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Sterling Crane

Branch Administrator (Calgary, AB)

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Listed closing date: Oct 31, 2026
Experience: 1-3 years administrative experience in related industry.
Working hours: 40hours/week
Posting language: English
Posted: Nov 9, 2026

Original job description

Sterling Crane Canada

As a part of the global industrial organization Marmon Holdings - which is backed by Berkshire Hathaway - you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Sterling Crane is looking for two motivated and detail-oriented Branch Administrators who will perform a wide range of business support activities required for efficient branch operations in accordance with Standard Operating Procedures and customer requirements. Key activities of this role include quote and order management, invoicing and customer account management, billing and labor hours processing, customer service and vendor management.

If you are ready to lift your career to new heights, please read and apply to the job posting below!

Location: On-site in branch, 313 Exploration Avenue SE Calgary, AB T3S 0A2, Canada.

Working Hours: 8:00 AM to 5:00PM MST, Monday to Friday (40hours/week).

Travel Requirement: Some travel may be required, as needed by business (i.e. vacation coverage, project work with extended hours, etc.).

Reporting To The Branch Manager, The Branch Administrator

Key Responsibilities (including but not limited to…)

Act as Fleet Cost & Care (FCC) Facilitators within Branch Administrative processes.
Oversee Administrative processes for the Calgary region as related to time entry and related application of union collective agreement clauses, onboarding/offboarding, various accounting duties including month-end reconciliation.
Client invoicing inclusive of third-party portal billing, daily costing reporting and payment certifications and aging receivables management.
Process supplier payables and ensure recharges are completed.
Onboarding and offboarding employees and temporary workers, such as assisting in setting up new employee training, assisting with hardware/software requests, arranging safety orientation, review of employee handbooks.
Booking hotels and travel arrangements for hourly workers.
Some event management (employee events, venue booking, food).
Act as the first line of customer service for Branch operations by answering phones, receive shipments and mail, coordinating with couriers, etc.
Create and supply reports as necessary to Management staff.
Document control, auditing and other administrative tasks as required.

Qualifications

High School Diploma (or equivalent) required.
1-3 years administrative experience in related industry.
Experience with unionized payroll environments, Fleet Cost & Care (FCC), or other ERP systems preferred.
Strong Customer Service skills with the ability to speak fluently with customers under pressure.
Solid work ethic and able to work additional hours as needed
Proficiency inf Microsoft Excel, Microsoft Word, Microsoft Outlook, and Microsoft Power-Point.
Ability to prioritize work and communicate effectively with multiple departments.
Good communication skills; Must be comfortable engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills.
Ability to assess multiple tasks and develop a plan to complete them in a timely manner.

CLOSING DATE: October 31st, 2026.

Important

As a security sensitive position, it is a condition of employment that candidates successfully pass pre-employment testing that may include a pre-employment criminal background check.
We thank all applicants for their interest; however, only candidates who are shortlisted will be contacted.

Why Join Us?

As a Sterling Crane employee, you’re helping build the businesses, communities, and infrastructure of society, safely. Our growing mobile crane fleet is front and center across Canadian skylines - taking care of the heavy lifting for industrial clients in oil and gas, energy, construction, and civil infrastructure. Our fleet is also involved in sustainability projects across the country, from wind energy to environmental preservation.

We’re empowering our people to lift their careers to new heights every day. Take control of your future through our comprehensive training, continuous learning, and professional development pathways. As a member of our team, you’ll be working with like-minded professionals focused on making a lasting impact through collaboration, having fun, and working with integrity.

Our Business

At Sterling Crane, we pride ourselves on “lifting the weight off of your shoulders, safely;” a mission we have pursued with our clients and staff for over 70 years in Canada. We also pride ourselves on being part of the global industrial organization Marmon Holdings – which is backed by Berkshire Hathaway. With the support of Marmon, we are achieving our mission while doing things that matter, leading at every level and winning a better way - everyday. Join us!

Learn more about Sterling Crane: Crane Rental and Services - 27 Locations throughout Canada and the USA (sterlingcrane.com).

Learn more about Marmon: Marmon Holdings | Engineering Solutions for Global Challenges.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

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More about this job

Responsibilities

Support efficient branch operations by managing quotes and orders, customer invoicing and accounts, billing and labor hours, supplier payables, and administrative accounting processes. Coordinate employee onboarding and travel, provide front-line customer service, prepare management reports, and handle document control and other branch administration.

Requirements

A high school diploma or equivalent and 1–3 years of administrative experience in a related industry are required. Candidates should have strong customer service, communication, organization, and prioritization skills, proficiency with Microsoft Office, and preferably experience with unionized payroll, Fleet Cost & Care, or another ERP system.

Skills

Administrative Support
Customer Service
Quote and Order Management
Invoicing
Customer Account Management
Billing
Labor Hours Processing
Union Payroll
Time Entry
Fleet Cost & Care
ERP Systems
Accounts Payable
Month-End Reconciliation
Microsoft Excel
Microsoft Word
Microsoft Outlook

Visa sponsorship

Not detected in the job text

Keywords

Branch Administration
Standard Operating Procedures
Quote Management
Order Management
Customer Invoicing
Third-Party Portal Billing
Customer Accounts
Aging Receivables
Daily Costing Reports
Payment Certifications
Supplier Payables
Recharges
Union Collective Agreements
Time Entry
Unionized Payroll
Fleet Cost & Care
ERP Systems
Month-End Reconciliation
Employee Onboarding
Employee Offboarding
Safety Orientation
Travel Arrangements
Vendor Management
Document Control
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Crane Rental
Construction

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