Find work in Canada.

317,648 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
Social Worker - BSW
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Reporting to the Manager of Social Work, the Social Worker provides clinical Social Work services to residents, patients and their families; participates in an interdisciplinary team;…
Added 1 min ago
Health Care Aide - Concordia Place Relief Pool
Shared Health-Soins Communs
Winnipeg, MB
Full-time
…River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health…
Added 1 min ago
Unit Clerk - Ambulatory Care
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Reporting to the Manager Health Services, or Nurse In-Charge and working as part of a multidisciplinary team, the incumbent receives patients to clinic/unit and ensures appropriate…
Added 1 min ago
Rehabilitation Assistant
Shared Health-Soins Communs
Winnipeg, MB
Full-time
…River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health…
Added 1 min ago
Unit Clerk - Ambulatory Care
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Reporting to the Manager Health Services, or Nurse In-Charge and working as part of a multidisciplinary team, the incumbent receives patients to clinic/unit and ensures appropriate…
Added 1 min ago
Unit Clerk - Ambulatory Care
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Reporting to the Manager Health Services, or Nurse In-Charge and working as part of a multidisciplinary team, the incumbent receives patients to clinic/unit and ensures appropriate…
Added 1 min ago
General Duty Nurse (N2) - Ambulatory Care - Urology Clinic & Procedures
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 min ago
RN/RPN, CRESST
Fraser Health Authority
Surrey, BC
$41.42 to $59.52 CAD / hour
Full-time
Ensures that steps are taken to keep at risk clients safe, and ensure compliance with the Community Care Facility Act and Adult Care Regulations, by reporting, as required, AWOL clients to…
Added 1 min ago
Registered Nurse, Medicine - PICC - Abbotsford Regional Hospital and Cancer Centre
Fraser Health Authority
Abbotsford, BC
$41.42 to $59.52 CAD / hour
Other
Provides feedback to the Manager/delegate regarding the effectiveness of patient care programs, policy/c
Added 16 mins ago
Compliance Manager - Wealth Management
Royal Bank of Canada
Toronto, ON
Full-time
…communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for…
Added 16 mins ago
Senior Market and Trading Specialist
Royal Bank of Canada
Vancouver, BC
Full-time
…provide advanced technical support to the Senior Portfolio Manager. The ideal candidate will have at least 10 years of experience in a similar role or a high degree of experience in the…
Added 31 mins ago
Field Communications Manager
Yemen ShortList
Aden
Contract
The purpose of the Field Communications Manager (FCM) is to define, oversee and implement communications strategies in direct support of MSF's medical humanitarian programmes and social…
Added 31 mins ago
Spring 2027 PR and Social Media Internship Program
J/PR
New Denver, BC
Internship
…media engagement, influencer relations, client brainstorming, community management, creative writing, and collaboration and networking with professionals. This experience requires…
Added 31 mins ago
Architectural Projects Coordinator
York Region (The Regional Municipality of York)
Newmarket, ON
Contract
Reporting to the Project Manager, Housing Services, is responsible for providing technical expertise in the planning, design, implementation and project management of residential building…
Added 31 mins ago
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Markham, ON
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 31 mins ago
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Markham, ON
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 31 mins ago
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Markham, ON
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 31 mins ago
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Markham, ON
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 46 mins ago
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
Internship
…and spa. There are wonderful elementary schools with music programs and French immersion, as well as several day cares and beautiful parks with playgrounds. For a small town, 100 Mile House…
Added 46 mins ago
Dietitian I
Alberta Health Services
Brooks, AB
Full-time
…centre between Calgary and Medicine Hat and the second largest community in southeastern Alberta. Brooks is a very unique and beautiful place to live. Nicknamed The City of 100 Hellos,…
Added 46 mins ago
Administrative Support III
Alberta Health Services
Vermilion, AB
Part-time
…working opportunity. Reporting to the CAS Area Coordinator/Manager, this position supports community health programs operating at the Community Health Centre by: maintaining client records,…
Added 1 hour ago
Payroll Technician
City of North Vancouver
North Vancouver, BC
Full-time
Reporting to the Manager, Payroll, you will be responsible for coordinating payroll processing. This involves ensuring the accuracy and timeliness of bi-weekly payrolls; reviewing,…
Added 1 hour ago
Land and Resource Coordinator
Amrize
Winnipeg, MB · Saskatoon, SK
…Resource Coordinator will work closely with the Land and Resource Manager and cross-functional teams and gain experience in land management, resource development, permitting, strategic…
Added 2 hours ago
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
Full-time
…including an autoclave. A great office staff including Office Manager, 2 MOA’s and a Receptionist will help you settle in, and support your administrative…
Added 2 hours ago
Change Manager
Raymond James
Vancouver, BC
Full-time
We are seeking an experienced Change Manager to join our PMO to lead and advance our organizational change management (OCM) capability while delivering measurable adoption outcomes across…

Steve Marshall Group

Automotive Fixed Operations Manager

Campbell River, BC, Canada

Pay: $80,000 to $125,000 CAD / year
Job type: Full-time
Experience: Minimum 3–5 years of experience in an automotive service management or supervisory role.
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

At Island Owl Mazda, we do things differently - with creativity, energy, and a genuine sense of fun that sets us apart. We’ve built a loyal following in Campbell River by focusing on people first: our guests, our team, and our community.

Our culture is fast-paced, collaborative, and family-oriented. We take our work seriously, but not ourselves - balancing high standards, continuous improvement, and accountability with laughter, innovation, and pride in what we do every day.

As a Fixed Operations Manager, you’ll play a key leadership role in bringing Mazda’s “Feel Alive” philosophy to life in our parts and service department. From delivering exceptional guest experiences and developing a high-performing team, to maintaining strong operational controls and KPIs, you’ll help ensure every visit reflects the care, quality, and integrity Island Owl Mazda is known for.

We’re deeply connected to the Campbell River community and believe success is built through teamwork, trust, and celebrating both the big wins and the small moments along the way. If you’re a hands-on leader who thrives in a positive, people-first environment and takes pride in running an exceptional service operation, Island Owl Mazda is the place for you.

Why Work With Us

At Island Owl Mazda, we believe great results begin with a supported, recognized, and connected team. As part of the Steve Marshall Group, you’ll benefit from the strength and stability of an established automotive group while working in a collaborative, community-focused dealership.

What we offer:

Comprehensive medical and dental benefits
Relocation support available for the right candidate
Recognition at our annual Sales Awards Gala for our top performers
The opportunity to earn our prestigious Golden Wrench Award
The support and resources of the Steve Marshall Group
Monthly staff events that bring our team together
A positive, team-oriented workplace that values leadership, development, and exceptional customer service

Role Summary:

The Fixed Operations Manager oversees the daily operations of the dealership’s parts and service departments, ensuring efficient workflows, exceptional customer service, and the achievement of department profitability goals. This role involves leading and developing the parts and service teams, maintaining high operational standards, and fostering strong customer and employee relationships. The ideal candidate is a dynamic leader who balances business acumen with a customer-first mindset.

Key Responsibilities:

Lead, mentor, and develop the Fixed Operations team, including service advisors, technicians, apprentices, parts personnel, and support staff.
Oversee the daily operations of the Service and Parts departments, ensuring productivity, efficiency, profitability, and compliance with Island Owl Mazda and Mazda Canada standards.
Establish departmental goals, budgets, and performance expectations, and regularly review results with dealership leadership.
Monitor and manage key performance indicators, including customer satisfaction, customer retention, labour sales, effective labour rate, technician productivity and efficiency, parts sales, gross profit, inventory turnover, and departmental profitability.
Develop and implement strategies to increase service and parts revenue, control expenses, improve operational performance, and support the dealership’s overall financial objectives.
Foster a customer-focused culture by ensuring prompt, transparent, professional, and consistent communication throughout the service and repair process.
Ensure customers receive a high-quality ownership experience that supports customer loyalty, retention, and the Island Owl Mazda brand.
Collaborate with Sales, Finance, Administration, and other dealership departments to support vehicle deliveries, reconditioning, internal repairs, accessory installations, and seamless dealership operations.
Oversee service appointment scheduling, repair-order flow, shop loading, and workload distribution to maximize technician productivity and minimize customer wait times and operational downtime.
Ensure repair orders, estimates, warranty claims, internal work orders, parts transactions, and customer invoices are completed accurately, efficiently, and in accordance with dealership and manufacturer requirements.
Maintain strong warranty-administration practices and ensure compliance with Mazda Canada policies, procedures, documentation requirements, and audit standards.
Oversee parts inventory management, including purchasing, stocking levels, special orders, obsolescence, inventory accuracy, and loss prevention.
Ensure appropriate staffing levels and participate in the recruitment, onboarding, performance management, and retention of Fixed Operations employees.
Identify training needs and support ongoing technical, product, leadership, and customer-service development for Fixed Operations employees.
Conduct regular department meetings, provide coaching and performance feedback, and promote accountability, collaboration, and continuous improvement.
Handle escalated customer concerns professionally and promptly, using a fair and solution-focused approach while protecting the dealership’s customer relationships and business interests.
Review customer feedback and performance trends, identify opportunities for improvement, and implement processes that strengthen service quality and customer satisfaction.
Build and maintain positive working relationships with Mazda Canada representatives, suppliers, vendors, and other business partners.
Ensure compliance with applicable employment standards, occupational health and safety requirements, environmental regulations, dealership policies, and industry best practices.
Maintain clean, organized, professional, and safe Service and Parts work areas, ensuring tools, equipment, and dealership property are properly maintained.
Prepare and review departmental reports, forecasts, budgets, and financial statements, investigating performance variances and taking appropriate corrective action.
Support dealership marketing and customer-retention initiatives, including seasonal service campaigns, maintenance reminders, accessories, and service promotions.
Stay informed of Mazda products, technology, warranty programs, service procedures, recalls, campaigns, and industry developments relevant to Fixed Operations.
Perform other duties as required to support the effective operation and continued success of Island Owl Mazda.

Qualifications & Requirements:

High school diploma or equivalent required; post-secondary education in business or automotive management is an asset.
Minimum 3–5 years of experience in an automotive service management or supervisory role.
Strong technical knowledge of vehicle systems, repairs, and maintenance practices.
Proven leadership skills with the ability to coach, motivate, and inspire a team.
Excellent communication, interpersonal, and conflict-resolution skills.
Proficiency with dealership management software (DMS), scheduling tools, and Microsoft Office Suite.
Strong business acumen with the ability to analyze financial reports and drive profitability.
Valid driver’s license with a clean driving record.

If you believe you’d be a great fit for the Fixed Operations Manager role and our team at Island Owl Mazda, we’d love to hear from you. Please submit your resume for consideration. We sincerely thank all applicants for their interest; however, only those selected for an interview will be contacted.

Island Owl Mazda is proud to be an equal opportunity employer. We are committed to creating a workplace that is inclusive, respectful, and welcoming to everyone.

We believe diverse perspectives strengthen our team and enhance the experience we deliver to our guests. We are dedicated to fostering an environment where every employee feels valued, supported, and empowered to succeed.

If you require an accommodation at any stage of the selection process, please let us know. We will work with you to ensure your needs are met in accordance with applicable legislation.

#Indeed123

Monday to Friday

Apply About employer

More about this job

Responsibilities

The Fixed Operations Manager oversees daily parts and service department operations to ensure profitability, efficiency, and high-quality customer service. This role involves leading and mentoring staff while maintaining compliance with manufacturer standards and dealership financial objectives.

Requirements

Candidates must have a high school diploma and 3–5 years of experience in an automotive service management or supervisory role. Strong leadership, financial acumen, and proficiency with dealership management software are essential for success in this position.

Skills

Leadership
Automotive service management
Financial analysis
Customer service
Team development
Inventory management
Conflict resolution
Operational controls
Warranty administration
KPI management
Communication
Strategic planning
Performance management
Technical knowledge
DMS proficiency

Benefits

Comprehensive medical and dental benefits
Relocation support
Sales awards gala
Golden wrench award
Monthly staff events

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fixed Operations
Dealership
Service Department
Parts Department
KPIs
Profitability
Warranty Administration
Inventory Management
DMS
Microsoft Office
Customer Retention
Labour Sales
Technician Productivity
Mazda Canada
Leadership
Mentorship
Budgeting
Financial Reporting
Operational Standards
Conflict Resolution
Recruitment
Performance Management
Compliance
Health and Safety

Report this job