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Added 11 mins ago
O
Student Analyst, Total Portfolio Management (Winter 2027, 4 Months)
OMERS
Toronto, ON · Head Office Toronto
- Full-time
Under the leadership of the Chief Investment Officer, Total Portfolio Management (TPM) group plays a critical role in helping OMERS optimize the balance sheet over the medium term using a…
Added 11 mins ago
TE
Senior Communications Advisor - Emergency Response
TC Energy
Calgary, AB
- Full-time
…preparedness experience, the position will play a crucial role in the development of communications plans, training programs, exercises and response strategies that help External Relations…
Added 11 mins ago
GO
Regional Financial Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
…advice to Regional Directors and Managers within the Workforce Development and Training Division. The position supports budget planning and controls, expenditure monitoring, program funding…
Added 41 mins ago
A
Executive Assistant, CIO
AIMCo
Calgary, AB
- Full-time
We are looking for a highly capable Executive Assistant to provide trusted, high-level support to the Chief Investment Officer (CIO) in a fast-moving, complex environment. This role demands…
Added 41 mins ago
RP
Senior Development Officer
RRC Polytech
Winnipeg, MB
- $72,553 to $102,281 CAD / year
- Full-time
The Senior Development Officer’s primary responsibility is to fundraise for RRC Polytech with a major gifts focus to identify, build and grow relationships with current and prospective…
Added 41 mins ago
DS
Director of Operations
Downtown Surrey Business Improvement Association
Surrey, BC
- Full-time
Reporting to the Chief Executive Officer, the Director of Operations is an active, hands-on member of the team. The role collaborates closely with the CEO and colleagues across the…
Added 56 mins ago
SA
Manager, Diagnostic Imaging
Schroeder Ambulatory Centre
Richmond Hill, ON
- Full-time
Reporting to the Chief of Operations and Nursing Officer, the incumbent in this role will hold overall responsibility for the Diagnostic Imaging Department. This role is responsible for…
Added 1 hour ago
DS
Educational Assistant (1.0 FTE - Temporary)
District School Board Ontario North East
Schumacher, ON
- Temporary
Jonathan Byer( Board Chair) - Lesleigh Dye (Chief Executive Officer)
Added 1 hour ago
SD
Education Assistant
School District 60
Fort St. John, BC
- Full-time
Reporting to the site Administrative Officer(s), this position is responsible for working under the direction of the classroom teacher and various District personnel in providing care for…
Added 1 hour ago
BH
Temporary Early Childhood Educator at St. Gabriel School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Temporary
The Early Childhood Educator will collaborate in the design of programs and environments which will enhance children's cognitive, physical, social, emotional and spiritual development.
Added 1 hour ago
BH
Temporary Early Childhood Educator at St. Peter School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Temporary
The Early Childhood Educator will collaborate in the design of programs and environments which will enhance children's cognitive, physical, social, emotional and spiritual development.
Added 1 hour ago
BH
Educational Assistant - Temporary FT - St. Gabriel School (1.0 FTE )
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Internship
Assist the teacher in observing and reporting to the teacher on the students' behaviour, academic, motor and social development, including preparing written reports and maintaining student…
Added 1 hour ago
BH
Educational Assistant - Temporary FT - Madonna Della Libera School (1.0 FTE)
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Internship
Assist the teacher in observing and reporting to the teacher on the students' behaviour, academic, motor and social development, including preparing written reports and maintaining student…
Added 1 hour ago
B&
Security Manager (Healthcare)
Black & McDonald Limited
Toronto, ON
- Full-time
Valid Security Officer License and/or certifications as required by local regulations
Added 1 hour ago
SC
Emergency Telecommunications Operator
Strathcona County
AB · Sherwood Park, AB
- Full-time
Commitment to employee development, through internal and external training and development opportunities
Added 2 hours ago
3S
Fractional Chief Revenue Officer
3 Step Recruitment Inc.
Waterloo, ON
- Full-time
Fractional Chief Revenue Officer (CRO) / Head of Sales
Added 2 hours ago
TT
Executive Director, Transit Enforcement and Fare Collection (13950)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…operations, and fare collection. Reporting to the Chief Operating Officer, the Executive Director is accountable for advancing safety, security, revenue integrity, regulatory compliance,…
Added 2 hours ago
Administrative Assistant
Manitoba Blue Cross
Winnipeg, MB
…actively foster a culture that focuses on your satisfaction, development, diversity, and…
Added 2 hours ago
T
Branch Manager III
TD
Regina, SK
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
T
Operations Officer II
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
C
Community General Manager II
CIBC
Georgetown, ON
- Full-time
…relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for…
Added 2 hours ago
K
Chief Executive Officer
KBRS
Halifax, NS
- Full-time
Accountable to the Board of Directors, the Chief Executive Officer (CEO) provides strategic direction, operational leadership and long-term stewardship to Autism NS. Working alongside a…
Added 2 hours ago
SF
Outreach and Community Engagement Officer
Simon Fraser University
Burnaby, BC
- Full-time
…experience including community/industry engagement, program development, external relations management, budget management, event management, marketing and communication, or an equivalent…
Added 2 hours ago
G
Manager, Information Technology
Glenbow
Calgary, AB
- Full-time
…Reporting to the Vice President, Strategy & Chief Financial Officer, the Manager, Information Technology leads the internal IT team and coordinates third-party-managed service providers to…
Added 2 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…

Strathcona County

Emergency Telecommunications Operator

AB, Canada
911 Bison Way, RCMP Building, Sherwood Park, AB, T8H 1S9, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Make a difference when it matters most. As an Emergency Telecommunications Operator, you serve on the front lines of public safety, providing calm, professional support during emergencies and non-emergency events. By rapidly assessing situations, collecting essential information, dispatching emergency services, and monitoring police communications, you play a vital role in keeping the community safe.

Key Responsibilities:

First response to incoming 911 Emergency, Complaint, Administrative and Enforcement Services telephone lines
Gathers and distributes information, and monitors radio and telephone communication
Provide clients with advice and direction to appropriate resources and respond to after-hours Help Phone
Receive, dispatch and prepare files, as well as process complaints and inquiries
Perform data entry into RCMP and Enforcement Services data systems
Add, modify, remove, distribute and respond to CPIC requests
Maintain files/records and monitor building security via camera system
Monitor and update officer status

Qualifications and Skills:

Post-secondary education or certificate in Emergency Communications and Response and four (4) years related experience preferably working in a policing environment
Proficiency in RCMP software and equipment (PROS, CPIC, ROADS, JOIN, CIIDS, ROSS)
PROS End Users certification is an asset
Working knowledge of RCMP and Strathcona County policies and procedures, criminal code, federal and provincial statues, municipal bylaws, the Canadian legal system and court documents
Strong interpersonal and communication skills (verbal and written)
Ability to maintain a professional image, respect confidentiality, while exercising judgement and objectivity
Excellent time management and decision-making skills, with the ability to multi-task and remain focused under stressful conditions
Ability to work independently, as well as part of a team

Conditions of Employment:

Ability to obtain an RCMP Enhanced Reliability Security Clearance

Who We Are:

Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, collaboration, and accountability.

Why Join Strathcona County: (depending on position)

Competitive salary and comprehensive benefits package, which includes:
- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance
- Retirement and pension programs
- Earned day off program
- Employee and family assistance program
Commitment to employee development, through internal and external training and development opportunities
Well-being programs and a safety culture focused on physical and psychological health in the workplace

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

The operator serves as the first point of contact for 911 and administrative emergency lines, gathering information and dispatching services. They are also responsible for monitoring police communications, maintaining records, and overseeing building security systems.

Requirements

Candidates must possess post-secondary education or a certificate in Emergency Communications and Response along with four years of related experience. Proficiency in RCMP software systems and a strong understanding of legal statutes and policies are required.

Skills

Emergency communications
Dispatching
Data entry
Radio communication
Public safety
Conflict resolution
Time management
Decision-making
Confidentiality
RCMP software
CPIC
PROS
Interpersonal skills
Multi-tasking

Benefits

Extended health and dental coverage
Health and wellness spending account
Life and disability insurance
Retirement and pension programs
Earned day off program
Employee and family assistance program
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Emergency Telecommunications
911 Dispatch
Public Safety
RCMP
PROS
CPIC
ROADS
JOIN
CIIDS
ROSS
Data Entry
Criminal Code
Municipal Bylaws
Security Clearance
Communication
Record Keeping

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