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Stonehenge Therapeutic Community

Support Staff - Full Time

Guelph, ON, N1H 7X3, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Positions available: 4
Posting language: English
Posted: Oct 21, 2026

Original job description

About the Role:

The Support Staff position will support the Agency’s 24-7 Stonehenge locations. In this role, staff will have an opportunity to build skills related to varied contexts and to support clients at different stages of their recovery journey using a spectrum of evidence-based approaches to client care.

The Permanent Supportive Housing (PSH) Program is offered to the community of Guelph and Wellington County. The PSH program is a 32-apartment 24/7 supportive housing intervention serving high acuity individuals with a history of housing instability. PSH staff provide dignity promoting support, life skills development, and crisis intervention and work together to facilitate individualized support plans.

Stonehenge’s Residential Program is a Therapeutic Community, which is a group-based, highly structured, and powerful treatment approach to substance use recovery. At our Residential center, we work with adult individuals with a history of chronic or acute substance abuse concerns, with or without co-occurring mental health diagnosis. Many of the individuals we work with also have current or previous involvement with the correctional system.

The Crisis Stabilization Program is a 24 hr, 8-bed residential crisis service, providing an alternative to hospitalization or criminal detention for individuals experiencing a crisis related to their substance use and mental health. Crisis Stabilization staff provide de-escalation and stabilization of the immediate crisis and connection to the services needed to enable safe and stable community living that addresses client health and wellbeing longer term.

The Full Time Support Staff’s primary responsibilities are to ensure the mental and physical safety and wellbeing of the residents in the program, support other staff with various needs, and completing various administrative tasks. Additionally, the Full Time Support Staff will support with ensuring the Therapeutic Community model is upheld at all times by providing in the moment feedback to staff and residents.

Location of work will vary, and staff will be assigned to work either within the Residential Program, PSH location or Crisis Stabilization locations, as required by program needs.

Role Type: Full time

Number of Positions Available: 4

Hours of Work:

Hiring for all shifts
Day Hours (7:30am-5:30pm), Afternoon Hours (1pm-11pm) or Overnight Hours (10pm-8am)
Shifts are scheduled on a rotational basis and include working every second weekend. Some work required on statutory holidays where it falls on the regular working day/schedule. Schedule includes working 7 shifts over 14 days.

Why Work for us:

Enhanced vacation entitlements for all staff
Longer shifts - shorter work week
Paid breaks for staff working in Continuous Care (24/7) locations
Benefits offered (health/dental) - no employee co-pay!
Staff receive a shift premium when working overnight (currently +$5/hr)
Paid Wellness days available
Professional development opportunities
An opportunity to work in and learn about several unique approaches to substance use treatment and support

Role Responsibilities:

Client and Program Support

Supervise residents in daily activities
Provide mental health and crisis support
Monitor the program sites during overnight hours
Interact with residents consistent with individual treatment needs and treatment plans
Facilitate crisis intervention and supportive counseling/containment
Liaise and support program staff
Provide medication to residents and complete related documentation as required
Conduct bed checks / wellness checks
Monitor withdrawal symptoms as necessary using withdrawal monitoring scales
Lead and participate in programs *
Provide medication to residents and complete related documentation *

Administrative Support

Administrative supports for residents and staff
Make referrals to internal and/or external programs or services, as appropriate
Attend all mandatory training programs and team meetings
Complete required documentation such as the Communication Log, program notes, and Incident Reports

Other Responsibilities

Perform light housekeeping chores including laundry, clean staff offices, etc.
Provide peer mentorship and coaching to the team
Conduct/inform staff briefing in between shifts
Provide support to full time staff where required
Maintain professional boundaries and relationships
Prepare for and attend regularly scheduled clinical supervisions
Support planned and unplanned resident discharges

Responsibilities specific to the Residential program

Qualifications:

Completion of a College Diploma or University Degree relevant to mental health, addiction, or Social Services
Minimum six months of progressive experience in addictions or mental health; experience in concurrent disorders or trauma informed practice an asset
Previous experience in residential treatment an asset
Previous experience with justice-involved individuals preferred
Previous experience in correctional field an asset
Food Handlers Certification is an asset
Lived experience related to addictions and/or mental health an asset
Valid G Driver’s License and reliable / personal vehicle (locations are not on a bus route); 3 yrs of driving experience at a G or G2 level preferred
Satisfactory Motor Vehicle Record may be required if driving Agency vehicles
CSC Clearance conducted by PWGS Canada
Standard First Aid/CPR Level

Applications will be accepted until all positions filled. When applying please include your preferred shift(s) / hours of work.

We look forward to meeting you!

STC accommodates the needs of applicants throughout the recruitment process in accordance with the (AODA) and Human Rights legislation. Should you require, accommodation can be made at any point, upon request.

Stonehenge Therapeutic Community recognizes that diversity strengthens our community. We are committed to promoting diversity, equity, and inclusion in our workforce. We believe in equitable opportunities for all and encourage cultural diversity as part of the recruitment and selection processes. We welcome applications from qualified individuals from diverse backgrounds, experiences, abilities, and perspectives to enrich our collective growth and learning.

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More about this job

Responsibilities

Provide support services within a permanent supportive housing environment. Assist residents with daily living needs and maintain a safe, stable living space.

Requirements

The role requires a commitment to supporting individuals in a housing context. Candidates should be prepared to work on-site in a full-time capacity.

Skills

Supportive housing
Client support
Case management

Visa sponsorship

Not detected in the job text

Keywords

Support Staff
Permanent Supportive Housing
Full Time
Guelph
Ontario
On-site

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