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Personal Lines Customer Service Representative
Impact Recruitment
Toronto, ON · North York, ON
- Full-time
…passionate and experienced Personal Lines Customer Service Representative to become a vital part of their in-office…
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Portfolio Administrator
Aviso
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
…Credential's Separately Managed Account (SMA) programs and support of other investment management…
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LH
2600002866 - Crisis Secondary - Crisis Support Worker
Lakeridge Health
ON · Durham, ON
- Internship
…accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all…
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2600002864 - Crisis Secondary - Crisis Support Worker
Lakeridge Health
ON · Durham, ON
- Internship
…accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all…
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2600002857 - Registered Nurse
Lakeridge Health
Oshawa, ON
- Internship
…accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all…
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Assessor Coordinator Degree Senior
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Department: Community Health Services Administration - Program Integration
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Addiction Counsellor
HealthCareersInSask.ca
Estevan, SK
- Full-time
Job Description: The incumbent will provide clinical addiction services to a primarily adult population however as necessary and appropriate, they may provide services to youth as well. The…
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Registration Clerk
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Department: Registration and Information Services
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Phlebotomist
HealthCareersInSask.ca
Regina, SK
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
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Respiratory Therapist Diploma
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Department: Acute&Critical Care Respiratory Services
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Registration Clerk
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Department: Registration and Information Services
Added just now
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Registration Clerk
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Department: Registration and Information Services
Added just now
H
Addiction Counsellor
HealthCareersInSask.ca
Estevan, SK
- Full-time
Job Description: The incumbent will provide clinical addiction services to a primarily adult population however as necessary and appropriate, they may provide services to youth as well. The…
Added just now
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Physical Therapist Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
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Registration Clerk
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Department: Registration and Information Services
Added just now
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Supported Independent Living - Support Worker - 2026
St.Amant
Winnipeg, MB
- $17.92 to $21.94 CAD / hour
- Part-time
Support Workers are responsible for the delivery of services and supports to people with developmental disabilities and/or autism within a community setting. The Support Worker provides…
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Manager, GCEC & VA SSI Supervision
Scotiabank
Toronto, ON
Overseeing the quality and accuracy of supervision activities and case submissions, providing feedback, coaching and support to promote timely, accurate and first-time-correct outcomes.
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Wealth Management Intern (Student/New Grad)
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC
As a Wealth Management Intern (Student/New Grad Position), you will support the sales team by providing activity management and case support to ensure the right follow up and coordination…
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Registered Nurse
Winnipeg Regional Health Authority
Emerson, MB
The Registered Nurse (RN)/Registered Psychiatric Nurse (RPN) applies the nursing process to support clients/residents/patients in achieving and maintaining their optimum level of health…
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Route Service Representative (4-Day Workweek)
Cintas
Quebec, QC
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 15 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The incumbent is the Trauma team’s contact, support and resource person when dealing with the Research Ethics Board, industry partners, hospital services, etc..
Added 15 mins ago
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Property Representative 1 - Distribution Acquisitions
BC Hydro
Vancouver, BC
- Full-time
The Distribution Acquisitions Services (DAS) team within the Properties team provides expertise in the acquisition of property rights in support of BC Hydro’s distribution electrical…
Added 15 mins ago
SC
Member Service Representative II
Sunrise Credit Union
Deloraine, MB
- Full-time
…responds to member client inquiries on all branch products and services and identifies opportunities to cross sell or refer sales opportunities to other…
Added 15 mins ago
SC
Member Service Representative III
Sunrise Credit Union
Strathclair, MB
- Full-time
…the full range of deposit and investment products and sundry services. Acts as a liaison between member clients and various credit union departments (i.e., loans, accounting) and is the…
Added 15 mins ago
AG
Senior Mill Projects Engineer
Artemis Gold - Blackwater Project
BC
- Other
…direction, work priorities, project oversight, and day-to-day support to the Mill Projects Engineer.• Review the progress of assigned projects and ensure emerging technical, commercial,…

Stingray

Customer Support Specialist

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: Over 2 years of professional experience in customer service, with a preference for experience in a technical support role (B2B experience is a plus);
Posting language: English
Posted: Oct 27, 2026

Original job description

At Stingray, creativity, collaboration, and cutting-edge technology are the pillars of our DNA. Keen on joining a team of tech-savvy music lovers in a stimulating and fun work environment?

Our Customer Support team is currently seeking a Customer Support Specialist who will impress Stingray Business clients by swiftly addressing queries and resolving Level 1 technical issues in a friendly yet professional manner.

If you are a dedicated professional who is solution-oriented and eager to make your mark with an industry leader, we want to meet you!

Please note that the department operates from 8 AM to 8 PM Eastern Time on weekdays, and from 9 AM to 5 PM Eastern Time on weekends and holidays. You will be required to work weekends (on rotation) and on certain holidays.

Your day-to-day

Handle first level support calls and e-mails from commercial clients, providing timely and effective solutions;
Guide clients through various technical tasks related to audio, music, and digital signage systems;
Deliver a dynamic and personalized multichannel customer experience (phone and email), ensuring that Service Level Agreements are met and maintained;
Create work orders for service visits, product shipments, etc.;
Coordinate customers’ service requirements with other appropriate departments as necessary;
Communicate solutions, successes, and opportunities to enhance our services, processes, and client improvement requests;
Assist with managing seasonal-related requests (Holiday programming/custom messaging).

Your Qualifications

Over 2 years of professional experience in customer service, with a preference for experience in a technical support role (B2B experience is a plus);
Written and spoken proficiency in both French and English;
Solution-oriented and an ambassador of change management;
Committed to continuous improvement and learning opportunities;
Creative thinker who can think outside the box;
Strong empathetic team player with the ability to multitask effectively.

Life at Stingray

A cool office in Montreal with the flexibility to work from home on Fridays
Stingray café with breakfasts, lunches and snacks offered every day
A subsidy for your OPUS card to make your commutes easier
Shares purchase plan (with a contribution from Stingray)
Full access to the Dialogue virtual healthcare platform
Free fitness classes offered weekly
Access to private consultations on nutrition and wellness
Free language classes, training and access to the latest AI technologies and platforms to boost your productivity and creativity
Summer hours
Milestones celebrated with our loyalty program
5@7 and vibrant social events
And much more!

Montreal-based Stingray Group is a leading music, media and technology company with over 1,200 employees worldwide. Our offices are located in the Old Port of Montreal just minutes from the Lachine Canal bike path, a prime location for picnics or a jog at lunch time.

Stingray supports the principles of Employment Equity and is committed to ensuring our workforce is representative of the communities we serve and in which we operate. Women, Aboriginal peoples, persons with disabilities and visible minorities are encouraged to apply and to self-identify so we can work towards full representation of those groups within our company.

Not the job for you? Go to jobs.stingray.com to consult other available positions and learn more about Stingray, we’re always on the lookout for new talent.

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More about this job

Responsibilities

Provide first-level technical support to commercial clients by phone and email, resolving issues related to audio, music, and digital signage while meeting service-level agreements. Create work orders, coordinate service needs with other departments, and communicate client feedback and opportunities to improve services and processes.

Requirements

Applicants need more than two years of customer service experience; technical support experience is preferred, and B2B experience is an asset. Written and spoken proficiency in French and English is required, along with a solution-oriented approach, adaptability, continuous learning, creativity, empathy, teamwork, and effective multitasking.

Skills

Customer Service
Technical Support
Level 1 Troubleshooting
B2B Client Support
Phone and Email Support
Audio Systems Support
Music Systems Support
Digital Signage Support
Work Order Creation
Cross-Department Coordination
Written Communication
Verbal Communication
Empathy
Multitasking
Continuous Improvement

Benefits

Flexible Work From Home on Fridays
Café Meals and Snacks
Public Transit Subsidy
Employee Share Purchase Plan
Virtual Healthcare
Fitness Classes
Nutrition and Wellness Consultations
Language Classes
Training and Access to AI Technologies
Summer Hours
Loyalty Program
Social Events

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Customer Service
Level 1 Technical Support
B2B
Commercial Clients
Audio Systems
Music Systems
Digital Signage
Phone Support
Email Support
Multichannel Customer Experience
Service Level Agreements
Work Orders
Service Visits
Product Shipments
Cross-Department Coordination
Holiday Programming
Custom Messaging
French
English
Change Management
Continuous Improvement
Technical Troubleshooting

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