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Added 11 mins ago
SH
Housekeeping Aide-Aide-ménager ère
Southern Health-Santé Sud
Ste. Anne, MB
- Full-time
Under the direction of the Manager - Environmental Services, the Housekeeping Aide maintains assigned areas in a clean, sanitary, safe and orderly manner to ensure that the highest degree…
Added 11 mins ago
UO
Employer Specialist, Engineering Career Centre
University of Calgary
Calgary, AB
- Volunteer
Reports to the Senior Manager, Experiential and Work Integrated Learning This position involves frequent professional contact, both in person and virtually, with industry contacts at all…
Added 11 mins ago
HR
Registered Nurse Birthing Unit
Humber River Health
Toronto, ON
- Full-time
Reporting Relationship: Manager, Birthing Unit
Added 11 mins ago
FH
Licensed Practical Nurse, Full Scope, Queens Park Care Centre
Fraser Health Authority
New Westminster, BC
- $32.84 to $44.96 CAD / hour
- Other
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 11 mins ago
FH
Unit Clerk- Surrey Memorial Hospital
Fraser Health Authority
Surrey, BC
- $30.03 CAD / hour
- Other
Reporting to the Manager, Clinical Programs or designate this position records unit admissions, discharges, and transfers, and reports this information to the Admitting Department. Provides…
Added 11 mins ago
SH
Clinical Resource Nurse - Labour Delivery Recovery (LDR) - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of and in collaboration with the Manager Health Services and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 11 mins ago
SH
Clinical Resource Nurse - Labour Delivery Recovery (LDR) - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of and in collaboration with the Manager Health Services and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 11 mins ago
SH
Registered Nurse (N2) -E6 - Medicine Clinical Teaching Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Department / Unit: E6 - Medicine Clinical Teaching Unit
Added 11 mins ago
SH
Licensed Practical Nurse - Renal Program - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated…
Added 11 mins ago
SH
General Duty Nurse (N2) - Renal Program - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 11 mins ago
FA
Senior Financial Analyst, Infrastructure Funds
Fengate Asset Management
Oakville, ON
- Full-time
Fengate Asset Management is a leading alternative investment manager focused on infrastructure, private equity, and real estate strategies. Founded in 1974 in Hamilton, Ontario, and with…
Added 11 mins ago
SH
Unit Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values…
Added 11 mins ago
CM
Unit Clerk - Repost
CancerCare Manitoba
Winnipeg, MB
- Full-time
Reporting to the Unit Manager, the Unit Clerk performs a variety of clerical tasks, supportive functions for patient and staff, and the Department. The incumbent ensures the care and…
Added 11 mins ago
SH
Licensed Practical Nurse - Renal Program - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated…
Added 11 mins ago
MT
Used Trailer Sales Manager NEW!!!
Maxim Truck and Trailer
Winnipeg, MB
- Full-time
…inspection completed by the Service Depts and decides if the unit will be retail/wholesale or will go to an…
Added 11 mins ago
SH
General Duty Nurse (N2) - Renal Nursing Relief Team - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 11 mins ago
SH
Officer - Research Supports and Grants
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Department / Unit: Office of Clinical Research - SBH
Added 11 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing…
Added 14 mins ago
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Melville, SK
…quality nursing care to clients. He/She is responsible to the Manager of the designated…
Added 14 mins ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Melville, SK
- Full-time
…quality nursing care to clients. He/She is responsible to the Manager of the designated…
Added 14 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Department: General Medical Nursing Unit - 6200
Added 14 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Part-time
Department: Medical Intensive Care Nursing Unit
Added 14 mins ago
Nurse 3 - Home Hemodialysis Nurse
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Clinical Services Manager, the incumbent is responsible for practicing as a member of the Home Hemodialysis Nursing team, utilizing nursing process in the assessment, care…
Added 26 mins ago
TU
Practice Education Coordinator
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
This position reports to the Manager, Clinical Practice Placement Unit (CPPU). As it relates to Clinical Associate hiring, receives some functional oversight from the Manager of Operations…
Added 26 mins ago
R
Property Manager
RaisaHR
AB · Edmonton, AB
- Full-time
Our client is looking for an experienced, RECA-licensed Property Manager to oversee a portfolio of multifamily residential properties and play a key role in supporting the company's…

STR Logic

Director of Operations

Canmore, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 8–10+ years of progressive hospitality operations experience, with a clear track record of advancement.
Posting language: English
Posted: Oct 8, 2026

Original job description

ELK & OWL MOUNTAIN RETREATS

Canmore, Alberta - Bow Valley

Director of Operations

Full-Time, Salaried | Canmore, AB (on-site) | Reports to the Owners / General Manager

About Elk & Owl

Elk & Owl Mountain Retreats is a family-owned property management and vacation rental company based in Canmore, with over seven years of experience in Bow Valley real estate and short-term rentals. We manage a growing portfolio of premium mountain properties from two-bedroom retreats to seven-bedroom group lodges handling everything from guest bookings to housekeeping, maintenance, and owner relations. We're looking for a hands-on operations leader who can bring hotel-grade discipline and warmth to a fast-growing, boutique property portfolio.

The Role

The Director of Operations owns the day-to-day performance of every property in the Elk & Owl portfolio. Guest experience, housekeeping and maintenance, front-line team leadership, and the systems that keep a multi-property operation running smoothly. This is a builder's role: you'll professionalize our operating standards, lead a growing local team, and be the steady hand owners and guests both trust. The ideal candidate has spent a career climbing

the ranks inside branded hotel or resort operations, specifically in front office, housekeeping, or working up through operations division leadership into full property or multi-site operations, and is ready to bring that discipline to an entrepreneurial, owner-led business.

Key Responsibilities

Guest Experience & Front-Line Service

Own the end-to-end guest journey, pre-arrival communication, check-in/check-out, on-property support, and issue resolution to a five-star hospitality standard.

Set and enforce service standards across guest services, concierge-style recommendations, and 24/7 guest support.

Empower Guest Service teams to turn escalated guest issues and turn service recoveries into repeat bookings and strong reviews.

Maximize our tech stack, including AI-powered tools, to streamline routine guest communication, bookings, and admin work, freeing the team to focus their time and attention on the moments that matter most to our guests.

Housekeeping, Maintenance & Property Standards

Lead housekeeping, turnover, and maintenance operations across the portfolio.

Build and audit property quality checklists and inspection routines so every unit consistently meets brand standards before guest arrival.

Coordinate contractors, vendors, and preventative maintenance programs; manage capital repairs and renovation projects with minimal disruption to bookings.

Set the tone that details matter: model and reinforce a standard where in-home standards are properly tracked property by property, and recurring issues are logged, root-caused, and closed out rather than patched over and repeated.

Own vendor management end to end: source and vet reliable local contractors and suppliers, negotiate pricing and service agreements, and hold vendors accountable to response-time and quality standards across the portfolio.

Team Leadership

Recruit, train, schedule, and develop a seasonal and year-round team spanning guest services, housekeeping, and maintenance.

Build the SOPs, onboarding materials, and training programs this growing team needs as the portfolio scales.

Foster a culture of accountability and hospitality that mirrors branded service delivery in a boutique setting.

Business Operations

Partner with leadership on budgeting, cost control, and operational KPIs (occupancy, turnover cost, guest satisfaction scores).

Work alongside the revenue/marketing function on pricing, channel management, and listing performance across booking platforms.

Manage new-property onboarding, setup, staging, systems, and standard operating procedures - as the portfolio grows.

Safety & Compliance

Ensure properties meet all health, safety, fire, and municipal short-term rental licensing requirements in Canmore and the Bow Valley.

Maintain emergency response protocols and security procedures across the portfolio.

What You Bring

8–10+ years of progressive hospitality operations experience, with a clear track record of advancement.

Preference for housekeeping or maintenance into rooms/operations division leadership into director-level operations within branded hotels, resorts, or high-end lodging.

Proven ability to lead teams through operational changes, property transitions, renovations, or new-property openings.

Comfort operating in a fast-paced mountain resort market with sharp seasonality and short guest turnaround windows.

A hands-on, roll-up-your-sleeves, detail oriented leadership style balanced with the polish and standards of branded operations.

Strong financial literacy, budgeting, labour cost control, and property-level P&L ownership.

Working knowledge of property management systems, channel managers, and/or operating platforms.

Post-secondary education or certification in hospitality, tourism, or hotel management is an asset.

Based in Canmore/the Bow Valley; a genuine connection to the mountain lifestyle and this community.

What We Offer

A competitive salary commensurate with experience, plus performance incentives tied to portfolio growth and guest satisfaction.

The opportunity to build the operational backbone of a growing local company from a position of real

ownership and trust.

A close-knit, family-owned culture rooted in the Bow Valley community.

Apply About employer

More about this job

Responsibilities

Lead day-to-day operations across the property portfolio, including guest services, housekeeping, maintenance, property standards, vendor relationships, and team development. Partner with leadership on budgets, operational performance, pricing and listings, new-property onboarding, and safety and licensing compliance.

Requirements

Requires 8–10+ years of progressive hospitality operations experience, ideally advancing through housekeeping or maintenance into operations leadership at a branded hotel, resort, or high-end lodging business. Candidates should bring hands-on leadership, financial and property-level P&L skills, familiarity with property management or channel platforms, and the ability to manage seasonal teams, transitions, renovations, and new openings.

Skills

Hospitality Operations
Guest Experience Management
Housekeeping Operations
Maintenance Operations
Team Leadership
Staff Recruitment and Training
Standard Operating Procedures
Vendor Management
Budgeting and Cost Control
Property-Level P&L Management
Operational KPI Management
Property Management Systems
Channel Management
Preventative Maintenance
Safety and Regulatory Compliance
Project Management

Benefits

Performance Incentives

Visa sponsorship

Not detected in the job text

Keywords

Hospitality Operations
Vacation Rentals
Property Management
Guest Experience
Guest Services
Housekeeping
Maintenance
Property Standards
Vendor Management
Preventative Maintenance
Capital Repairs
Renovation Projects
Team Leadership
Standard Operating Procedures
Training Programs
Budgeting
Cost Control
Operational KPIs
Occupancy
Guest Satisfaction
Pricing
Channel Management
Booking Platforms
Property Management Systems
AI-Powered Tools
Short-Term Rental Licensing
Emergency Response
Fire Safety
Property-Level P&L

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