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STERIS Canada Sales ULC (Canada Sales)

Account Manager

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary

As a Reprocessing Capital and Consumable (Hybrid) Account Manager at STERIS, you are responsible for the overall financial performance and Customer satisfaction in the assigned territory. This is accomplished by meeting yearly sales goals, driving growth in market share from competitors, distributor networks and assuring that all Customer experiences are positive, noteworthy and exceeding expectations. You will act as a primary contact and sales consultant accountable for the Customer experience within MDRA. You are expected to appropriately balance your time selling the Company’s established line of products as well as all new product introductions. Using consultative selling skills and competencies and thorough understanding of the industry and market need, you will focus on positioning the Company’s capital and consumable products and services to provide solutions including both Customer direct sales and indirect sales through Distribution partners.

This territory covers Greater Montreal.

What you will do as an Account Manager

Develop and implement annual business plans for territory/assigned accounts including, but not limited to, opportunity development, competitive strategies and targets to drive sales growth.
Maintain and grow market share of all designated product/services.
Obtain highest margin and revenue sales goals by providing solution-based opportunities for the Customer.
Actively identify profitable revenue growth opportunities while maintaining account retention in assigned territory.
Prepare analysis and develop the overall package for new sales.
Negotiate Customer agreements while leveraging the complete product/services offering from STERIS working closely with our sales Business unit’s counterparts.
Ensure thorough knowledge of GPO contracts and their application to individual Accounts. Maintain constant communication with all internal and external parties during the progression of the sales transaction.
Call on a wide spectrum of call points within hospitals, including C-suite (CEO, CFO, CMO), MDRA, OR and Endoscopy leadership, Risk Management, Materials Management, Bio-Medical, Infection Prevention Practitioners and nursing staff.
Develop and maintain consultative sales relationships with all key-buying influences in each account and continuously strengthen those relationships by both frequent communication and on-going self-education of the industry changes.
Maintain complete knowledge of each account’s history, contacts, and current and long-term purchase plans for designated products.
Develop relationships with Customers in MM, Biomed, MDRA, Infection Prevention, Operating Room, Endoscopy, Risk Management, Architects, Equipment Planners, Physicians and the CEOs, COOs, CNOs and CFOs.
Participate in local Chapters CAMDR, IPAC, CSGNA or other relevant organizations including regional level buying groups.
Participate as an active member of Customer professional organizations in meetings and conferences as an educator and or exhibitor.
Develop and maintain a close association with key distributors in the region and work closely with distributor area representatives providing education and support on STERIS products.
Possess a strong working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions.
Provide product demonstration, presentations, Customer pricing and in-servicing based upon Customer’s needs.
Balance priorities to manage current Customer needs while reserving adequate time to prospect new business opportunities.
Effectively manage and utilize company provided sales resources to maximize sales outcomes while providing best solutions to Customers.
Participates in on-board training programs for new hires.

The Experience, Skills and Abilities Needed

Required

- Bachelor’s degree
- In lieu of Bachelor's degree: Post-secondary diploma with some sales/customer facing clinical experience
- Bilingual in French and English
- Successful history of selling new products, increasing product utilization, and protecting existing market share position
- Ability to travel overnight up to 50%
- Must be able to be compliant with hospital/customer credentialing requirements

Preferred

- Degree in Business or Marketing
- 3 years of sales experience with consistently meeting/exceeding sales goals
- 2 years of successful B2B or medical device sales experience
- Experience in medical and consumable equipment sales; experience selling to a variety of departments with an emphasis within the MDRD/GI departments
- Understanding of the hospital buying process including the role of National Accounts, GPO, and Distributors

What STERIS Offers

At STERIS, we offer a stimulating work environment with real opportunities for advancement! STERIS is a well established company operating in the medical equipment field, specifically in decontamination, sterilization, and other infection prevention technologies. This field directly impacts people’s health, which is why we make sure to surround ourselves with a rigorous team that adheres to the highest quality standards.

Here is just a brief overview of what we offer:

Base Salary + Incentive Compensation Program
Company Vehicle
Cell Phone Stipend
Robust Sales Training Program
3 Weeks Paid Vacation Per Year + Corporate Holidays (based on Province)
Bank of personal days (5 days)
Day off on your work anniversary
Group RRSP with employer contributions from STERIS, up to 3% of annual salary
Comprehensive and flexible group insurance plan – offering various options and approximately 90% covered by STERIS. This plan includes prescription drug coverage, vision care, paramedical services, and dental care.
Telemedicine services
Employee Assistance Program (EAP)
Working with an experienced and multidisciplinary team

This position requires knowledge of English due to the nature of the duties involved, including regular communications outside the province of Quebec, training, email communications, and frequent meetings and interactions with English-only employees. The employer has taken all reasonable steps to avoid imposing this language requirement, in accordance with the Charter of the French Language.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.

STERIS strives to be an Equal Opportunity Employer.

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More about this job

Responsibilities

The Account Manager is responsible for driving financial performance and customer satisfaction within the Greater Montreal territory by managing capital and consumable product sales. They will develop annual business plans, negotiate customer agreements, and maintain consultative relationships with key hospital stakeholders.

Requirements

Candidates must hold a Bachelor's degree or a post-secondary diploma with relevant clinical sales experience and be bilingual in French and English. A successful history of B2B or medical device sales and the ability to travel up to 50% of the time are required.

Skills

Consultative selling
Sales planning
Market share growth
Account management
Negotiation
B2B sales
Medical device sales
Relationship management
Strategic planning
Product demonstration
Clinical application knowledge
Territory management
Customer retention
Presentation skills
Business development

Benefits

Base salary
Incentive compensation program
Company vehicle
Cell phone stipend
Sales training program
Paid vacation
Personal days
Group RRSP with employer contributions
Group insurance plan
Telemedicine services
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Medical Devices
Sterilization
Decontamination
Infection Prevention
Capital Equipment
Consumables
B2B Sales
Territory Management
GPO
Distributor Relations
Healthcare
Consultative Selling
Market Share
Business Planning
Clinical Applications
MDRD
Endoscopy
Operating Room
Customer Retention

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