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Stonehenge Therapeutic Community

Intensive Case Manager - Crisis Stabilization Program

ON, Canada
Guelph-Wellington, ON, N1H 7X3, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

About the Role:

The Crisis Stabilization program is an eight bed residential crisis service, providing an alternative to hospitalization or criminal detention for individuals experiencing a crisis related to their substance use and mental health. Staff provide de-escalation and stabilization of the immediate crisis and connection to the services needed to enable safe and stable community living that addresses client health and wellbeing longer term.

The Intensive Case Manager will work as a member of an interdisciplinary team to provide intake, case management and care coordination supports to Crisis Stabilization clients and as part of a 24-7 service. Transportation of clients may be required; Evening/weekend work is required on a rotational basis.

Hours of Work:

Full time afternoons (2pm-12am). Hours are scheduled on a 2-week rotation and include working every second weekend. Work on statutory holidays is required where the day falls on the regular working day.

On call work is required on a rotational basis, in addition to regular schedules (overnight staff excluded)

Role Type: 1 position available

Why Work for Stonehenge?

Enhanced vacation offered to all staff
Paid Wellness days
RRSP matching plan
Health and dental benefits (no employee co-pay)
Employee and Family Assistance Plan available to all staff
Personal and professional development opportunities

Qualifications:

Completion of a College Diploma or University Degree relevant to mental health, addiction, or social services
Minimum one year of progressive experience in addictions or mental health; experience in concurrent disorders or trauma informed practice an asset
Experience working with individuals experiencing mental health and/or substance use-related crisis
Experience in social service settings with working knowledge of case management systems and planning techniques
Lived experience related to addictions and/or mental health an asset
CSC Clearance conducted by PWGS Canada
Standard First Aid/CPR Level C
Reliable Vehicle, Ontario Driver's license (G2 or G)
Must provide proof from Insurance provider of 1) at least $2 million in general liability and 2) have declared scope of vehicle use to Insurance provider (overnight staff excluded)
Willing to transport clients to appointments in your own vehicle (overnight excluded)
Travel within the Wellington Guelph area
Must be available to attend work on site when on call, within 1 hour of notification

Role Overview:

Case Management and Coordination of Care

Process and accept referrals from Guelph Police Services, Wellington County OPP, and the Guelph Wellington community hospitals.
Screen and assess referrals for program admittance.
Conduct intake and enrollment activities
Obtain all appropriate consents & authorizations to ensure effective communication with other service providers providing linkages, resources, referrals, etc.
Conduct intake and enrollment activities
Refer and link ineligible referrals to appropriate services and linkages
Support the development of comprehensive discharge plans, including access to appropriate shelter/housing and process program discharges
Create and support implementation of individualized care plans including access to health care, entitlements, life skills, community integration, and treatment as appropriate in collaboration with community partners
Create and implement crisis response plans
Support clients to access primary health, and other health and social services provided internally or by community partners.
Maintain appropriate confidentiality and documentation standards as required by the Agency

Program and Client Support

Monitor the Crisis Stabilization building
Conduct bed checks
Provide medication to clients and complete required documentation
Monitor withdrawal symptoms as necessary using withdrawal monitoring scales
Participate in program development as needed
Some light cooking and housekeeping responsibilities required, including room inspections and turnover upon client discharge, laundry, and sanitization of common spaces

Administration and Reporting

Involvement in program evaluation, data collection/input into CaseWORKS

Applications will be accepted until September 30th, 2026 at 4pm.

We look forward to meeting you!

Stonehenge Therapeutic Community accommodates the needs of applicants throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and Human Rights legislation. Should you require it, accommodation can be made at any point, upon request.

Stonehenge Therapeutic Community recognizes that diversity strengthens our community. We are committed to promoting diversity, equity, and inclusion in our workforce. We believe in equitable opportunities for all and encourage cultural diversity as part of the recruitment and selection processes. We welcome applications from qualified individuals from diverse backgrounds, experiences, abilities, and perspectives to enrich our collective growth and learning.

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More about this job

Responsibilities

The Intensive Case Manager provides intake, case management, and care coordination for individuals in a residential crisis stabilization program. Responsibilities include monitoring withdrawal symptoms, conducting bed checks, and collaborating with community partners to develop comprehensive discharge and care plans.

Requirements

Candidates must hold a relevant College Diploma or University Degree and possess at least one year of experience in mental health or addictions. A valid driver's license, reliable vehicle, and proof of specific insurance coverage are required for client transportation duties.

Skills

Case management
Crisis intervention
Mental health support
Addiction counseling
Care coordination
De-escalation
Intake assessment
Documentation
Trauma informed practice
Concurrent disorders
Medication administration
Withdrawal monitoring
Discharge planning
Client advocacy
Interdisciplinary collaboration

Benefits

Enhanced vacation
Paid wellness days
RRSP matching plan
Health and dental benefits
Employee and family assistance plan
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Crisis Stabilization
Case Management
Mental Health
Addiction Medicine
Withdrawal Monitoring
Residential Services
Social Services
Care Coordination
Trauma Informed Practice
Concurrent Disorders
Intake
Discharge Planning
Client Transportation
CaseWORKS
AODA
Interdisciplinary Team
Community Integration
Health and Wellbeing
Documentation
Program Evaluation

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