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Added 3 mins ago
Digital Marketing and Business Instructor
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Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
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Added 2 hours ago
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Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
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- Full-time
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…providing front-line support across the customer journey, including digital and portal navigation, policy administration, credit, billing, claims support, onboarding and general product and…
Added 2 hours ago
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Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
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Manager, Customer Care Team - EN 936
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Manager, Customer Care Team - EN 936
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Toronto, ON
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Manager, Customer Care Team - EN 936
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Added 3 hours ago
S
Manager, Content strategy and Operations
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- Full-time
Reporting to the Creative Director and working closely with Sales, Operations, and our creative teams, the Manager, Content Strategy & Operations will play a key role in developing content…
Added 3 hours ago
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Stingray

Manager, Content strategy and Operations

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

At Stingray, creativity, collaboration, and innovative technology are at the core of our DNA. Are you ready to rock your career by joining a fast-growing company and a team of music enthusiasts in a stimulating and fun work environment?

Reporting to the Creative Director and working closely with Sales, Operations, and our creative teams, the Manager, Content Strategy & Operations will play a key role in developing content strategies, managing client projects, and supporting the day-to-day delivery of digital signage content across our client networks.

This role combines creative thinking, client engagement, project management, and hands-on digital signage content management. You’ll help shape engaging content experiences, develop creative presentations and proposals, oversee content scheduling and dynamic content development, and contribute to improving the processes that help our teams deliver exceptional work.

We’re looking for someone who can think strategically, manage multiple priorities, build strong client relationships, and roll up their sleeves to get things done.

Please note that this position can be based either in Montréal or Toronto. We welcome applications from candidates interested in either location.

Your day-to-day

Project management

Lead, coach and support members of the Content team, creating clear ownership, priorities and accountability across projects.
Oversee day-to-day workflow and resource planning, helping balance priorities, timelines and team capacity.
Oversee day-to-day workflow and resource planning, helping balance priorities, timelines and team capacity.
Act as the main liaison between clients, sales, network ops, and internal creative teams.
Lead and manage content projects from kickoff through delivery, ensuring timelines and expectations are met.
Ensure alignment across stakeholders and maintain strong communication throughout project lifecycles.
Proactively identify risks, solve problems, and keep projects moving forward efficiently.
Collaborate with developers/technical teams where needed.

Content Strategy

Partner with the Creative Director to develop content strategies for digital signage networks across retail, financial services, restaurants, entertainment, and other industries.
Contribute to content planning and strategy for digital signage and campaigns.
Build creative pitches to support sales team and participate in client meetings
Support brainstorming sessions and contribute to creative concepts and campaign ideas.

Content Management

Oversee content management for key accounts, including planning, scheduling, deployment and ongoing content governance.
Support and, where required, directly manage content scheduling within digital signage platforms; experience with Navori or other CMS is a strong asset.
Ensure scheduled content is accurate, current, properly prioritized and aligned with campaign objectives and client requirements.
Establish strong quality-control and approval practices across content scheduling and deployment.
Act as a trusted advisor to clients on digital signage content management, scheduling best practices and operational considerations.
Publish and manage content across multiple CMS platforms, including environments where a single client operates across more than one platform.
Train clients and internal teams on CMS workflows, publishing processes and content-management best practices.
Manage increased deployment requirements across multiple client locations and platforms while maintaining quality and consistency.

Your Qualifications

4–6+ years of experience in project management, content strategy, account management, or a related field.
A minimum of 2 years of direct people management experience is required, including experience leading, coaching, and developing team members.
Experience working with sales teams and contributing to client presentations and pitches.
Strong understanding of content strategy, storytelling, and digital experiences.
Skilled in Adobe Creative Suite (After Effects, Illustrator, Photoshop, Premiere)
Experience in digital signage or OOH environments an asset.
Strong presentation design skills (PowerPoint/Keynote).
Familiarity with content scheduling systems or signage platforms is an asset.
Experience supporting or contributing to creative strategy.
Strong organizational skills; able to juggle multiple projects.
Professional communication and a solutions-first mindset.
Maintain a high level of attention to detail and quality control throughout the design process.

Life at Stingray

A cool office in Montreal with the flexibility to work from home on Fridays
Stingray café with breakfasts, lunches and snacks offered every day
A subsidy for your OPUS card to make your commutes easier
Shares purchase plan (with a contribution from Stingray)
Full access to the Dialogue virtual healthcare platform
Free fitness classes offered weekly
Access to private consultations on nutrition and wellness
Free language classes, training and access to the latest AI technologies and platforms to boost your productivity and creativity
Summer hours
Milestones celebrated with our loyalty program
5@7 and vibrant social events
And much more!

We leverage AI‑supported tools to assist with the initial review of applications. These tools do not replace human judgment - final decisions are made by our recruitment teams.

Montreal-based Stingray Group is a leading music, media and technology company with over 1,200 employees worldwide. Our offices are located in the Old Port of Montreal just minutes from the Lachine Canal bike path, a prime location for picnics or a jog at lunch time.

Stingray supports the principles of Employment Equity and is committed to ensuring our workforce is representative of the communities we serve and in which we operate. Women, Aboriginal peoples, persons with disabilities and visible minorities are encouraged to apply and to self-identify so we can work towards full representation of those groups within our company.

Not the job for you? Go to jobs.stingray.com to consult other available positions and learn more about Stingray, we’re always on the lookout for new talent.

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More about this job

Responsibilities

Lead and coach the Content team while managing client projects, workflows, resources, and communication across sales, operations, and creative stakeholders. Develop digital signage content strategies and pitches, oversee content scheduling and deployment across CMS platforms, and maintain quality and client alignment.

Requirements

Requires 4–6+ years of experience in project management, content strategy, account management, or a related field, including at least two years of direct people management. Candidates should have strong content strategy, presentation, communication, organizational, and Adobe Creative Suite skills; digital signage, OOH, and CMS experience are assets.

Skills

Project Management
People Management
Content Strategy
Content Scheduling
Creative Strategy
Presentation Design
Adobe Creative Suite
After Effects
Illustrator
Photoshop
Premiere
PowerPoint
Keynote
Quality Control

Benefits

Work-from-home flexibility on Fridays
Daily breakfasts, lunches, and snacks
Public transit subsidy
Employee share purchase plan with company contribution
Virtual healthcare access
Weekly fitness classes
Nutrition and wellness consultations
Free language classes
Training and access to AI tools and platforms
Summer hours
Employee loyalty program
Social events

Visa sponsorship

Not detected in the job text

Keywords

Digital Signage
Content Strategy
Project Management
People Management
Client Engagement
Account Management
Content Scheduling
Content Governance
Content Deployment
Content Management Systems
Navori
Adobe Creative Suite
After Effects
Illustrator
Photoshop
Premiere
PowerPoint
Keynote
Creative Presentations
Sales Pitches
Campaign Development
Quality Control
Resource Planning
Workflow Management
Stakeholder Communication
Digital Experiences
OOH
Retail
Financial Services
Restaurants

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