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Added 1 hour ago
Customer Support Specialist, Infinity
Aquila
Remote, Canada
Full-time · Remote
Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the…
Added 3 hours ago
Senior Manager, Sales Enablement & Operations
Aviso Wealth
Remote, Canada
$110,000 to $135,000 CAD / year
Full-time · Remote
We’re looking for a Senior Manager, Sales Enablement & Operations to join our Strategic Partnerships and Priority Clients team. Reporting to the VP, Strategic Partnerships and Priority…
Added 13 hours ago
Client Operations Coordinator
Storm Ideas
Remote, Canada
£30,000 GBP / year
Full-time · Remote
We are hiring a Client Operations Coordinator to support the day-to-day social operations of a major US entertainment client.
Added 20 hours ago
Customer Success Manager
NationGraph
Remote, Canada
$75,000 to $95,000 CAD / year
Full-time · Remote
We're looking for a Customer Success Manager to own onboarding and adoption across our growing customer base. You'll work side-by-side with a dedicated Account Manager on a shared…
Added 20 hours ago
Account Manager
NationGraph
Remote, Canada
$100,000 to $150,000 CAD / year
Full-time · Remote
2+ years of experience in account management, customer success, or a related client-facing role in B2B SaaS
Added 21 hours ago
Customer Success Manager
Burq, Inc.
Remote, Canada
Full-time · Remote
We're looking for a Customer Success Manager to own the post-sale relationship with our merchant and enterprise partners - from onboarding through renewal and growth. You'll be the primary…
Added 22 hours ago
ES-U26-36R Employer Engagement Specialist, Integrated Employment Services
Springboard
Remote, Canada
Full-time · Remote
…long-term outcomes. By addressing the unique challenges of each client, we create pathways to sustainable employment that transform lives and strengthen…
Added 22 hours ago
Business Development Manager
Futurpreneur
Remote, Canada
Full-time · Remote
The Business Development Manager will represent Futurpreneur and promote its financing and mentoring programs for young entrepreneurs and partners. You will collaborate and foster strong…
Added 1 day ago
Marketing Success Manager : Canada (Remote)
Ekwa Marketing Inc.
Remote, Canada
Full-time · Remote
The Marketing Success Manager is the strategic partner and primary point of contact for our clients, owning both the relationship and the marketing outcomes that keep them with Ekwa…
Added 3 days ago
Project Administrator
Maven Consulting Limited
Remote, Canada
Full-time · Remote
…essential systems that keep communities connected and thriving. Our success is driven by our people: motivated professionals who bring expertise, collaboration, and commitment to every…
Added 4 days ago
Product Marketing Manager
Feathery
Remote, Canada
$110,000 to $150,000 CAD / year
Full-time · Remote
…Feathery to power mission-critical workflows like underwriting, client onboarding, and automated account…
Added 11 days ago
Commercial Strategy Consultant, Life Sciences
Odaia Intelligence Inc.
Remote, Canada
Full-time · Remote
5+ years in management consulting, strategy, or a client-facing analytics role - ideally within life sciences, pharma, or healthcare (e.g., Engagement Manager, Consultant, etc.)
Added 3 days ago
Medical Writer, Medical Communications
Prime
Remote, Canada
Full-time · Remote
…projects, complete timesheets accurately and submit on time to line manager, relevant client services lead(s) and finance department…
Added 3 days ago
Account Manager, Medical Communications
Prime
Remote, Canada
Full-time · Remote
…you in your role and support you on your personal journey to success. They shape our culture and support us in achieving our vision together, as one global…
Added 3 days ago
Account Executive, Toronto
Evolv Technologies Inc.
Remote, Canada
Full-time · Remote
Client acquisition: Create, qualify, and progress new opportunities; demonstrate growth of Tier 1 accounts and generate 10 new opportunities per month.
Added 4 days ago
Demand Generation Manager
Benevity
Remote, Canada
Full-time · Remote
As our Demand Generation Manager, you will serve as a strategic marketer driving our Enterprise go-to-market (GTM) initiatives to generate a high-converting pipeline for Benevity’s global…
Added 4 days ago
Demand Generation Manager
Benevity
Remote, Canada
$77,800 to $106,920 CAD / year
Full-time · Remote
As our Demand Generation Manager, you will serve as a strategic marketer driving our Enterprise go-to-market (GTM) initiatives to generate a high-converting pipeline for Benevity’s global…
Added 4 days ago
Associate Business Analyst - Canada
Cytora
Remote, Canada
Full-time · Remote
Work day-to-day within the client delivery team under the coordination of the Delivery Manager, contributing to sprint planning, backlog refinement, and risk identification.
Added 4 days ago
Account Manager - Facility Solutions Manager
City Wide Facility Solutions
Remote, Canada
Full-time · Remote
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 4 days ago
Customer Success Manager, Oakville (Toronto)
Timescapes
Remote, Canada
Full-time · Remote
As a Customer Success Manager, you are responsible for ensuring project teams realize maximum value from Timescapes across the entire project lifecycle, with a heavy focus on onboarding,…
Added 5 days ago
Senior Project Manager
Marketbridge
Remote, Canada
Full-time · Remote
The successful candidate will be an experienced digital marketing project manager, able to deliver on their commitments, demonstrating personal accountability for client projects and…
Added 4 days ago
Analytics Engineering - Principal - Toronto
Teragonia
Remote, Canada
Full-time · Remote
We are looking for an experienced Principal to join our team. As a Principal, you will own client relationships and carry full accountability for engagement success. You will lead delivery…
Added 4 days ago
Senior Data Engineer, Temporary
Aviso Wealth
Remote, Canada
Temporary · Remote
Service – You put your clients’ needs first. You advocate service excellence, and work to deliver client-centric solutions, and proactively develop strategic partnerships that allow Aviso…
Added 4 days ago
Senior Data Engineer, Temporary
Aviso Wealth
Remote, Canada
Temporary · Remote
Service – You put your clients’ needs first. You advocate service excellence, and work to deliver client-centric solutions, and proactively develop strategic partnerships that allow Aviso…
Added 5 days ago
Bilingual Transfers Administrator - SO-26-886
Aviso Wealth
Remote, Canada
$46,000 to $55,000 CAD / year
Full-time · Remote
…employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner…

Storm Ideas

Client Operations Coordinator

Remote, Canada

Pay: £30,000 GBP / year
Job type: Full-time
Workplace: Remote
Apply by: Nov 8, 2026
Posting language: English
Posted: Aug 10, 2026

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Applications open in a new tab.

Original job description

🇨🇦 CAD 50,000 - CAD 58,000 per year, on a full-time, permanent employment contract
🌎 Fully remote working from anywhere in Canada!
🏖️ 33 Days Paid Leave and Benefits
✨ Working with globally recognisable brands in US Entertainment
💻 High-end, fast computer
💡 All the latest software and productivity tools you’ll need

About the Role

We are hiring a Client Operations Coordinator to support the day-to-day social operations of a major US entertainment client.

Reporting to the Account Manager on the account, you will coordinate the operating rhythm behind the work: content approvals, stakeholder follow-up, meeting preparation, campaign project management, file organisation, episode deliveries, social-account access, and cross-workstream status visibility.

This is not passive administration. The role is about making complex work visible, organised, and dependable. You will know what is moving, what is waiting for approval, who owns the next step, where the latest file lives, and when a blocker needs to be escalated.

You will work across a high volume of moving parts and stakeholders, helping Storm and the client stay aligned as content, campaigns, meetings, approvals, assets, and access requirements move forward.

A significant part of the role is follow-through. You will be expected to chase inputs, maintain accurate trackers, capture decisions clearly, surface risks early, and make sure agreed actions actually happen.

If you enjoy bringing order to fast-moving work involving lots of people, deadlines, systems, and dependencies, this role will suit you well.

About Storm Ideas

Founded in 2008, Storm Ideas is an international team working with globally recognised clients, particularly across the US TV and entertainment industry.

Our work sits at the intersection of media, technology, creativity, and operations. We produce social content at scale, support major entertainment brands, build products, and keep improving how our teams work.

We are a remote-first, fast-moving company with established clients, an international team, and a strong appetite for better tools, better systems, and better ways of working.

We use modern technology, including carefully selected AI-assisted tools, to create clearer workflows, make better decisions, catch problems earlier, and deliver consistently high-quality work.

What You Will Do

Coordinate high-volume social-content approvals, feedback, revisions, deadlines, and final sign-off across Storm and client stakeholders
Prepare for recurring meetings, capture decisions and actions, and make sure follow-ups are completed
Project-manage smaller social campaigns, maintaining clear timelines, owners, dependencies, approvals, assets, and risks
Keep client files, episode deliveries, social-account access, permissions, and related operational processes organised and up to date
Maintain shared trackers, calendars, and documentation so priorities, deadlines, blockers, and responsibilities remain visible
Chase inputs, surface risks early, escalate blockers appropriately, and keep work moving across multiple teams and stakeholders
Keep operational processes, templates, contacts, and handover information current so work is reliable and repeatable

What We Are Looking For

Experience supporting client operations, social-content workflows, project delivery, account teams, or another fast-moving environment involving multiple stakeholders, deadlines, and approval routes
Strong organisation across multiple workstreams, deadlines, approval paths, versions, and dependencies
High ownership and a proactive approach to keeping work moving
Clear written communication and the ability to turn scattered feedback or ambiguous requests into concise actions, owners, and decisions
Experience preparing for recurring meetings, producing useful recaps, and following actions through to completion
Confidence coordinating high-volume approval workflows involving internal teams, senior stakeholders, legal review, or multiple revision rounds
Practical experience with file-management and project-management systems such as Box, Monday.com, Airtable, spreadsheets, or comparable tools
Good judgement about when to follow up, when to challenge, when to escalate, and when a decision sits outside your authority
A calm and dependable approach when work is late, unclear, blocked, or changing quickly
Confidence using modern productivity tools, including AI-assisted tools where appropriate, to prepare, organise, check, and follow through on work
Good judgement around checking AI-assisted outputs and handling confidential information carefully

What Success Looks Like

Approvals move through the correct stakeholders with accurate statuses, complete feedback, and no lost decisions
Meetings are properly prepared, decisions are clearly documented, actions have owners, and follow-up happens without repeated prompting
Campaign teams can quickly see the latest milestones, assets, versions, risks, approvals, and delivery status
Client and agency teams trust the operational picture because updates are clear, details are accurate, and blockers are raised early
Episode deliveries, files, account access, and recurring operational tasks are organised and dependable
Important context carries cleanly between Storm and client meetings rather than being lost between teams
Scope changes are made visible and discussed rather than quietly absorbed into the role
You do not wait for someone else to notice that something is slipping; you identify it, make it visible, and help drive it towards resolution

This Role Will Suit You If

You enjoy the operational side of social and campaign work: coordination, approvals, meetings, systems, timing, and follow-through
You like bringing order to work that spans many people, tools, and deadlines
You are naturally good at keeping track of details without losing sight of the bigger picture
You communicate warmly and clearly while still being willing to chase, challenge, and escalate
You like being the person who knows where things stand and what needs to happen next
You are comfortable working independently within clear boundaries and asking precise questions when authority or scope is unclear
You take satisfaction from making complicated workflows more reliable and easier for other people to work within

What It's Like To Work Here

Modern Tech Stack
We use modern collaboration, file-management, project-management, social-platform, password-management, and AI-enabled workflow tools to support our teams and clients.

Agility and Openness for Ideas
We actively encourage people to improve how work is organised and delivered. Operating with the agility of a growing company alongside the support of an established organisation means we value practical ideas, quick problem-solving, and strong follow-through.

Team-based
This is a dedicated, embedded role working closely with both Storm Ideas and client stakeholders. You will work with the Account Manager, strategy leads, production teams, and other client and agency stakeholders, with clear escalation routes for decisions and approvals.

Flexibility
Storm is a remote-first company. This particular role requires consistent working hours aligned to Pacific Time, currently expected to be approximately 9:00am–5:30pm PT, Monday to Friday.

Recruitment Process

Online video interview with short recorded answers to role-relevant questions.

First interview with Account Management leadership or the recruitment team

Practical exercise based on realistic operational inputs, asking you to produce a prioritised action plan and client update and explain how you used and checked the tools that supported your work, including AI where relevant
Second interview and exercise review with a senior leader

And that's it!

Not sure you tick every box? Apply anyway if this sounds like how you already work. We are more interested in your operational judgement, reliability, follow-through, and ability to use modern tools well than in a perfect traditional CV.

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Privacy Notice
We process your personal data for recruitment purposes in line with UK data protection law. AI tools may assist in reviewing applications, but decisions are made by our team. We retain data only as necessary for recruitment and compliance. You can request access or deletion of your data at any time by emailing [email protected].

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More about this job

Responsibilities

The Client Operations Coordinator will manage day-to-day social operations, including content approvals, stakeholder follow-up, and project tracking. They are responsible for ensuring operational workflows remain organized, dependable, and aligned with client requirements.

Requirements

Candidates should have experience in client operations, project delivery, or fast-moving environments with multiple stakeholders. Strong organizational skills, proactive communication, and proficiency with project management tools are essential for success in this role.

Skills

Project management
Client operations
Social media operations
Stakeholder management
Workflow coordination
Communication
Organization
Problem solving
Time management
Documentation
Risk management
AI-assisted tools
File management
Meeting facilitation
Attention to detail

Benefits

33 Days Paid Leave
Benefits
High-end computer
Latest software and productivity tools

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Client Operations
Social Media
Project Management
Workflow Optimization
Stakeholder Management
Box
Monday.com
Airtable
AI-assisted tools
Content Approvals
Entertainment Industry
Remote-first
Operations
Campaign Management
Documentation
Risk Escalation
Productivity Tools
Media
Technology
Account Management

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