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Client Advisor
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- Part-time
· A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
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STERIS Canada Sales ULC (Canada Sales)

Installer

Truro, NS, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary

Are you someone who enjoys working with your hands, solving technical challenges, and seeing the direct impact of your work? As an Installer, you will play a key role in bringing critical healthcare and life sciences equipment to life, helping customers create safer environments for patients and healthcare professionals.

In this field-based role, you will work under the direction of the Installation Project Manager to deliver complete equipment installations from delivery through final commissioning. Working closely with project managers, contractors, and customers, you will ensure each installation is completed safely, efficiently, and to the highest quality standards. From verifying site readiness and assembling equipment to connecting utilities, testing systems, and completing final inspections, you will be responsible for every stage of the installation process. You will also provide exceptional customer service while ensuring all work is completed in accordance with project plans, specifications, regulatory requirements, and company standards.

Please note that this is a safety-sensitive position. This is a full-time, permanent role based in Truro, NS, requiring travel approximately 50% of the time throughout Atlantic Canada and, occasionally, across Canada based on business needs. This position involves physically demanding work, including regularly lifting and moving equipment weighing up to 110 lbs (50 kg). The successful candidate must also be comfortable standing, walking, bending, kneeling, and climbing for extended periods.

If you enjoy working independently, tackling technical challenges in the field, and seeing the results of your work firsthand, this is an excellent opportunity to build a rewarding career with a global leader in healthcare and life sciences solutions.

What You'll do as an Installer

Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules;
Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site;
Verify that equipment delivered to the customer matches the order. If the order does not match, contact Installation Project Manager for direction;
Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit;
Complete service documentation electronically;
Test unit with live utilities and initiate a basic cycle to verify the integrity of the installation work performed;
Provide daily email updates to keep all parties informed and ensure timely in-service, hand off to local technicians, and customer satisfaction;
Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site;
Maintains courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures;
Maintain tools. Submit an annual inventory to assigned manager;
Maintain an installation materials inventory (consumable products) in line with scheduled installation activity;
Perform other duties as assigned.

The Experience, Skills and Abilities Needed

Required

Associate's degree in mechanical, construction or related installation content, plus one year of related experience. In lieu of degree, High School Diploma/GED with a minimum of five years of related work experience, which may include vocational/apprenticeship/company training program;
Valid Driver’s license required;
Proficiency in computers and Windows software;
Fluent in English;
Excellent interpersonal and Customer communication skills (verbal and written);
Strong organizational and problem-solving skills;
Ability to work as a team and independently without supervision.

Preferred

Completion of mechanical, electrical, or electronic technical school training;
General knowledge of city, state, and federal mechanical and electrical codes;
Ability to read and understand blueprints.

What we offer

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

Base Salary + Incentive Compensation Program
Company Provided Vehicle + Cell Phone + Laptop
Excellent Healthcare Benefits
3 weeks paid vacation per year + company holidays based on Province
RRSP matching program
Parental Leave
Opportunities for advancement in a stable long-term career
Hands-on Training Program
Additional Add-On Benefits/Discounts

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.

STERIS strives to be an Equal Opportunity Employer.

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More about this job

Responsibilities

The Installer is responsible for the end-to-end installation, commissioning, and testing of healthcare and life sciences equipment at customer sites. They must collaborate with project managers and contractors to ensure all work meets safety, regulatory, and quality standards.

Requirements

Candidates must have an associate degree in a technical field with one year of experience, or a high school diploma with at least five years of relevant experience. A valid driver's license and the ability to perform physically demanding work are required.

Skills

Mechanical installation
Equipment assembly
Technical troubleshooting
Customer service
Blueprint reading
Electrical systems
Electronic systems
Problem-solving
Communication
Organizational skills
Computer proficiency
Windows software
Safety protocols
Inventory management
Field service

Benefits

Base salary
Incentive compensation program
Company provided vehicle
Cell phone
Laptop
Healthcare benefits
Paid vacation
RRSP matching program
Parental leave
Hands-on training program

Visa sponsorship

Not detected in the job text

Keywords

Installer
Healthcare equipment
Life sciences
Field-based
Installation
Commissioning
Mechanical
Electrical
Blueprints
Safety-sensitive
Inventory
Technical training
Customer satisfaction
Windows
Preventive maintenance
Infection prevention
Construction
Utilities
Service documentation
Quality standards

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