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Added 18 mins ago
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
Full-time
EB Medical - West Kelowna - work closely with the PCN Allied Health Professionals to support the Practice for improved patient care and outcome; there is an RN working in each location;…
Added 18 mins ago
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Part-time
Referral, Access, Advice, Placement, Information, Destination (RAAPID) provides health care providers with a single point of access to assist them in accessing expert advice and transport…
Added 18 mins ago
Analyst
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Temporary
Reporting to the manager of Surveillance & Reporting, the Analyst supports a range of reporting, analytic, and dashboard development activities related to cancer services and healthcare…
Added 18 mins ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - CALGARY, AB
Flight Centre Travel Group Canada
AB · Alberta, Canada
Full-time
…perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been…
Added 18 mins ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - VANCOUVER BC
Flight Centre Travel Group Canada
BC · British Columbia, Canada
Full-time
…perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been…
Added 18 mins ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - MONTREAL, QC
Flight Centre Travel Group Canada
Quebec, QC
Full-time
…perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been…
Added 18 mins ago
Senior Manager, Professional Practice Office
RSM Canada
Calgary, AB
Full-time
RSM is looking for a dynamic Senior Manager to join the Professional Practice Office within our Assurance National Professional Standards Group in Canada. You will have the opportunity to…
Added 18 mins ago
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
Full-time
…evidence-based practice with strong administrative and clinical support, ensuring high-quality care and work-life…
Added 18 mins ago
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
Full-time
…evidence-based practice with strong administrative and clinical support, ensuring high-quality care and work-life…
Added 48 mins ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
Full-time
…perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been…
Added 48 mins ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - OTTAWA, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
Full-time
…perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been…
Added 1 hour ago
Manager, Financial Controllership
Bell
Montreal, QC
Full-time
Support a culture of innovation - a personal interest in upskilling in latest digital and technology trends
Added 1 hour ago
Ag Innovation (Meota, SK)
Simplot
Meota, SK
Support the implementation of hardware, software, and data tools to support sales representatives as requested by Ag Innovation Manager and team members
Added 1 hour ago
Coordinator, Region Office Operations - Sudbury, ON
IG Wealth Management
ON · Ontario, Canada
Internship
Meeting Room and Facilities Support: Arranging meeting rooms, setting up technology, maintaining office equipment, and conducting regular facilities reviews.
Added 1 hour ago
cleaning service manager
At Your Service Cleaning & Concierge Inc.
Bracebridge, ON
Full-time
Added 1 hour ago
Senior Data Analyst I, Product
Mistplay
Toronto, ON
Full-time
…insightful analysis and driving analytics strategy. Reporting to the Manager of Data Analytics & Experimentation, you will collaborate with Product & Lifecycle Managers to plan and analyze…
Added 1 hour ago
Portfolio Manager, Managed Assets Program (MAP)
Aviso
Toronto, ON
$115,000 to $135,000 CAD / year
Full-time
Reporting to the Senior Manager, MAP Trading, the Portfolio Manager is responsible for the portfolio management of Aviso's discretionary fee-based solutions and administration support. This…
Added 1 hour ago
Manager, Data Engineering
Javelin Venture Partners
ON · Ontario, Canada
Full-time
…projects, pros, and customers, and the financial models that support company reporting. Nearly every team at Thumbtack is downstream of our…
Added 1 hour ago
Manager, Infrastructure Engineering
CARET
Toronto, ON
$165,000 to $185,000 USD / year
Other
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Added 2 hours ago
Program Manager II, AI & Productivity
Expedia Group
Vancouver, BC · Canada - British Columbia - Vancouver
Full-time
Expedia Cruises is seeking a Program Manager II, AI & Productivity to identify and implement opportunities to improve how we work through AI, automation, and emerging technologies across…
Added 2 hours ago
Nursing Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to operate information technology equipment as required, e.g. fax, photocopier, computer, etc.
Added 2 hours ago
Unit Clerk - Ambulatory Care
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager Health Services, or Nurse In-Charge and working as part of a multidisciplinary team, the incumbent receives patients to clinic/unit and ensures appropriate…
Added 2 hours ago
Ag Innovation Intern (Chin, AB)
Simplot
AB · Chin, AB
Support the implementation of hardware, software, and data tools to support sales representatives as requested by Ag Innovation Manager and team members
Added 2 hours ago
Ag Innovation Intern (Leader, SK)
Simplot
Leader, SK
Support the implementation of hardware, software, and data tools to support sales representatives as requested by Ag Innovation Manager and team members
Added 2 hours ago
Infrastructure Specialist
Hudbay Minerals
Snow Lake, MB
Candidates should have 5 or more years of experience in Information Technology, with a focus on Virtualization, SAN, LANs, server and network hardware, and software support.

StepStone Group

Manager - People Operations

Fredericton, NB, Canada

Pay: $88,500 to $147,500 CAD / year
Education: Bachelor’s degree
Experience: 5+ years of HR experience directly supporting HR operations, a client group or business unit in HR operations (areas including benefits, HRIS management) is required.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Company Description

Appcast is the global leader in programmatic recruitment advertising technology and services. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers, Appcast’s technology and services manage job advertising annually for enterprise clients across industries. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe. Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job.

Job Description

The Manager - People Operations is responsible for leading all facets of HR Operations including systems, processes, policies, compliance, and day-to-day HR operations while ensuring top-notch service to employees. This role serves as a steward of how work gets done at Appcast, designing and evolving people processes, policies, systems, and employee experiences that support our culture, enable business performance, and create a consistent and scalable employee experience. The Manager - People Operations will oversee a best-in-class HR operations function, continuously improving the way we support employees through process optimization, automation, AI-enabled solutions, and thoughtful system design, while ensuring compliance, operational excellence, and scalability. To be successful in this role, you will need to understand business needs, build strong cross-functional partnerships, and leverage data, technology, and insights to design practical solutions that align with organizational requirements, enhance the employee experience, and reinforce Appcast's culture.

Job Responsibilities

Ensure HRIS designs meet Appcast business requirements and support our culture; ensure system reporting features and dashboards meet the needs of the People team, employees and business partners
Lead optimization initiatives across the entire People team for continuous improvement in people processes, systems, and data
Plan, develop, coordinate, and implement policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs      
Responsible for designing, improving, and maintaining locally compliant handbooks, employment policies, and procedures that support our culture and business needs  
Responsible for overseeing all employee life-cycle policies and processes (i.e. immigration, relocation, expatriate) and ensuring procedures are up to date and accurately applied
Ensure accurate procedures are in place and followed for systematic onboarding and offboarding processes, including driving continuous improvement to reduce administrative burden to the team while improving the employee experience and capturing accurate data  
Establish strong working relationships with legal partners to build and maintain knowledge of employment law, staying up to speed on regulatory changes, trends and best practices across the locations in which we operate. Recommend changes to improve and/or enhance HR policies and procedures that maintain compliance while supporting our unique culture
Leverage the People ticketing system to deliver best in class service in response to the employee inquiries. Build standard SLA’s for responding to all People tickets and analyze data to provide insights to help identify areas of improvement
Provide leadership, direction, and development for the People Operations team, establishing clear goals, driving accountability, building expertise, and fostering a continuous improvement mindset   
Be comfortable making sound decisions and recommendations with the information available. This sometimes means modifying existing basic policies or past practices, operating in the gray areas, and creating processes and policies to be clearer and more specific with minimal gray areas

Qualifications

Strong experience with HR Operations, and employment laws for North America; UK experience a plus 
Previous experience as an HRIS administrator or at minimum, excellent knowledge and experience using an HRIS platform and implementing system features
Proven ability to design and implement policies and processes that support company culture and maintain compliance with employment laws
Proven experience in business process improvement, optimizing processes to enhance the employee experience
Excellent project management skills

Education and Experience

Bachelor's degree in HR, payroll, compensation or relevant field is required.
5+ years of HR experience directly supporting HR operations, a client group or business unit in HR operations (areas including benefits, HRIS management) is required.
Global HR experience is a plus 
Advanced skill set in Microsoft office suite

Travel Requirements

Limited travel may be necessary.

Fair Labor Standards Act Status

Salaried Exempt: Personnel will earn their regular salary and not be entitled to overtime pay when they work over 40 hours in a work week.

Supervisory Responsibilities

This role manages a team.

Additional Information

We’re the best at what we do. We’re the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers.
We have an amazing culture driven by great people. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe, Appcast is part of the Stepstone group. To better understand our company culture, read Our Story and check out Working at Appcast on our website.
We take care of our employees. We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We enjoy fostering a sense of community through dedicated employee networks, fun gatherings, delicious food, and even welcoming furry friends into our workspace. We live our values each day including volunteering and giving back to our communities.

All your information will be kept confidential according to EEO guidelines.

Appcast is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Legal Entity: Appcast Inc

Compensation: CAD 88500 - CAD 147500 - yearly

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More about this job

Responsibilities

The Manager of People Operations leads all HR systems, processes, and compliance initiatives to ensure operational excellence and a scalable employee experience. They are responsible for optimizing HR workflows, managing the HRIS, and providing leadership to the People Operations team.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in HR operations, including HRIS management and North American employment law. Strong project management skills and the ability to design policies that support company culture are essential.

Skills

HR Operations
HRIS Management
Employment Law
Process Optimization
Policy Development
Project Management
Data Analysis
Compliance
Onboarding
Offboarding
Employee Lifecycle Management
Leadership
Strategic Planning
Microsoft Office Suite
Change Management

Benefits

Competitive compensation
Comprehensive benefits
Employee networks
Community volunteering

Visa sponsorship

Not detected in the job text

Keywords

HR Operations
HRIS
Employment Law
Process Improvement
Compliance
Employee Lifecycle
Onboarding
Offboarding
Policy Design
Data Analytics
SLA Management
People Operations
Recruitment Advertising
Automation
Strategic HR
Project Management
Microsoft Office
Global HR
Immigration
Relocation
Performance Management
Employee Experience
Operational Excellence
Cross-functional Partnerships
Regulatory Compliance

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