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Added 18 mins ago
PC
Floor Supervisor - Full-Time
PVH Corp.
London, ON
- Full-time
…and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY…
Added 48 mins ago
CB
Sales Assistant- Part-Time- White Oaks Mall
COBS Bread
London, ON
- Part-time
…established in 1980 operating as Bakers Delight in Australia and New Zealand, and as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New…
Added 48 mins ago
CB
Baker - Full-Time with Benefits- Stratford Mall
COBS Bread
Stratford, ON
- Full-time
…established in 1980 operating as Bakers Delight in Australia and New Zealand, and as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New…
Added 4 hours ago
AU
Outside Sales Consultant
Alsco Uniforms
Toronto, ON
- Full-time
…into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be…
Added 6 hours ago
Sales Associate
Laura Canada
Dartmouth, NS
Demonstrates strong wardrobing skills by assessing the unique needs of customers and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends.
Added 8 hours ago
LM
Department Manager
La Maison Simons
BC · Park Royal South
- Full-time
Join The Simons Team as a Department Manager!
Added 9 hours ago
CO
Application & Integration Technical Analyst
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Saint John, NB
- Full-time
Adapt quickly to new platforms and translate vendor/product concepts into internal support practices
Added 10 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
Enjoy continuous training and development to grow your career.
Added 11 hours ago
K
Assistant Store Manager - West Edmonton Mall
Knix
AB · Edmonton, AB
- $55,000 to $60,000 CAD / year
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 12 hours ago
L
Planner, Strategic Sales Merchandise Planning
lululemon
Vancouver, BC
- Full-time
As a member of the product team, the Global Planning team is responsible for ensuring financial success of the company. They work closely with Merchandising to understand new product trends…
Added 12 hours ago
OR
Samsung Sales Associate - Bramalea City Centre - Part-Time
OSL Retail Services Inc
Brampton, ON
- Part-time
- Other
…across Canada. Samsung is a global leader in technology, opening new possibilities for people…
Added 15 hours ago
SE
Senior Specialist, Offer Lifecycle Procurement
Schneider Electric
Calgary, AB · Montreal, QC
- Full-time
…sourcing and partnership decisions behind our offers. From early product development through launch and lifecycle management, these decisions contribute to how we bring new technologies to…
Added 17 hours ago
S
Regional Sales Manager, Nuclear
Shawflex
Concord, ON
- Full-time
As Regional Sales Manager, Nuclear, you will play a critical role in growing Shawflex's nuclear products and services business across Canada. Success in this role means expanding sales and…
Added 17 hours ago
S
Regional Sales Manager, Nuclear
Shawflex
Toronto, ON · Etobicoke, ON
- Full-time
As Regional Sales Manager, Nuclear, you will play a critical role in growing Shawflex's nuclear products and services business across Canada. Success in this role means expanding sales and…
Added 17 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 18 hours ago
Regional Sales Manager, Nuclear
Mattr
Toronto, ON · Vaughan, ON · Etobicoke, ON
As Regional Sales Manager, Nuclear, you will play a critical role in growing Shawflex's nuclear products and services business across Canada. Success in this role means expanding sales and…
Added 19 hours ago
TH
Assistant Store Manager - Full-Time
Tommy Hilfiger
Mississauga, ON
- Full-time
…and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY…
Added 21 hours ago
AP
Manager, Data Operations
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
Trusted Data Product Development: Partner with data engineers to design reusable models and pipelines from raw ingestion to curated data products; define business rules, data quality…
Added 23 hours ago
FB
Assistant Chef Manager
Farm Boy Inc.
Collingwood, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 1 day ago
PC
Assistant Store Manager - Full-Time
PVH Corp.
Mississauga, ON
- Full-time
…and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY…
Added 1 day ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Niagara Falls, ON
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 1 day ago
Electrical Engineer
SMART Technologies
Calgary, AB
…energetic and passionate Electrical Engineer. Reporting to the Manager, Electrical Engineering, you will be responsible for developing new products that incorporate 4K HDMI, cutting edge…
Added 1 day ago
VS
Development Lead, R&D
VIAVI Solutions
Ottawa, ON
- Full-time
…role. The ideal candidate will have experience in complete product life cycle support – concept, research, development, new product introduction, and follow up (production support and…
Added 1 day ago
Equipment Service Support - Harvesting Heads
Tigercat | MacDonald Steel
Prince George, BC · Williams Lake, BC · Kamloops, BC · BC
Tigercat Industries Inc. is looking for a highly motivated, driven, and organized Product Support Representative for Harvesting Heads, covering British Columbia.
Added 1 day ago
DB
Part Time Bridal Sales
David's Bridal
Toronto, ON · Scarborough, ON
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…

Stoakley-Stewart Consultants Ltd.

Customer Service/Account Manager – Packaging

Mississauga, ON, Canada

Competitive base salary of $75,000 – $80,000+* · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive base salary of $75,000 – $80,000+*
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 3–5+ years of experience in customer service or account coordination within a print or packaging facility.
Posting language: English
Posted: Oct 5, 2026

Original job description

Mississauga, ON | On-Site

Job ID 10663

Company Description

A growing packaging manufacturer is seeking an experienced Customer Service/Account Manager to join their team.

Compensation

Competitive base salary of $75,000 – $80,000+*
Performance-based bonus structure.
Comprehensive health, dental, and vision benefits plan.
Group RRSP matching program.

*The stated compensation range reflects the full scope of the role as currently structured and is provided in accordance with pay transparency requirements. Offers are determined based on relevant experience, demonstrated skills, internal equity, and alignment with the role’s requirements. The upper end of the range is typically reserved for candidates who fully meet all requirements and qualifications outlined in this posting and the official job description.

The Opportunity

This is an excellent opportunity for a customer-focused professional who understands the packaging manufacturing process and can confidently manage customer relationships from initial inquiry through production and final delivery.

Position Description

The successful candidate will act as the key connection between the customer and the manufacturing operation, ensuring projects are accurately quoted, clearly communicated, efficiently produced and delivered on time. This is more than a traditional customer service position. You will become a trusted partner to customers while working closely with Sales, Estimating, Prepress, Production, Purchasing and Shipping to ensure every project moves smoothly through the organization. The ideal candidate is highly organized, proactive and comfortable managing multiple projects in a fast-paced manufacturing environment.

Serve as the primary point of contact for assigned customers.
Build and maintain strong, long-term customer relationships.
Manage customer projects from order entry through production and delivery.
Review customer requirements, specifications, artwork and production details.
Prepare and process quotations, purchase orders and sales orders as required.
Coordinate with Estimating and Production to ensure projects are accurately planned.
Monitor production schedules and communicate status updates to customers.
Proactively identify and resolve issues that could impact quality, timing or cost.
Coordinate artwork, proofs, approvals and production requirements.
Communicate customer requirements clearly to internal departments.
Manage deadlines and ensure customer expectations are met.
Follow up on outstanding approvals, information and production requirements.
Coordinate shipping and delivery requirements.
Respond quickly and professionally to customer inquiries and concerns.
Investigate customer issues and work collaboratively toward effective solutions.
Identify opportunities to expand existing customer relationships.
Maintain accurate customer and project information within the company’s ERP/MIS system.
Support Sales with customer communication, pricing information and project development.
Participate in continuous improvement initiatives focused on customer experience and operational efficiency.

Qualifications

3–5+ years of experience in customer service or account coordination within a print or packaging facility.
Strong understanding of packaging manufacturing processes.
Experience working with folding cartons, corrugated
Strong understanding of production workflows and manufacturing lead times.
Excellent organizational and time-management skills.
Ability to manage multiple customer projects simultaneously.
Strong attention to detail and accuracy.
Excellent written and verbal communication skills.
Strong problem-solving and decision-making abilities.
Comfortable working with ERP/MIS systems and Microsoft Office.
Ability to work effectively under pressure in a deadline-driven environment.
Strong customer-service mindset with a professional and solutions-oriented approach.

Additional Information

Date Posted September 30, 2026

Job Type On-Site, Permanent, Full-Time

Industries Packaging, Printing

Job Categories Admin Support

Manages Others No

Required Travel No

Relocation Assistance No

Keywords ,

Learn More About the Recruiter

Andrew Schofield

Andrew Schofield is at the forefront of industry staffing solutions in the Canadian Media, Print & Packaging Industry as it evolves through Corporate Merger Acquisition, Product Development, or Technological Advancement. He is regarded as an industry insider resource by Employers & Employees for career enhancement beyond traditional job application forums. With his industry-focused portfolio, Andrew continues his career success at Stoakley-Stewart Consultants. +20 Years Staffing Media, Print & Packaging Industries, Head to the front of the line!

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to

[email protected]

Existing Vacancy

This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.

Use of Artificial Intelligence

We do NOT use artificial intelligence to screen, rank, or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting, but never in the decision-making as to candidate suitability.

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting Firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result, we provide professional recruiting services to clients and candidates in a variety of industries. This expansive breadth of experience allows us, as a firm, to satisfy all of your hiring/employment needs.

Stoakley-Stewart Consultants Ltd. is committed to providing an inclusive and accessible recruitment experience. We consider all qualified individuals for client introduction and employment opportunities without regard to characteristics protected by applicable human rights legislation.

Accommodations are available upon request for applicants with disabilities throughout the recruitment, assessment, and selection process. If you require accommodation, please advise your Stoakley-Stewart recruitment consultant and we will work with you to meet your individual accessibility needs.

See ALL of our open jobs at https//www.stoakley.com/opportunities/

What are we known for and how do we help?

Helping talented professionals secure new, exciting, and rewarding career opportunities
Treating each unique individual with professionalism, respect, and integrity
Meeting your distinct needs by matching you with the right corporate culture

Apply About employer

More about this job

Responsibilities

Manage customer relationships and packaging projects from inquiry and order entry through production and delivery, including quotations, specifications, approvals, scheduling, and shipping. Coordinate with internal teams to resolve issues, keep customers informed, meet deadlines, maintain accurate ERP/MIS records, and support sales and continuous improvement.

Requirements

Requires 3–5+ years of customer service or account coordination experience in a print or packaging facility, with a strong understanding of packaging manufacturing processes and production workflows. Candidates should be organized, detail-oriented communicators who can manage multiple projects, use ERP/MIS systems and Microsoft Office, and work effectively under deadline pressure.

Skills

Customer Service
Account Coordination
Packaging Manufacturing
Project Management
Quotation Preparation
Order Processing
Production Coordination
Production Scheduling
Artwork and Proof Coordination
Problem-Solving
Communication
Time Management
ERP/MIS Systems
Microsoft Office
Shipping Coordination

Benefits

Performance-Based Bonus
Health Benefits
Dental Benefits
Vision Benefits
Group RRSP Matching

Visa sponsorship

Not detected in the job text

Hiring contact

Andrew Schofield

Keywords

Packaging Manufacturing
Printing
Folding Cartons
Corrugated Packaging
Customer Service
Account Management
Customer Relationships
Project Coordination
Quotations
Purchase Orders
Sales Orders
Order Entry
Production Workflows
Production Scheduling
Estimating
Prepress
Artwork
Proofs and Approvals
Purchasing
Shipping and Delivery
ERP/MIS Systems
Microsoft Office
Manufacturing Lead Times
Continuous Improvement
Customer Experience
Operational Efficiency

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