IT Site Manager - Infrastructure & Operations

Position Summary

As an IT Site Manager, you will play a critical leadership role in ensuring technology enables the success of our manufacturing and business operations. You will lead a local IT team, oversee infrastructure and systems that support day-to-day operations, drive technology projects, and act as a trusted partner between site leadership and corporate IT teams. You will also write product requirement documents, lead implementation, and track development timelines, negotiate feature sets with the development leads and product vendors.

This is an exciting opportunity for a hands-on technology leader who enjoys solving complex challenges, leading teams, and delivering innovative solutions in a fast-paced manufacturing environment.

• Location: Beauport, QC
• Contract: Full-Time/Permanent - Hybrid (3 days a week on-site)
  
  

What You'll do as an IT Site Manager at STERIS

Lead and Develop IT Operations

• Manage and mentor a team of IT professionals responsible for supporting business applications, infrastructure, and end-user technology.
• Drive employee engagement, performance, coaching, and professional development.
• Ensure reliable and secure IT operations that support business continuity.
  
  

Deliver Strategic Technology Projects

• Lead the implementation of major IT initiatives, including system upgrades, new technology deployments, facility expansions, and relocation projects.
• Partner with business stakeholders to identify opportunities to improve operational efficiency through technology.
• Manage project timelines, resources, risks, and budgets to ensure successful delivery.
  
  

Oversee Infrastructure and Systems

• Support and maintain server, storage, networking, cloud, communications, and end-user computing environments.
• Ensure systems comply with corporate security standards and best practices.
• Coordinate incident response activities and support business-critical issue resolution.
  
  

Manage Vendor Relationships and Budgets

• Evaluate, negotiate, and manage external technology vendors and service providers.
• Review and approve purchases of hardware, software, and technology services.
• Contribute to annual budget planning and financial management activities.
  
  

Support Manufacturing Excellence

• Partner with operations teams to ensure technology solutions support manufacturing and production processes.
• Identify and implement opportunities for continuous improvement and operational efficiency.
• Promote compliance with quality and regulatory requirements.
  
  

Required

The Experience, Skills and Abilities Needed

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum of 8 years of leadership experience managing technical teams, projects, or key technology initiatives.
• 10+ years of experience in systems administration, IT infrastructure, or a related technical role.
• 5+ years leading IT resources, technology projects, or operational support teams.
• Proven experience successfully managing large-scale technology implementations.
• Strong verbal and written communication skills with the ability to communicate effectively with both technical and non-technical audiences.
• Successful candidates will have experience across multiple technology disciplines, including:
• Microsoft: Windows 10, Microsoft Office, Internet Explorer, Group Management, File Services, Printing;
• Hardware: A+ Technician\Client Hardware, Laptops, desktops, workstations, thin clients and mobile devices, Local and network printers, Scanners, and other peripherals, Servers, Router & Local Storage;
• Microsoft: System Center Configuration Manager (OSD, Package\Application Deployment), SharePoint, Exchange, Office 365, Intune, Hyper- V;
• Security: i. End-Point protection (A\V and Hard drive Encryption), ePO, CrowdStrike;
• Dell: Client Computing Hardware platforms;
• Citrix: XenApp Online Plugin / Receiver;
• Checkpoint: VPN client; SSL Connectivity;
• Mobile Device Management: MobileIron; Andr.
  

Preferred

• Experience supporting manufacturing, production, or industrial environments.
• Knowledge of Lean Manufacturing principles and continuous improvement methodologies.
• Microsoft certifications such as Microsoft Certified Systems Engineer (MCSE) or equivalent technical certifications.
• Experience working with enterprise infrastructure, networking, cloud platforms, and cybersecurity technologies.
  
  

What STERIS Offers

At STERIS, we offer a stimulating work environment with real opportunities for advancement! STERIS is a well-established company operating in the medical equipment field, specifically in decontamination, sterilization, and other infection prevention technologies. This field directly impacts people’s health, which is why we make sure to surround ourselves with a rigorous team that adheres to the highest quality standards.

What We Offer

• Competitive compensation;
• A range of employee benefits, including:
• A comprehensive and flexible group insurance plan – offering various options and approximately 90% covered by STERIS. This plan includes prescription drug coverage, vision care, paramedical services, and dental care;
• Telemedicine services;
• An Employee Assistance Program (EAP);
• A bank of personal days (5 days);
• A schedule of 12 holidays (including 8 statutory holidays);
• A day off on your work anniversary;
• A group RRSP with employer contributions from STERIS, up to 3% of annual salary;
• A corporate bonus program;
• Typical workweek: Monday to Friday, 40hours a week;
• An experienced and multidisciplinary team;
• A safe environment at the forefront of continuous improvement.
  

This position requires knowledge of English due to the nature of the duties involved, including regular communications outside the province of Quebec, training, email communications, and frequent meetings and interactions with English-only employees. The employer has taken all reasonable steps to avoid imposing this language requirement, in accordance with the Charter of the French Language.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.

STERIS strives to be an Equal Opportunity Employer.