 month fixed-term contracts.

Standard hours are Monday through Friday with schedules falling between the hours of 7:00 AM to 5:00 PM PT.

Job Description

Duties and Responsibilities

Effectively support assigned geographical territory and field the majority of orders, inquiries, and sales rep requests from that territory and various departments to meet service goals
Maintain good data integrity by accurately submitting and processing customer and internal orders in the enterprise resource planning system
Manage open orders in the system that are unable to ship right away (backorders, standing order, specific batch requests, etc.) by following up with the appropriate departments, coordinating inventory if necessary, and troubleshooting issues in the system
Resolve customer and order-related issues by providing solutions to customers through Live Chat, Phone and Email channels
Communicate cross-functionally with various internal teams including Sales, Technical Support, and Distribution Teams to ensure orders are entered, shipped, and invoiced in a timely manner

Knowledge and Qualifications

Bachelor’s Degree (or equivalent) is an asset
Previous experience in Customer Service and/or Order Processing is an asset
Knowledge of and experience with the Microsoft or Google suite of programs with a proven track record of learning new programs when required
Strong data entry skills with high accuracy and excellent attention to detail
Excellent verbal and written communication skills in English is required

#United

STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scientists - standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

The annual salary for this job ranges from:

$58,500.00 - $79,100.00

STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job-related skills, and equity within the team or organization. For jobs that are eligible for sales incentives, the range noted above is inclusive of target incentives; actual incentives are based on individual performance results in accordance with company policy. In addition to base salary, STEMCELL offers a comprehensive total rewards package including health benefits, retirement savings, and more.

To apply, please select the “Apply” button below. You will then be directed to a login screen asking you to set up an account, which is required to apply.

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More about this job

Responsibilities

The Customer Support Associate is responsible for processing orders, coordinating shipments, and managing backorders within an enterprise resource planning system. They also provide prompt support to customers via phone, email, and live chat while collaborating with internal departments to resolve issues.

Requirements

The ideal candidate should possess strong data entry skills, excellent verbal and written communication abilities, and proficiency in Microsoft or Google software suites. A bachelor's degree and previous experience in customer service or order processing are considered assets for this role.

Skills

Customer service
Order processing
Data entry
Communication
Troubleshooting
Microsoft suite
Google suite
Attention to detail
Interpersonal skills
Time management

Benefits

Health benefits
Retirement savings
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Biotechnology
Customer Support
Order Processing
ERP
Data Integrity
Shipment Coordination
Live Chat
Cross-functional Collaboration
Life Science
Stem Cell Research
Immunology
Regenerative Medicine
Cell Culture
Inventory Management
Technical Support
Distribution
ISO 14001
Sales Support

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