Game Day Intern

Company Description

The Stoney Creek Generals are a competitive hockey organization based in Stoney Creek, ON, focused on delivering an exciting and high-quality game experience for fans and the local community. The organization emphasizes professionalism, teamwork, and fan engagement at every home game and event. Staff and interns work closely with game operations, marketing, and community outreach to support a smooth and entertaining game day environment. Team members are encouraged to contribute ideas, learn from sports industry professionals, and develop practical skills in event operations and fan experience. The organization offers a supportive environment for individuals looking to gain hands-on experience in sports and entertainment.

Role Description

The Game Day Intern position is an unpaid, on-site role located in Stoney Creek, ON. This position supports game day operations, including assisting with event setup and teardown, preparing promotional materials, and ensuring that fan areas and seating are organized and welcoming. The intern helps coordinate pre-game, in-game, and post-game activities such as promotions, contests, and fan engagement initiatives, while communicating with staff, volunteers, and spectators as needed. Additional responsibilities may include supporting the ticketing or admissions process, updating basic social media content during games, and providing general customer service to guests. The role offers hands-on experience in sports event management and requires availability on game days, evenings, and weekends as scheduled.

Qualifications

• Candidates should possess strong organizational and time-management skills to support game day setup, coordination, and teardown.
• Candidates should possess effective communication and interpersonal skills to interact with fans, staff, and volunteers in a professional manner.
• Candidates should possess customer service skills and a friendly, approachable demeanor to contribute to a positive fan experience.
• Candidates should possess the ability to work in a fast-paced environment, adapt to changing needs, and solve basic problems independently.
• Candidates should possess reliability and a strong sense of responsibility, including punctuality and the ability to work evenings and weekends.
• Experience or coursework in sports management, event management, marketing, or a related field is beneficial but not required.
• Interest in hockey or live sports events and a willingness to perform physical tasks such as light lifting and moving equipment is an asset.